Job Description We are seeking a highly organized and proactive Operations Analyst to support our internal operations in Colombia and the U.S. This individual will play a key role in people operations, vendor management, HR compliance, payroll coordination, accounting close processes, and general office operations. This person will collaborate closely with our Finance, People, and Business Analytics teams to ensure timely execution of critical workflows. The ideal candidate thrives in a fast-paced environment, is comfortable managing multiple systems and deadlines, and has a strong sense of ownership. About the Role: - Support Onboarding/Offboarding: Assist with employee onboarding and offboarding, including payroll updates and benefits administration. - Maintain HR Documentation: Ensure accurate and up-to-date HR records and handle employee questions and concerns. - Ensure Compliance: Verify compliance with Colombian labor laws (SGSST, DANE, SENA). Administrative & Office Support: - Manage Office Logistics: Oversee office supplies, vendors, and internal events. - Review Invoices: Reconcile vendor accounts and support accounting tasks. - Keep Tools Up-to-Date: Maintain internal tools, calendars, and documentation systems. Recruiting Support: - Schedule Interviews: Coordinate candidate communications and schedule interviews. - Prepare Offer Letters: Prepare welcome kits and onboarding logistics for new hires. - Maintain Hiring Documentation: Track candidate pipelines and maintain hiring records. Requirements - 2-3 Years of Experience: Proven experience in HR, operations, finance, or admin roles. - Strong Communication Skills: Excellent written and verbal communication skills. - Emotional Intelligence: High emotional intelligence with ability to read a room and protect relationships. - Self-Starter: Proactive and self-starting with ability to see what needs to be done and do it. - Bilingual: Fluent in Spanish and English. Benefits - Competitive Salary: A competitive base salary. - Healthcare Benefits: Comprehensive healthcare coverage. - Commuting Benefits: Commuting and gym benefits. - Lunch Program: Lunch provided every day at the office. What We Offer: - Culture-Shaping Opportunity: As an early member of our team, you'll have a rare opportunity to influence the culture of a fast-growing company. - Travel Benefits: Travel expenses paid for our company offsite in NYC once a year.