Business Development Analyst "> We're driving the digital transformation of transit, powering journeys for millions worldwide. Our fare collection platforms enable seamless ticket purchases and presentations on mobile devices or by tapping bank cards. Our Justride platform is utilized in over 250 locations globally, including major cities. We've partnered with large players like Uber, Moovit, and Transit through our industry-first mobile ticketing SDK. Join a network of innovators who deliver passion-driven solutions. You'll find the tools to build your career here, whether you take the direct route or explore new paths. The role: - Lead discovery sessions with partners to capture business goals, user needs, and system requirements. - Translate customer needs into detailed, testable user stories and acceptance criteria. - Collaborate with Product Managers to define scalable solutions aligned with our product strategy. - Support engineers, designers, and QA teams throughout the delivery lifecycle. - Facilitate alignment between internal and external stakeholders, ensuring clear expectations and shared understanding. - Contribute to feature development across key areas: Account-Based Ticketing, Payments, or Agency Portals. - Document workflows, configurations, and integration points to support implementation and ongoing evolution. Requirements: - Proven experience as a Business Analyst in a tech-led or software product environment. - Excellent written and verbal communication in English, with empathy and clarity. - Strong analytical skills, able to break down complex requirements into practical, value-driven solutions. - Confident working directly with external stakeholders: facilitating workshops, presenting proposals, and managing expectations. - Familiarity with Agile delivery methods and cross-functional product teams. - Comfortable discussing technical concepts and working with APIs or configurable platforms. - Excellent communication skills, bridging the gap between business and tech. Benefits: - 15 days paid vacation per year plus 18 public holidays. - Private Healthcare. - Monthly team bonding allowance. - Menopause support. - Choice of workstation. - Ability to work remotely for up to 3 months per year. At Masabi, we simplify journeys, remove barriers, and improve daily life for millions. We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Why Join Us? - Driven by Purpose - We believe in journeys made simple. - Encouraged to Accelerate - We support your journey. - Advancing with Empathy - We put people first.