Job Title:IT Project Manager, Customer Solutions Job Location:GSC BOG At DHL Global Forwarding,PEOPLEmatter.TheProject Manager, Customer Solutionsis instrumental in ensuring that we are developingand delivering solutions that enhance the customer experience. Are you a dynamic IT Professional that canprovide project leadership and creative problem solving? If so, then you might be ready for ourProject Manager role based at our GSC Bogota, Colombia. Key Responsibilities: - Manages the overall coordination, status reporting, and stability of customer facing project work efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements - Develops and executes project management plans that incorporate the following components: time, cost, scope, quality, communications, risk, human resources, procurement, and integration - Responsible for understanding and successfully managing the interdependencies between multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives - Provide clear and concise project stakeholder communication, as well as internal project team communication - Identifies issues affecting work progress and recommends solutions with assistance - Partner with the DGF business and IT Product to demonstrate DGF visibility solutions capabilities and solution features to the end customers and consumers of the solutions - Ensure alignment of project deliverables and organization's goals and objectives - Contribute to ongoing development of project management best practices within the organization Skills / Requirements: - Bachelors' degree in the field of IT/Software, computer science, business administration, logistics or any other related fields. Master's degree in any other fields are a plus. - 2+ years' experience working in a large enterprise as a Project Manager in complex multinational organizations. - Ability to handle complex situations with customers and multiple responsibilities simultaneously mixing long term projects with the urgency of immediate demands on the operations. - Demonstrated ability to apply IT in solving business problems. - Excellent written, oral communication and interpersonal skills in English language. - Keen attention to detail with strong analytical, evaluative, and problem-solving abilities. - Ability to influence in a team-oriented, collaborative environment. - PMP or Prince2 project management certification preferred. - Experience in managing/leading external customer facing projects is a plus. #J-18808-Ljbffr