Lead Maritime Operations Join a team that optimises logistics and ensures seamless delivery of vital goods. As a Customer Care Team Leader, you will drive growth and execution of the Maritime Business strategy while aligning with company objectives and policies. Key Responsibilities: - Support new business implementation and manage existing accounts - Promptly handle customer claims with the team - Built and maintain strong client relationships - Share market trends and competitor insights with Sales and Trade Lane teams - Ensure efficient maritime operations through standard processes - Assist in developing reporting and business tools - Monitor team performance and provide support as needed - Collaborate with Sales to grow current clients and generate new business - Provide product information when required What We Require: - Extensive experience in maritime logistics - Experience in customer care providing client support - Proven track record leading and motivating teams to achieve goals - Fluent conversational English Impact and Benefits: As a key player in Freight Logistics and Operations, your work enables everyday life by delivering vital medicines, wind turbines, and other essential goods on time. Our global leadership offers a safe environment where your career can make a real difference. At our company, you will be part of a collaborative environment promoting teamwork and innovation. You will have the opportunity to contribute to more than you imagine, from ensuring the timely delivery of life-saving medicines to supporting local communities.