Collection Expert As a Collection Expert, you will play a vital role in our organization's success by ensuring the efficient and effective management of customer accounts. Your primary responsibility will be to proactively manage the assigned trade debtors ledger to achieve set targets on a monthly basis. Key Performance Indicators (KPIs) for this role include: - Aligning basic key performance indicators pertaining to Account Receivables - Fulfilling collection target goals - Achieving average time on disputes resolution - Managing Days Beyond Outstanding (DBO) To excel in this position, you will need to work closely with Revenue Associates and Controllers to build successful working relationships and ensure seamless communication across all levels of the organization. The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent attention to detail and organizational abilities. In addition to your technical skills, you will also require exceptional interpersonal skills to effectively interact with internal and external customers at all times. Our organization offers a flexible working environment, volunteer time off, LinkedIn Learning, Employee-Assistance-Program (EAP), and many more benefits to support your career growth and overall well-being. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce and are enthusiastic about inviting candidates who share this mission to join us. Learn more about how we drive diversity and inclusion in everything we do.