Job Title Collections Team Lead Americas Key Responsibilities: - Manage and guide a high-performing team to achieve exceptional results in collections operations. - Oversee daily operations, monitor performance, provide coaching and training, and ensure compliance requirements are met. - Collaborate with the Collections Operations Manager to develop strategies and analyze data to optimize collections performance and meet target KPIs and SLAs. About the Role: This is an exciting opportunity for a seasoned collections professional to lead a talented team and drive business growth. If you have a passion for collections, excellent leadership skills, and a strong understanding of systems and processes, we want to hear from you! Requirements: To succeed in this role, you will need: - Bachelor's Degree (Accounting or Finance related background preferred) or relevant work experience. - Minimum 3 years of Accounts Receivable/Collections Team Lead experience in a fast-paced international or service center environment; hospitality industry experience is a plus. - Proven experience as a Team Leader who can successfully manage and provide direction to a team. - Proficiency in MS Office: Outlook, Excel, Word; SAP 4Hana, Zuora Billing, and Salesforce. - Fluency in English (C2 level) is required. What We Offer: We offer a competitive remuneration package, including individual and company annual bonus, vacation and holiday paid time off, health insurances and other benefits. About Our Company: We are a leading provider of travel technology solutions, committed to innovation and excellence. Our diverse and inclusive culture values collaboration, creativity, and continuous learning. How to Apply: Please submit your resume and cover letter through our online application system. We look forward to hearing from you!