At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Customer Service & Loyalty Expert - Has a 90% and up English level. - Enjoys helping others and solving situations with a positive attitude. - Passionate about customer service and loyalty assistance. - Collaborate with team members to maintain high quality service standards. - Represent TP’s world-class standards in every interaction. What We’re Looking For · Language Level: [C1 Level 90% fluency] · Education and Work Experience Requirement: [Experience in Customer Service and/or Loyalty/Sales is a Plus!] · Availability: [40H per Week + 2 days OFF] · Skills & Qualities: [proactive, responsible, empathic, and a good listener] Why Choose TP? · Competitive Salary: $2.666.666 Hiring Bonus: $2.000.000 Long Stay Bonus $1.200.000 Bonus: 15% · Career Growth Programs and Employee Welfare Fund · Work-Life Balance: [40H/2 days OFF] · World-Class Training: Continuous learning and development programs designed to fuel your success · Multinational Experience: Be part of a global company with a diverse and inclusive culture SCHEDULE: Training: Mon-Fri 08:00-17:00 (15 días TRN y 10 días NT) Operation: "Mon-Fri 10:00 a.m. -19:00 p.m. + Sat 8:00 a.m. -17:00 p.m. (1 day OFF on week + Sunday OFF)" WORKSITE: Connecta 26 Av calle 26 # 92 - 32 Make a difference with the TOP Team!