Location: colombia telesign connects, protects andproactively defends companies, customers and the digitalinteractions between them. with powerful ai that delivers identitywith speed, accuracy and global reach, we enable continuous trust.empowering companies to transact, communicate and engage with theircustomers free of fear, continuous trust makes the promise of thedigital economy possible. telesign is hiring a senior productmanager, a role accountable for the complete life cycle of several telesign products, internal or external facing. this person isresponsible for prioritizing different features andfunctionalities, delivery to market and evaluation after thedelivery. also, this person is responsible for communicatingproduct strategy to all of the relevant stakeholders. keyresponsibilities: - identify, define and validate marketrequirements by gathering feedback from internal stakeholders,current and potential customers, and market research. - collaboratewith other telesign departments to set the long-term vision of the telesign suite of solutions. - define business priorities withinthe context of the product line and overall product strategy andbased on leadership input. - responsible for tacticalimplementation of short-term and long-term product roadmap. -communicate product strategy and project or program status to allrelevant participants and stakeholders, including the leadershipteam. - manage product versioning, release cycle, clientcommunications and other go-to-market considerations. - maintainthe product backlog and drive the agile process as the producto...
Location: hybrid bogota, colombia (2 days per week in office) resumes must be submitted in english to be considered ( los currículums deben enviarse en inglés para ser considerados) telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. what you'll be doing: as a leader of global integrated campaigns, you will be responsible for driving and organizing the marketing campaign strategy and results. this role oversees and coordinates integrated marketing campaign strategy, execution, and measurement. your role will partner with product marketing, field marketing, brand, content strategy, and other stakeholders to drive integrated plans that elevate market awareness and deliver campaigns that drive telesign revenue and awareness. you are an experienced multi-disciplined marketer and a strategic thinker with a proven track record of successfully leading, managing, and implementing integrated campaigns that resonate with our key markets and personas. you will excel at this leadership opportunity if you are a highly collaborative teammate who loves problem-solving, testing new ideas and strategies, and building creative and impactful campaigns that drive measurable pipeline and contribution. key responsibilities: orchestrating the global campaign & program pla...
Location: bogotá, colombia (hybrid) only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the sr. operations analyst works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers. in this role, you’ll work with team leaders to build out process, take on strategic projects, and manage reporting for critical team metrics. this is a great opportunity to get to build from scratch, to have a real impact on the experiences of our internal and external customers, and to learn from leaders who are passionate about their subject matter. key responsibilities act as a business partner to the global operations team with general business analysis that includes, but is not limited to, revenue analysis, quota planning, and performance optimization. partner with leadership on key strategic projects to help build a world class customer organization develop repeatable, scalable process to drive success as our teams grow and mature create dashboards and manage ongoing reporting needs leverage data a...
Location: onsite bogotá-colombia only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. we are hiring a program manager to join our team! in this role, the program manager works closely with engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. key responsibilities: serve as scrum master for multiple teams with a focus on promoting agile values and practices as well as a culture of continuous improvement facilitate team ceremonies including daily stand-up meetings, sprint planning, sprint reviews and sprint retrospectives work closely with product manager/product owner and development lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities track iteration status and resolve impediments or blocked user stories as needed contribute to quarterly planning, project scheduling and release management facilitate meetings and cross-team coordination to resolve dependencies, manage expectations and achieve alignment with stakeholders ensure successful deliverable completion despite challenges of varying complex...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the principal software engineer will analyze, design, develop and implement a suite of apis which are used by millions of consumers on a daily basis. key responsibilities: be ready to roll up your sleeves and produce well designed and tested production quality code. implement highly available and elastically scalable 24/7 services in the cloud. responsible for design and code reviews to help increase the quality of our products. supports existing systems while making contributions towards future architecture. propose and advise on technology solutions to with side-by-side comparisons between proven technologies to help the business evaluate options. interact with business units effectively regarding requirements and specifications generate engineering test plans from functional specification documents. act as a mentor to other team members. participate in the design and code reviews to help increase the quality of our products participates in the definition and applying of the lifecycle of software process generate engineering test plans from functional specification documents work within a scrum team essen...
