Job Summary (Senior/Principal Support Engineer – DBA & ETL) We are looking for a proactive and experienced Senior/Principal Support Engineer specializing in Database Administration (DBA) and ETL development . This critical role involves monitoring and responding to high-priority data alerts , leading incident resolution, and proactively identifying root causes to improve data stability and performance across ETL processes and database environments . Key Responsibilities: Lead and support database platforms (SQL Server, Redshift, RDS, Azure). Monitor performance using tools like SQL Sentry, CloudWatch, xMatters , and SolarWinds . Drive incident resolution , mentor team members, and maintain documentation. Perform core DBA tasks (backups, access, audits, disk space monitoring). Troubleshoot AWS-based services with a focus on Redshift and RDS . Apply SQL (and optionally Python) to support investigations and pipeline development. Translate technical issues into clear communication for diverse audiences. Ensure SLAs and operational excellence standards are met. Contribute to database architecture strategy and long-term scalability. Lead efforts in performance tuning and cost optimization across cloud databases. Required Skills & Experience: Bachelor’s degree or higher in Computer Science , Engineering , or related field. Strong knowledge of relational databases ( SQL Server, Redshift, MySQL, PostgreSQL ). Experience in ETL development , with exposure to AWS Redshift, RDS, CloudWatch . Familiarity with monitoring tools (e.g., SQL Sentry, xMatters). Proficiency in writing and optimizing SQL queries . Understanding of cloud platforms , especially AWS; knowledge of Snowflake, Matillion, Coalesce is a plus. Strong problem-solving , communication , and ownership skills. Ability to work both independently and collaboratively in a team setting. #J-18808-Ljbffr