(DQ-783) SENIOR NETWORK OPERATIONS SPECIALIST

Job title: network engineer ii we are seeking a highly skilled and experienced network engineer ii to join our team. as a network engineer ii, you will be responsible for providing first-level support on both network outages and network-related projects. about the role: this is an exciting opportunity to work with our team to design, implement, and manage our network infrastructure. you will be accountable for daily network activities, such as those related to incident and change management, to ensure end-user requests are handled and addressed within defined service level agreements (slas). you will report to the network engineering team and work closely with other teams to ensure seamless communication and collaboration. the ideal candidate will have a solid background in network security and experience working with cisco, fortigate, brocade networking products. - key responsibilities: - provide 24x7 l1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/vpns - provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and slas are achieved - conduct infosec activities and id management of voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the infosec calendar - execute day-to-day network activities as part of incident management and change management processes to ensure end-users' requests are handled and addressed within the defined sl...