Job Title: Network Engineer II We are seeking a highly skilled and experienced Network Engineer II to join our team. As a Network Engineer II, you will be responsible for providing first-level support on both network outages and network-related projects. About the Role: This is an exciting opportunity to work with our team to design, implement, and manage our network infrastructure. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end-user requests are handled and addressed within defined Service Level Agreements (SLAs). You will report to the Network Engineering Team and work closely with other teams to ensure seamless communication and collaboration. The ideal candidate will have a solid background in network security and experience working with Cisco, Fortigate, Brocade networking products. - Key Responsibilities: - Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs - Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved - Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar - Execute day-to-day network activities as part of Incident management and Change management processes to ensure end-users' requests are handled and addressed within the defined SLA's - Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure - Author and deliver network-related documentation Requirements: To be successful in this role, you will need: - 5+ years of experience in Networking (LAN/WAN & Security) - Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred. - Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. - Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco/Fortinet/Aruba), maintaining and troubleshooting - Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. - Proficient configuring WAN links, VLANs and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP etc. - Solid background in network security compulsions from the desktop level to the network gateway and perimeter level - Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec/AES/3DES/SSL Location: The ideal candidate will be based in Bogota, Colombia. However, we encourage applications from candidates willing to relocate. Language Requirements: English proficiency is essential for this role. You must be able to communicate effectively with colleagues and stakeholders in English. Employment Type: This is a full-time position. We offer a competitive salary and benefits package.