Location: Onsite Bogotá-Colombia Only resumes in English will be considered. Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible. We are hiring a Program Manager to join our team! In this role, the program manager works closely with Engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. Key Responsibilities: Serve as Scrum Master for multiple teams with a focus on promoting Agile values and practices as well as a culture of continuous improvement Facilitate team ceremonies including daily stand-up meetings, sprint planning, sprint reviews and sprint retrospectives Work closely with Product Manager/Product Owner and Development Lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities Track iteration status and resolve impediments or blocked user stories as needed Contribute to quarterly planning, project scheduling and release management Facilitate meetings and cross-team coordination to resolve dependencies, manage expectations and achieve alignment with stakeholders Ensure successful deliverable completion despite challenges of varying complexity Co-creates new ideas with the team to improve performance and productivity Document processes and help define improvements by working with teams to identify opportunities to increase efficiency Facilitates data-driven team analysis of metrics to identify trends and perform experiments for continuous improvement Perform other duties or projects as assigned Essential Requirements: Bachelor's degree (preferably BSCS, BSEE or similar) or equivalent experience 3+ years’ hands-on experience as Scrum Master for software development teams practicing Agile/Scrum Demonstrated end-to-end software development life cycle (SDLC) implementation experience delivering multiple high quality, customer-facing commercial software offerings on time using Agile methodologies Experience working with diverse stakeholders to build strong relationships across the organization Strong problem-solving skills with an analytical approach Outstanding verbal and written communication skills Strong facilitation skills with a demonstrated ability to inspire continuous improvement Data-driven analysis skills for measuring and managing delivery Experience using Agile tools and proficient in Jira Proven organizational, time management, planning and prioritization skills Tech-savvy and open to learning new things Comfortable operating in rapidly changing environments Preferred Qualifications Experience working as a software developer or engineer General project management experience Hands-on experience managing projects that interface with external, third-party stakeholders and vendors Experience working with global teams Only resumes in English will be considered. About Telesign: Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. Telesign does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.