Job Title: Collections Specialist We are seeking a highly skilled and persistent collections professional to assume a key role in our organization. The successful candidate will be responsible for managing the collections process, initiating and maintaining communication with various stakeholders, and documenting patterns of abuse or non-payment. About the Role: This position requires a unique blend of skills, including investigation, persistence, documentation, and communication across multiple parties. The candidate must be able to manage multiple claims and threads while maintaining attention to detail and accuracy in legal and financial matters. Responsibilities: - Manage the collections process for arbitration-awarded claims - Initiate and maintain follow-ups via phone and email with insurance companies - Document patterns of abuse or non-payment to build regulatory pressure - Collaborate with internal legal and executive teams to drive cases forward - Liaise with patients, employers, and other parties involved in the payment process - Track and report progress regularly to senior management - Escalate unresolved disputes through appropriate legal or regulatory channels Requirements: - High intellect and bandwidth - ability to multitask - Extreme attention to detail - accuracy is crucial in this role - Strong communication skills - written and verbal - Relentless follow-up ability - persistence is key - Comfort with administrative tasks - no task is beneath you - Self-starter mindset - independent thinking and decision-making