Job Title: Team Lead Credit Purpose and Overall Relevance for the Organization: Delivering high-quality services in finance and accounting is crucial for success. The opening of a new GBS center in Bogotá serves the LAM countries by providing various processes. Credit and Collections are responsible for activities such as Dunning, Collection, Dispute Management, and Credit Management. The team ensures all activities are completed timely and with the required quality. Key Responsibilities and General Accountabilities: - Manage the team, including coaching, training, motivation, and performance appraisals, along with team development. - Supervise daily operations, adhering to Service Level Agreements with business partners. - Build and maintain proactive relationships with business partners and the global functional team. - Develop and report relevant Key Performance Indicators for the area of responsibility. - Ensure Key Performance Indicators are maintained, achieved, and reported accurately and promptly. - Propose process improvements to enhance quality and efficiency. - Analyze problems, propose solutions, and oversee their implementation. - Maintain strong financial controls over work performed. - Act as the backup for the Area Manager. Key Relationships: - Cash Application Teams - Customer Service Teams - Record to Report Teams - Market Finance Knowledge, Skills, and Abilities: - Proficiency with Microsoft Office or similar tools. - Strong knowledge of SAP. - Understanding of Order to Cash processes. - Fluent in English and Spanish, both written and spoken. - Ability to work independently and pay close attention to detail. - Excellent interpersonal skills and customer orientation. - Problem-solving and analytical skills. - Self-motivated and proactive. - Curious with a growth mindset, eager to learn beyond comfort zones. - Effective communication and stakeholder management skills. - Experience managing a team at the Team Leader level. - Willingness to travel for 3-4 weeks if required. Minimum Qualifications: - University degree or equivalent, preferably in accounting or business. - At least 5 years of relevant experience. - Direct experience with Order to Cash, Credit, and Collections functions. - Proven leadership in managing a medium-sized team. Benefits: - Adidas fosters a winning culture built on mental strength, integrity, and respect. - Equal opportunity employment is promoted.