Is this role right for you? You want to work on the resolution of complex network issues and feel a sense of accomplishment, every single day. You want to be a part of planning & implementing changes to keep our network stable. You are passionate & comfortable in “problem solving” on daily troubleshooting sessions in a collaborative manner with many other technologists. You eager to make the changes where required, to make the network safer every single day. You expect to make routing/switching/firewall changes to optimize the network, day-to-day. Do you have the skills that will enable you to succeed in this role? You possess strong communication (verbal/written) skills. In addition, you have good interpersonal skills to build relationships with both internal/external business partners and vendors. You have at least 5+ years of hands-on technical working experience in supporting and operating with most of the following network technologies at an enterprise scale: Cisco Routers, Switches, Wi-Fi & Network Authentication. Cisco Firewalls/Virtual Private Network (VPN) Fortinet Firewalls F5 Local Traffic Manager (LTM)/Global Traffic Manager (GTM) Infoblox Domain Name Server (DNS)/Dynamic Host Configuration Protocol (DHCP) and IP Address Management (IPAM) Aruba SD/WAN Zscaler Monitoring Systems You have at least 3+ years of hands-on technical working experience with the use of any of the following network monitoring tools (i.e.: IBM’s SevOne Network Performance Management (NPM), Broadcom’s AppNeta, Cisco’s ThousandEyes, NetScout’s nGenius, Cisco Prime, NetBrain’s Network Problem Diagnosis Automation System (PDAS). You have at least 2+ years of hands-on working experience with IT Service Management (Event Management, Incident Management, Knowledge, Configuration Management Database (CMDB)/Asset Management, Change Management). You possess superior problem-solving and decision-making skills to resolve work issues in a dynamic environment. You can manage multiple tasks concurrently & the ability to work well under pressure is a part of who you are. You possess a strong customer orientation & a keen ability to learn rapidly. You have completed a post-secondary education in a technology related field, plus have a CCNP (R&S). What's in it for you? You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world. We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning. We care about our people, allowing them to design how they work to deliver amazing results. #Li-Hybrid