Job Overview Nu is a digital financial services platform that was born with the mission to combat complexity and empower people in their daily lives. With over 100 million customers across Brazil, Mexico, and Colombia, we are one of the world's largest digital financial services platforms. Product Operations Role Our Product Operations team ensures projects and processes run efficiently by navigating from business strategy to project management, risk assessment, and cross-team alignment. Key Responsibilities - Operational Strategy: Design and execute strategies to support clients throughout recovery processes. - Communication: Foster clear and consistent communication with teams to align objectives, projects, and strategies. - Scalability and Integration: Prepare operations for growth by integrating new products or processes in a controlled manner. - Project Creation and Implementation: Align global collections strategies with local markets through project management. Required Skills and Qualifications - 5+ years of experience in similar roles. - Previous experience in Collections. - Fluent or native Spanish and English proficiency. - Proven experience building roadmaps for tech products. - Effective communication skills across all levels of the organization.