Job Title: Senior Benefits Analyst We are seeking a detail-oriented professional to analyze and resolve benefit-related variances, ensuring timely and accurate resolutions through collaboration with benefit carriers and internal teams. This role requires strong analytical skills, excellent interpersonal and communication skills, as well as the ability to manage sensitive client situations with professionalism. Key Responsibilities: - Investigate and resolve benefit variances documented in our system - Build and maintain relationships with benefit carriers for efficient issue resolution - Collaborate with Benefits Accounting and Operations teams to ensure seamless communication - Own the resolution process for benefit reconciliation discrepancies - Conduct detailed audits of benefit plans as needed - Recommend process improvements to management Qualifications: Requirements include: - Bachelor's degree or equivalent experience - 2+ years in a benefits-related role with experience supporting U.S.-based clients - Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus Key Skills and Competencies: - Advanced level of English - Proficiency in Microsoft Office, intermediate Excel skills - Strong knowledge of benefit plans and carrier invoicing - Excellent interpersonal and communication skills - Ability to manage sensitive client situations with professionalism - High level of confidentiality and discretion - Strong multitasking and prioritization abilities