At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Your Role: - Provide outstanding customer support via phone ensuring smooth and positive experience for every interaction. - Identify costumer needs and opportunities to recommend and offer personalized solutions through cross-selling. - Work with confidential customer information, while treating it sensitively. - Represent TP’s world-class standards in every interaction. What We’re Looking For: - Language Level: B2 (Advanced). - Education and Work Experience Requirement: High School graduated. - Availability: 42 Hours per week, Full time job. - Skills & Qualities: Empathetic, Responsible, Outgoing, Good listener and Proactive. Why Choose TP: - Competitive Salary: COP $2.315.000 + performance bonuses - 42 Hours per week - 2 Days OFF - Career Growth Programs and Employee Welfare Fund - Growth opportunities - Paid Training - Long-term contract - World-Class Training: Continuous learning and development programs designed to fuel your success - Multinational Experience: Be part of a global company with a diverse and inclusive culture Make a difference with the TOP Team!