LIVE PRODUCT QUALITY ASSURANCE EXPERT [I-575]

Quality control specialist job description we are seeking a quality control specialist to ensure the quality of our live products and services. this role involves conducting assessments, evaluating performance, and identifying discrepancies. - conduct regular assessments of all company products to guarantee adherence to quality standards. - evaluate the performance of dealers and presenters to ensure they meet the companys quality expectations. - identify and report any discrepancies or deviations from approved quality standards to the appropriate teams. - ensure the proper functioning of live studio equipment through technical checks. - implement and enforce quality control department policies and procedures for live casino products. - continuously monitor live products to maintain consistent quality standards. key responsibilities: - perform quality control checks on live products. - evaluate dealer and presenter performance. - report discrepancies and take corrective action. - maintain equipment and systems. - enforce quality control policies. required skills and qualifications - native or fluent in portuguese (c1 level) with strong proficiency in both written and spoken communication as well as english fluency (b2). - familiarity with specific technology and equipment used in live casino environments. - awareness of industry regulations and standards related to live casino operations. - attention to detail and problem-solving skills focusing on quality. - advanced knowledge of microsoft 365 and other relevant software. - excellent interpersonal and communication s...