CUSTOMER SUCCESS MANAGER, 1: FEW (TRILINGUAL IN ENGLISH, SPANISH & PORTUGUESE)

Hubspot


In this role , you'll get to: Be the primary contact and advocate for approximately 150 medium-sized business customers Become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers Maintain a revenue base by managing account retention and renewal Drive upgrade revenue from new product feature adoption and expanded usage Work as part of the team to develop strategies for scale and growth We are looking for people who: Prior experience with sales or account management teams Experience working with small business owners and marketers A verifiable track record of consistently meeting and exceeding revenue goals A firm grasp of how business works, including sales, consultative, problem solving, and issue resolution skills Clear and articulate communication skills and the ability to effectively drive a phone conversation Phenomenal organizational skills The ability to thrive in a fast-paced environment Inbound Marketing knowledge is a plus Strong SaaS business acumen is a plus Experience with marketing automation software is a plus We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us . At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page . India Applicants: link to HubSpot India's equal opportunity policy . About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's for details on data processing and your rights.

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