Quality Control Specialist Job Description We are seeking a Quality Control Specialist to ensure the quality of our live products and services. This role involves conducting assessments, evaluating performance, and identifying discrepancies. - Conduct regular assessments of all company products to guarantee adherence to quality standards. - Evaluate the performance of dealers and presenters to ensure they meet the companys quality expectations. - Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams. - Ensure the proper functioning of live studio equipment through technical checks. - Implement and enforce Quality Control Department policies and procedures for live casino products. - Continuously monitor live products to maintain consistent quality standards. Key Responsibilities: - Perform quality control checks on live products. - Evaluate dealer and presenter performance. - Report discrepancies and take corrective action. - Maintain equipment and systems. - Enforce quality control policies. Required Skills and Qualifications - Native or fluent in Portuguese (C1 level) with strong proficiency in both written and spoken communication as well as English fluency (B2). - Familiarity with specific technology and equipment used in live casino environments. - Awareness of industry regulations and standards related to live casino operations. - Attention to detail and problem-solving skills focusing on quality. - Advanced knowledge of Microsoft 365 and other relevant software. - Excellent interpersonal and communication skills. Benefits - Competitive salary. - Private health insurance from day one. - International work environment. - Opportunities for career development.