About Us We are the industry leader, with a presence in more than 91 countries. We have been certified as one of the best companies to work in the country and the world by Great Place to Work. At Teleperformance, we innovate and always go beyond. Your Role As a Customer Service Associate, you will be the voice of our company for our clients. You will be responsible for: 1. Responding to all customer inquiries. 2. Providing excellent customer service by being a good listener. 3. Working with confidential customer information, while treating it sensitively. 4. Aiming to resolve issues on the first interaction by being proactive, patient, and understanding. Your Qualities We are looking for someone who is: 1. Empathetic, responsible, and proactive. 2. A good listener. 3. Someone who likes to help others and has an intermediate - advanced English level. You will enjoy: 1. Working 42 hours a week. 2. Having 2 days off per week. 3. Growth opportunities. 4. Paid training. 5. A long-term contract. 6. Career development programs. 7. Connecting with other cultures and being part of the world's largest interactions team. Benefits Our benefits include performance bonuses, career development programs, and volunteering opportunities.