Reclatam is hiring on behalf of a fast-growing startup based in **Bogotá, Colombia**, focused on supporting visa business applicants in completing their immigration processes. This is a **direct hire** opportunity you will be employed directly by the company and work on-site with their local team. This is a unique opportunity to take on a **leadership role** in a startup environment. As **Project & Operations Manager**, you will be responsible for driving organizational efficiency, managing key projects, supporting HR efforts, and ensuring seamless communication across the team. **Key Responsibilities** **Operations & Administration** - Develop and manage internal processes, documentation, and task tracking systems - Create templates and ensure proper documentation is in place - Maintain an organized and calendar-driven workflow to meet company goals **Project Management** - Oversee and execute cross-functional projects, from planning to completion - Ensure tasks are delivered on time and aligned with company priorities **HR & Team Coordination** - Assist with recruiting, onboarding, and training new team members - Support team integration and foster a positive and productive workplace culture - Work closely with leadership to manage staffing needs and performance tracking **IT & Tools Oversight** - Ensure team is effectively using CRM systems and internal platforms - Troubleshoot minor tech issues and maintain a streamlined digital environment **Communication & Leadership** - Act as a central point of contact for internal communication - Keep the team updated on company processes and immigration-related developments - Lead with clarity and accountability, ensuring that goals are met and expectations are aligned **Startup Culture & Commitment** - Be ready to adapt quickly to changes and evolving business needs - Demonstrate a high level of commitment, especially during the companys initial growth phase - Bring a solutions-focused mindset and willingness to go the extra mile **Requirements**: - 2+ years of experience in project management, operations, HR, or a similar role - Excellent organizational and multitasking skills - Strong communication and leadership abilities - Ability to thrive in a startup environment with evolving priorities - Fluent in Spanish; English proficiency is a plus **What We Offer** - The chance to grow with a mission-driven startup from the ground up - A leadership role with real impact and growth potential - A collaborative and energetic work environment - Competitive salary and professional development opportunities - Direct employment with a promising company in the immigration services industry Tipo de puesto: Tiempo completo