Technical Pre-Sales Consultant Job Description This is a mid-senior level job that involves leading solution design, supporting client discovery and demo sessions, and ensuring each proposal aligns with both client goals and internal capabilities. The ideal candidate will have 2-3 years of experience in a pre-sales, solutions consultant, or similar role in the MSP or IT services industry. - Key Responsibilities: - Solution Design: Work with clients and the sales team to understand business and technical requirements; design appropriate managed service solutions across cloud, network, end-user, and security environments. - Client Engagement: Join discovery calls, deliver technical presentations, and lead product demos; build credibility by speaking the client's language and presenting the company's value proposition effectively. - Proposal Development: Prepare RFP responses, proposals, statements of work (SOW), and service descriptions in collaboration with cross-functional teams to support solution accuracy and clarity. - Internal Coordination: Bridge communication between sales, technical teams, and operations; ensure alignment, solution feasibility, and delivery capacity for every engagement. - Technical Validation: Vet and validate all solution components—licensing, architecture, and service scope; confirm technical accuracy and profitability prior to approval. Required Skills and Qualifications: - 2-3 years of experience in a pre-sales, solutions consultant, or similar role in the MSP or IT services industry. - Strong understanding of core MSP offerings: managed infrastructure, cybersecurity, cloud, virtualization, helpdesk, and backup/DR. - Ability to gather client requirements and translate them into scalable, profitable solutions. - Experience working with PSA tools (like HaloPSA) and quoting platforms. - Excellent presentation, communication, and documentation skills. - Comfortable working cross-functionally with Sales, Ops, and Finance. Benefits: - Fully-customized laptop and peripherals. - Direct exposure to our clients. - Diverse and supportive work environment. - Unlimited upskilling through Emapta Academy courses. This is an excellent opportunity for someone looking to take their career to the next level and make a real impact in the tech industry. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.