Location: bogotá, colombia (hybrid) only resumes submitted in english will be considered telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. business messaging is a rapidly growing industry. telesign's apis connect some of the world's largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers' mobile communication and operations. our role in messaging operations is proactively looking at worldwide messaging patterns, defining the optimal configuration per customer, and monitoring message delivery rates and general connectivity performance across our many messaging paths. about the role as business enablement associate at telesign, you will become an expert in global messaging requirements, including sender id registration, compliance, emerging trends, and omnichannel agent registration. the business enablement team is critical in supporting telesign's communications business. while the primary focus for this role will be assisting with recurring operational work and minimal customer interactions, this person will also have stretch opportunities to assist with key initiatives and projects related to process improvements, automation, communication o...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the engineering manager will be responsible for analyzing, designing, developing and implementing a suite of apis, modules, and features, as well as modifying and maintaining existing applications in response to business and technology needs. key responsibilities: lead the software development, support products teams such as sms, voice etc. support the business by gathering requirements and setting delivery schedules collaborate with other teams, address dependency and remove roadblocks. manage and grow the team. essential qualifications: 5+ years software engineering experience fluency with python experience creating functional designs experience creating restful apis in apps experience developing unit and functional tests experience with ci/cd process familiarity with agile/scrum understanding of development best practices and standards (test-driven development, design patterns, coding standards, etc.). self-learner with good problem-solving skills good interpersonal, communications and organizational skills preferred qualifications: experience with tcp networking experience with python good understanding...
Location : bogotá, colombia (hybrid) only resumes in english will be considered telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. telesign’s apis connect some of the world’s largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers’ mobile communication and operations. our role in messaging operations is to proactively look at worldwide routing patterns, define the optimal routing profile per customer, monitor message delivery rates, and general connectivity performance across our many messaging paths. the ideal candidate must be able to connect the dots across disparate data points, troubleshoot, investigate, and use judgement while providing real-time support, detailed guidance, and recommendations to support our customer’s routing needs. you will be working cross functionally with various teams including carrier partnerships, service quality, business enablement, and customer success. you will be working with an experienced international team dedicated to improving messaging performance and profiling our underlying interconnectivity based on quality vs. cost. the role is a critical position, and strategic in refining telesign’s messaging ope...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible we are looking to hire a lead devops engineer who will support the linux infrastructure within telesign operations as we build a highly virtualized and distributed transaction processing platform. the technical operations team, working in conjunction with development and release engineering teams, employs an agile devops oriented approach to improve the quality, consistency and efficiency of deployment of telesign’s products and infrastructure. the operations team environment includes staff in the us, belgrade, serbia and colombia. team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike. successful candidates will possess strong devops experience along with proven linux skills. candidates must self-motivate and demonstrate drive to research and complete assigned tasks whether working independently as a member of a cross-organizational team. key responsibilities: ·work as part of a virtual team moving telesign to a continuous delivery capability through use of microservices, containerization ...
Location: colombia **only resumes in english will be reviewed telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. telesign is growing and we are seeking a web designer (front-end developer) to join our team! in this role, you will bring creative and strategic ideas to life on telesign.com. we are looking for someone that can translate creative ideas into web experiences with clear calls-to action and the ability to measure their success. you’ll be part of our marketing developer team and work closely alongside our team of designers & marketers, so you have all the necessary tools at your fingertips to produce successful campaigns from start – finish! key responsibilities work in a web development team to build frontend rich digital experiences. you will work on a variety of projects from landing pages to complete websites. support the marketing team with backend api integrations. design and develop websites on wordpress for a variety of needs, but mainly to engage telesign prospects. your strong organizational skills would allow anyone to pick up your project and iterate off what you’ve built. know how to run a qa process and release code that is bug free and reliable work with marketing operations implement analytics and a/b testing tools and exper...
Location: onsite in bogotá-colombia only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. we are hiring a scrum master to join our team! in this role, the program manager works closely with engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. key responsibilities: serve as scrum master for multiple teams with a focus on promoting agile values and practices as well as a culture of continuous improvement facilitate team ceremonies including daily stand-up meetings, sprint planning, sprint reviews and sprint retrospectives work closely with product manager/product owner and development lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities track iteration status and resolve impediments or blocked user stories as needed contribute to quarterly planning, project scheduling and release management facilitate meetings and cross-team coordination to resolve dependencies, manage expectations and achieve alignment with stakeholders ensure successful deliverable completion despite challenges of varying complex...
Location : hybrid in bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. as a senior devops manager , you will be responsible for overseeing and managing a talented team of devops professionals located in different regions worldwide. you will play a critical role in establishing and implementing devops best practices, tools, and processes to ensure seamless delivery and reliable operations of our software products and infrastructure. this is a strategic leadership role that requires a deep understanding of software development lifecycles, cloud infrastructure, automation, and a passion for driving innovation. the successful candidate will provide day-to-day management of devops staff and work collaboratively with different departments across the organization. the individual must be detailed-oriented, demonstrate good risk management decision making skills, and bring innovative, reliable solutions to challenges and problems. they should have strong linux and devops technical skills and proven devops experience. this role includes delivering operational event postmortems, planning resources, and measuring team kpis (key performance indicators). key responsibilities: lead and mento...
