IT Support Specialist "> We are seeking an IT Support Specialist to join our team. In this role, you will be responsible for ensuring the uninterrupted operation of our critical software systems. This is a dynamic and fast-paced environment where your technical expertise will directly impact the efficiency and customer satisfaction of our airline services. - Respond to and resolve production incidents, ensuring minimal downtime and impact on operations. - Prioritize and escalate issues based on their severity and impact. - Investigate, diagnose, and troubleshoot technical issues reported by airline staff or end-users. - Collaborate with cross-functional teams to resolve complex technical problems. To succeed in this role, you must have strong problem-solving skills, excellent communication and interpersonal skills, and the ability to work under pressure and meet tight deadlines. Required Skills and Qualifications - 2+ years of overall experience in IT - Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience) - Proven experience in application support, preferably in the airline industry - Proficiency in troubleshooting and technical problem-solving - Excellent communication and interpersonal skills Benefits include private medical insurance, Sodexo food vouchers, bonus for extralegal transport, 22 days of vacation, internal technology training and tech sessions, and team building events. FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status.