**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service, reflecting FuelTrac’s standards through personalized support and proactive problem-solving. ***Requirements**: - **Customer Support Experience**:Proven background in customer support roles, showcasing the ability to maintain customer satisfaction and loyalty. - ** SQL Proficiency**:Understanding of SQL, capable of executing database queries to analyze and troubleshoot customer issues. - ** Excellent English Communication**:Strong verbal and written English skills for clear, effective customer interactions. **Experience and Skills**: - Bilingual with Strong English: Ability to communicate fluently in English and another language, beneficial for a multicultural customer base. - Relevant Experience: 2-3 years in customer support, indicating a developed skill set in handling complex customer interactions and technical issues. - Technical and Additional Skills: SQL knowledge and familiarity with the software industry preferred. - Experience in call centers or sales environments is advantageous, enriching customer engagement and resolution strategies. If this opportunity sounds good to you, send us your resume!