**_ Responsibilities: _** - Provides support and processes HR activities such as pre-hire check/hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc. - Initiates, reviews, and approves daily HR System transactions ensuring compliance with policies and procedures / Prepare HR related legal documents (i.e. employment letter, employment contracts, job change addendums, document related to Termination etc.) - Manages employee records (including electronic files and ensures information is accurate and up-to - date) and supports audits, government surveys and reporting - Identifies trends based on data analysis and recommends areas for process improvements - Contributes to educating HR generalists, people managers and employees on practices and tools to encourage them to resolve issues on their own through HR Systems and platforms - Provides coaching and guidance on HR processes. - Provides orientation to new hires and delivers trainings for new processes, programs and platform rollouts. - Ensures exceptional service by promptly and accurately responding to questions by HP employees via HR platform where country specific HR knowledge or solutions are required and updates knowledge database articles - Supports projects including acquisition deals representing the HR Global Services organization as needed **_ Knowledge and Skills:_** - Strong customer focus while maintaining a high level of integrity and confidentiality - Solid analytical and problem solving skills - Experience in managing low to moderate cases - Solid communication skills catered to a wide variety of audiences in English and Spanish (e.g. written and verbal) - Solid understanding of HR programs, policies and processes - Knowledge and experience in HR discipline - Portuguese language skills would be an advantage **_ Education and Experience:_** - Bachelor's degree in relevant area or demonstrated competence. Typically 2-4 years of experience