Operations Management Specialist The ideal candidate will be responsible for managing and closing customer complaints, updating assigned portfolios according to established procedures, and identifying process efficiencies that minimize processing time and quality errors. This is a fantastic opportunity for those looking to advance their careers in operations management. We are seeking a highly motivated individual who can take on new challenges and contribute to our team's success. Responsibilities: - Manage and close customer complaints - Update assigned portfolios according to established procedures - Identify process efficiencies that minimize processing time and quality errors Requirements: - At least 6 months of experience in similar roles - Techncial diploma or administrative career student - Proficient in MS Office tools (Excel, Word, PowerPoint) What We Offer: - A dynamic and supportive work environment - Ongoing training and development opportunities - A competitive compensation package About Us: We are a leading organization in the industry, committed to excellence and innovation. Our team is passionate about delivering exceptional results and making a positive impact.