Location : bogotá, colombia resumes must be submitted in english for consideration telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible we are looking to hire a sr. database engineer who will support the linux infrastructure within telesign operations as we build a highly virtualized and distributed transaction processing platform. the technical operations team, working in conjunction with development and release engineering teams, employs an agile devops oriented approach to improve the quality, consistency and efficiency of deployment of telesign’s products and infrastructure. the operations team environment includes staff in the us, belgrade, serbia and colombia. team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike. successful candidates will possess strong devops experience along with proven linux skills. candidates must self-motivate and demonstrate drive to research and complete assigned tasks whether working independently as a member of a cross-organizational team. key responsibilities production support role with 24 x 7 responsibilities, work with global operations team to deliver 99.99% uptime. coordinate and collaborate wit...
Location: bogota, colombia (hybrid) **resumes must be submitted in english for consideration** telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. senior routing engineer business messaging is a rapidly growing industry. telesign’s apis connect some of the world’s largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers’ mobile communication and operations. our role in messaging operations is to proactively look at worldwide routing patterns, define the optimal routing profile per customer, monitor message delivery rates, and general connectivity performance across our many messaging paths. the ideal candidate must be able to connect the dots across disparate data points, troubleshoot, investigate, and use judgment while providing real-time support, detailed guidance, and recommendations to support our customer’s routing needs. you will work cross-functionally with various teams, including carrier partnerships, service quality, business enablement, and customer success. you will work with an experienced international team dedicated to improving messaging performance and profiling our underlying interconnectivity based on quality vs. cost. the ro...
Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the product portfolio specialist is a vital role in supporting definition and implementation of the strategic product vision for telesign. key responsibilities: assist product manager to develop clear strategy, execution plan, and business justification for product roadmaps. critical role in creation, maintenance, distribution, and evangelizing the global product roadmap. ensure capital and resources are being deployed to the products and features that deliver on our strategic goals and revenue targets in the near and long-term. review product requirements documents and jira entries to help develop coherent product roadmaps for internal planning, sales, customer success and end-customers. act as cross-functional hub aligning day-to-day activities to the holistic portfolio strategy. perform postmortem investigations and process reviews to identify areas of bias and opportunities to improve execution. monitor and track performance of critical kpis including revenue, cost, modeling, business market assessment/sizing/forecasting. identify, implement, and utilize strategic portfolio management tools. support product backlog and prioritization based on changing requirements. provide key insights for prod...
Location: colombia only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. we are looking for a program manager to work closely with engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. key responsibilities: serves as scrum master for multiple teams with a focus on promoting agile values and practices as well as a culture of continuous improvement. facilitates team ceremonies including daily stand-up meetings, sprint planning, sprint reviews, and sprint retrospectives. works closely with product manager/product owner and development lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities. tracks iteration status and resolves impediments or blocked user stories as needed. contributes to quarterly planning, project scheduling, and release management. facilitates meetings and cross-team coordination to resolve dependencies, manage expectations, and achieve alignment with stakeholders. ensures successful deliverable completion despite challenges of varying complexity. co-creates new ideas with the team to...
Location: colombia telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the senior software engineer will be responsible for designing and implementing new applications, modules, and features, as well as modifying and maintaining existing applications in response to business and technology needs, under the supervision of the team manager. the senior role involves performing leadership roles and filling the spot of the team manager when not available if needed. key responsibilities: participate in the development process: design, development, testing, and deployment participate in the definition and implementation of the lifecycle of software process and in code reviews responsible for design, develop, maintain, and implement high-quality, available, and scalable software modules in a given product or complete software components collaborate within and across groups with little or no supervision in writing functional and design documents, development schedules and user interface documents identify and suggest solutions to problems of significant scope support existing systems while making enhancements towards future architecture choose the best technology for the situation in coordination with the team manager and architect interact with business unit...
