Job Summary Are you a detail-oriented professional with a passion for benefits analysis and problem-solving? Join our dynamic team as aSenior Benefits Analyst (Tier 2)and play a key role in ensuring the accuracy and integrity of our benefits processes. We’re a team that values collaboration, innovation, and continuous improvement. If you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you! About the Role As a Senior Benefits Analyst (Tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. You’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. Responsibilities - Investigate and resolve benefit variances documented in our CRM system (Client Space) - Build and maintain strong relationships with benefit carriers for efficient issue resolution - Collaborate with Benefits Accounting and Operations teams to ensure seamless communication - Own the resolution process for benefit reconciliation discrepancies - Conduct detailed audits of benefit plans as needed - Recommend process improvements to management - Maintain accurate documentation in line with records retention policies Skills and Experience Qualifications - Bachelor’s degree preferred (or equivalent experience) - 2+ years in a benefits-related role, with experience supporting U.S.-based clients - Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus Skills & Competencies - Advanced level of English – C1 - Proficiency in Microsoft Office, intermediate Excel skills - Strong knowledge of benefit plans and carrier invoicing - Excellent interpersonal and communication skills - Ability to manage sensitive client situations with professionalism - High level of confidentiality and discretion - Strong multitasking and prioritization abilities #J-18808-Ljbffr