CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary. As a flexible first organization, you can find our remote and on-site locations here. Anywhere in Colombia or Brazil Hi, I'm Shilpa Mascarenhas, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU as the next Full-Time **Recognition Program Specialist** at CSG. **Who will love this job**: - **A hybrid** - you excel when you can choose your work style - remote, in-office, or a combination of both - ** A collaborator** - you love to work on projects that have functional workflows - ** A producer** - you're comfortable quickly switching context and adapting - ** An empath** - you know how to connect and communicate with different audiences - ** A time-manager** - you know how to reprioritize when moving parts are dependent on timelines - ** A thinker** - you take advantage of resources and implement ideas in new ways to find solutions - ** - ** An individualist **- you succeed by leading your own projects and producing impactful outcomes **What you'll do**: - Address employee and managers recognition questions regarding points redemption system, company store, CSG me day and ways to recognize teams versus individuals. - Partner with employer brand team to find ways to promote the global recognition program and increase employee awareness/adoption while providing regular recognition statistics. - Project manage different recognition programs and contribute to the creation, brainstorming, and execution of new global and local recognition programs. - Maintain CSG's recognition platform AwardCo and Company Store which includes vendor partnerships to address issues and lead resolution. - Perform monthly ad-hoc, usage statistics/reports, and payroll reporting for HRBPs/Executive Admins and accounting team. - Manage invoices and review systems to find opportunities for optimization across the recognition framework. - Partner with CSG's Corporate Communications team to launch change management, campaign, and employee education communications - Resort to designing your own headers, social posts, videos, or other when needed if marketing team is unavailable - It's important to the success of the program and yours to have the ability to meet due dates **You should have**: - Bachelor's degree in business, related field, or equivalent experience - 2 years' experience involved in a recognition program or relevant experience - 2 years' experience evoking a message or request an action from an audience in a creative and meaningful way - Exposure to Canva or Asana tools - Exposure to complex and scalable projects - Proficient in English in a business environment - Salary range is contingent on_ _but not limited to_ _geographical location and experience._ **Perks & Benefits**: - Work from Home, in-office, or hybrid - CSG Me Day: a day off to put yourself first - Adoption Program - Emotional and Metal Wellbeing - Medical, Dental, Vision, and Retirement - Paid Time Off - Parental Leave - Volunteer Time Off - Education reimbursement **Our Story**: For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone. **Our Way of Life**: Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide. We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality. We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions