Job Description This is a remote position. Schedule: Mondays to Fridays, 8:00 am to 5:00 pm, Hollywood, FL, USA, Eastern Time (with an hour unpaid break) Job Description: The Intake Specialist is a sales-oriented business development professional who assists potential clients with their property insurance claim questions. Success is measured by obtaining signed representation agreements from qualified potential clients. The Specialist is a primary connection between potential clients and our law firm. Compassion, the ability to think on your feet, excellent communication skills, detail-orientation, efficiency, and time management are key to thriving in this role. Reporting to: Head of Business Development The Specialist will: Answer calls and emails from potential clients. Obtain pertinent information from potential clients. Quickly assess if we can help potential clients and persuasively explain to them how we can do so. "Close the deal" by obtaining signed representation agreements. Work with our team members to determine if and how we are able to assist potential clients. Perform follow-up calls with potential clients according to our specified process. Accurately input information into our systems, to include exceptional note-taking and complete all required and relevant data fields. Identify creative solutions to solve potential clients’ problems. Be a brand ambassador by responding to potential clients' inquiries and demonstrate our value by educating them on our value proposition. Discuss on a regular basis your progress of follow-ups with management. Maintain a list of frequently asked questions and a list of client concerns, along with their effective responses. Requirements We’re looking for someone with: A skilled and goal-oriented sales professional (required) Fluency in Spanish (required) Proven experience in a similar role and similar industry Proficient in Microsoft Office programs Highly organized and self-motivated with a strong attention to detail Excellent written and oral communication skills Ability to prioritize and multi-task Sense of urgency in completing follow-ups Benefits Independent Contractor Perks: HMO coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process. ZR_26314_JOB Requirements A skilled and goal-oriented sales professional (required) Fluency in Spanish (required) Proven experience in a similar role and similar industry Proficient in Microsoft Office programs Highly organized and self-motivated with a strong attention to detail Excellent written and oral communication skills Ability to prioritize and multi-task Sense of urgency in completing follow-ups