Business Operations Specialist We are seeking an entrepreneurial and motivated professional to join our team as a Business Operations Specialist. This role requires a strong work ethic, excellent communication skills, attention to detail, and the ability to balance multiple critical tasks under pressure. The successful candidate will have 2+ years of professional experience in a fast-growth company in a customer success or business support role. Key Responsibilities: - Monitor daily operations live and prepare in real-time to execute shifts flawlessly. - Closely coordinate with Territory Operations Manager to understand customer needs. - Ensure a positive experience for workers on our platform. - Provide excellent support and communication to workers before, during, and after their shifts. - Resolve support issues in a timely manner to ensure customer satisfaction. Requirements: - Strong ownership mentality, enthusiastic attitude, and excellent communication skills. - Customer management skills, including problem-solving, setting expectations, and building relationships. - Ability to work under pressure and consistently deliver against deadlines.