Product Operations Specialist "> At our company, we are looking for a highly skilled and experienced Product Operations Specialist to join our team. This role will be responsible for overseeing the operational strategy of our products, ensuring that they run efficiently and effectively. "> The ideal candidate will have a strong background in operations management, with experience in designing and executing strategies to support clients throughout the recovery process. They will also have excellent communication skills, with the ability to foster clear and consistent communication with the indirectly reporting team. "> Some of the key responsibilities of this role include: - Operational Strategy: Design and execute strategies to support clients throughout the recovery process, ensuring healthy levels of collections, service, and goal achievement by effectively influencing third parties. - Communication: Foster clear and consistent communication with the indirectly reporting team to align objectives, projects, and strategies, while keeping both local and global stakeholders informed about progress and market challenges. - Scalability and Integration: Prepare operations for accelerated growth by integrating new products or processes in a controlled manner, ensuring operational stability. - Project Creation and Implementation: Align the global collections strategy with the local market through project management, ensuring efficiency, scalability, and coordination between global and local teams. - Roadmap Development: Own a roadmap from end to end, evaluating priorities and assessing ambiguous tradeoffs in a fast-paced environment. - Regulatory Compliance: Lead the day-to-day operations of the Engineering team, translating regulatory needs into backlog items. - Metric Tracking: Track and report critical business and SLA/SLO metrics from all the integrations established with third parties. We are looking for a talented and experienced Product Operations Specialist who has: - 5+ years of experience in similar roles - Previous experience in Collections - Fluent or native English language skills - Proven experience building roadmaps for tech products - Genuine curiosity about a technical ecosystem that supports all of our products - Proven track record designing and improving processes within a business area of the company encompassing third parties - Overall business acumen - Capacity to navigate in ambiguous situations, managing challenging stakeholders in a fast-paced environment - Outstanding communication skills; ability to communicate concisely and effectively across all levels of the organization - Demonstrable track record of tactical stakeholder management - Experience building partnerships from inception to delivery Benefits - Equity at our company - Health insurance - Vacations of 15 workdays - Language learning program - Parental leaves Our Company Culture We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background.