Location: bogotá, colombia only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the senior software engineer will be responsible for analyzing, designing, developing and implementing a suite of apis, modules, and features, as well as modifying and maintaining existing applications in response to business and technology needs. key responsibilities: ownership of the entire development lifecycle of our mobile apps and sdks, including estimation, wireframing, design, implementation, review, test automation, documentation and publishing. responsible for designing, developing, maintaining, and implementing high-quality, available, and scalable software modules in each product or complete software components. collaborate within and across groups with little or no supervision in writing functional and design documents and development schedules. identify and suggest solutions to problems of significant scope. support existing systems while making enhancements towards future architecture. choose the best technology for the situation in coordination with the team manager and architect. interact with business units effectively regarding requirements and specifications. collaboration with ui/ux designers to bring excell...
Location: colombia telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. telesign is hiring a senior product manager, a role accountable for the complete life cycle of several telesign products, internal or external facing. this person is responsible for prioritizing different features and functionalities, delivery to market and evaluation after the delivery. also, this person is responsible for communicating product strategy to all of the relevant stakeholders. key responsibilities: identify, define and validate market requirements by gathering feedback from internal stakeholders, current and potential customers, and market research. collaborate with other telesign departments to set the long-term vision of the telesign suite of solutions. define business priorities within the context of the product line and overall product strategy and based on leadership input. responsible for tactical implementation of short-term and long-term product roadmap. communicate product strategy and project or program status to all relevant participants and stakeholders, including the leadership team. manage product versioning, release cycle, client communications and other go-to-market considerations. maintain the product backlog and drive the agile process as the produ...
Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the senior software engineer will be responsible for analyzing, designing, developing and implementing a suite of apis, modules, and features, as well as modifying and maintaining existing applications in response to business and technology needs. key responsibilities: ownership of the entire development lifecycle of our mobile apps and sdks, including estimation, wireframing, design, implementation, review, test automation, documentation and publishing. responsible for designing, developing, maintaining, and implementing high-quality, available, and scalable software modules in each product or complete software components. collaborate within and across groups with little or no supervision in writing functional and design documents and development schedules. identify and suggest solutions to problems of significant scope. support existing systems while making enhancements towards future architecture. choose the best technology for the situation in coordination with the team manager and architect. interact with business units effectively regarding requirements and specifications. collaboration with ui/ux designers to bring excellent customer experiences to life. collaboration with backend developers...
Only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers, and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy, and global reach, we enable continuous trust. empowering companies to transact, communicate, and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the software engineer will be responsible for developing and implementing a suite of apis that are used by millions of consumers daily, under the guidance and supervision of senior team members. key responsibilities: participate in the full development process: design, development, testing, and deployment under direct supervision maintain and enhance existing code, focusing on practical implementation collaborate with team members to create and improve development documentation produce unit-tested software that meets defined requirements with high quality adhere to the software development lifecycle throughout the development process work within an agile scrum team, following all agile principles engage with business units to clarify requirements and specifications work collaboratively on some tasks and independently on others participate in code reviews to ensure high-quality product development 3+ years of hands-on software engineering experience strong understanding of development best practices and standards (e.g., design patterns, coding standards) ability to learn new technologies and apply them to build applications proficient in git, including ...
Location: colombia telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the senior software engineer will analyze, design, develop and implement a suite of apis which are used by millions of consumers on a daily basis. in addition to acting as the senior software engineer, you will also assume a leadership role as needed. key responsibilities: be ready to roll up your sleeves and produce a well-designed and tested production quality code. implement highly available and elastically scalable 24/7 services in the cloud. responsible for design and code reviews to help increase the quality of our products. supports existing systems while making contributions towards future architecture. propose and advise on technology solutions to help the business evaluate options. interacts with business units effectively regarding requirements and specifications. work collaboratively on some development tasks and independently on others. collaborates within and across groups with little or no supervision in writing technical documents. anticipate and suggest solutions to problems of significant scope. generate engineering test plans from functional specification documents. act as a mentor to other team members. participate in the development process: design, developme...
Location: bogotá, colombia (hybrid) telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. telesign is looking for a service desk technician to be responsible for the support of all end-user technologies that empower telesign employees to perform their daily work. the successful candidate will be proficient in the technologies detailed below, have excellent communication skills and a focus on providing superior customer support. this is primarily an on-site role. key responsibilities: support all employee onboarding activities including account creation, assignment of access rights, laptop configuration and software installation. provide deskside and remote support and troubleshooting to telesign employees; diagnose and resolve end-user network or local printer problems, software and hardware issues. collaborate with other operations staff (systems administrators, network engineers, dbas) when necessary to ensure telesign staff have the services needed to perform their jobs. regular reporting on local activities and plans. hands/feet support of local file servers, server room, office networks, wireless access points, office security system, etc. escalating issues when needed to the proper team or subject matter expert. essential requirements: advanced ...
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