Customer success engineer i. production operations (hybrid work schedule) join to apply for the customer success engineer i. production operations (hybrid work schedule) role at quorum software continue with google continue with google customer succe...
Bitkernel bogota, d. c. capital district, colombia customer success bitkernel bogota, d. c. capital district, colombia direct message the job poster from bitkernel talent acquisition lead | career coach | hr consultant we are looking for a highly ski...
Job description make every workday count—and still be home for dinner mypass global is a forward-thinking saas platform transforming workforce compliance and onboarding for the energy, construction, and resources industries. with innovation at the heart of everything they do, our client empowers teams to streamline operations while maximizing platform value—one success story at a time. job description as a junior customer success team member, you’ll be responsible for onboarding new clients, configuring portals, resolving technical issues, and driving long-term engagement. you’ll also run client training and support customer renewals—ensuring a smooth, impactful experience every step of the way. job overview employment type: full-time (indefinite term type contract) shift: day shift, monday to friday salary: 3.800.000 col work setup: onsite, bogotá, colombia your daily tasks process onboarding requests, ensuring adherence to business and service level requirements. support the management of the vendor onboarding program for both new and existing asset owners. create and configure customer portals tailored to their specific needs. work closely with other departments (e.g., support, product, verifications) to resolve client-specific issues during onboarding. ensure any technical or operational issues encountered during onboarding are swiftly addressed. set up billing configurations and request invoice generation promptly. ensure that the customer’s portal is fully functional and that workers are mobilised for compliance with their projects. provide prompt...
Job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: · serve as the primary technical point of contact for transit operator clients, fostering strong and lasting relationships. · understand clients' technical needs and objectives to deliver tailored solutions that enhance their operations. technical expertise: · demonstrate a thorough understanding of payment service provider functionality and its application within transit systems. · stay updated on the latest trends and advancements in open loop payment technologies, ensuring clients benefit from cutting-edge solutions. support and troubleshooting: · offer expert technical support to resolve any issues or challenges faced by transit operators. · proactively identify potential problems and implement preventative measures to mi...
Job description establish and implement solution-specific expansions in a new market with the creation of initial offering, roadmaps, and bau processes. research, develop, and launch region-specific offerings for the npi solution while collaborating with members of the dss, sales, and customer success teams across the globe. serve as a consultant to cross-functional product and engineering teams to communicate the customer voice, identify risks and offer creative solutions and ideas. support and educate sales and customer success of solutions through customer life cycle to best achieve customer needs and outcomes. interface with prospects and customers to communicate value of niq solutions, nuances of data, and build trust with science-based and data-driven thinking. expected to learn bi and data querying tools basic rule-based languages along with mastery of internal niq tools and databases. qualifications a bachelor's degree or higher 2+ years' experience in the fmcg industry either by working directly at a brand or retailer or via a third-party data or technology company, consulting firm, or agency. comfortability working independently with limited guidance of how to work towards desired outcomes. strong and polished customer-facing presentation skills with customer-centric values. speaks authoritatively to feasibility of projects, hurdles, and voice's opinion to reject projects altogether based on logic, limitations, and/or roadmap when appropriate. additional information our benefits flexible working environment volunteer time off linkedin learning employee-assistance-...
The/studio is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. from apparel and accessories to promotional items, we make the process easy with low minimum order quantities (moqs), exceptional quality, and the ability to meet even the tightest deadlines. 👋 about us at the/studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. we are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and ai-integrated systems. by shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. our headquarters are in los angeles, california, but we are a truly global company with team-members across the u.s., europe, south america, africa, and asia/pacific. we have gone to a fully remote working platform so that we can attract the world’s best talent. all roles at the/studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! we know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! 💻 the role w...
Location: bogota, colombia (hybrid) **resumes must be submitted in english for consideration** telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. senior routing engineer business messaging is a rapidly growing industry. telesign’s apis connect some of the world’s largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers’ mobile communication and operations. our role in messaging operations is to proactively look at worldwide routing patterns, define the optimal routing profile per customer, monitor message delivery rates, and general connectivity performance across our many messaging paths. the ideal candidate must be able to connect the dots across disparate data points, troubleshoot, investigate, and use judgment while providing real-time support, detailed guidance, and recommendations to support our customer’s routing needs. you will work cross-functionally with various teams, including carrier partnerships, service quality, business enablement, and customer success. you will work with an experienced international team dedicated to improving messaging performance and profiling our underlying interconnectivity based on quality vs. cost. the ro...
Description senior tier 3 support engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit anthology. primary responsibilities will include: providing multi-level database troubleshooting and technical support to tier 2 client support staff working closely with tier 2 client support staff as well as act as interface between tier 2 and product development/engineering/third party vendors working closely with product development and implementation teams to resolve client issue performing fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues along with bug tracking and resolution addressing software defects and advanced customer issues with timely resolutions working with qa, development, and operations teams on understanding of issues and steps needed to resolve the issues suggesting enhancements to the existing algorithms and services. effectively communicate and collaborate with different team mem...
Job description build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to the customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized setting according to the customer requirements development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelors university degree in international business or related careers previous experience in 4pl and freight...
Through the power of trillions of dollars in business spend, coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. our customers, suppliers, and employees- our coupanians- come together to co-create ideas and innovations that impact the power of spend.join our team as a deal desk analyst in bogota, colombia!are you passionate about finance, sales operations, and pricing strategies? do you have a strong knack for analysing data and finding creative solutions to complex business challenges? if you're looking for an exciting opportunity to work with a dynamic team and make a significant impact, we have the perfect role for you! resumes submitted for this position must be written in english how you will impact coupa every day you will play a crucial role in managing our north america deal desk function. you will be the go-to person for deal structuring, quoting and pricing, special terms, and exception approvals management. your expertise will be essential in ensuring that all deals have appropriate booking packages, including fully executable agreements and proof of delivery. you will be the backbone of our field organization, supporting them throughout the customer/contracting lifecycle, from lead-to-quote-to-contract-to-order-to-booking-to-renewal/cross-sell/up-sell. additionally, you'll collaborate on reviewing and responding to rfp's, rfi's, rfq's, and establishing and enforcing contracting guidelines and methodology. what you will bring to coupa minimum of 5+ years of demonstrat...
★ please submit your cv in english ★ project coordinator location: bogotá, colombia position: full-time, on-site job overview we are seeking experienced individuals to manage day-to-day operations and ensure the success of client projects. you'll assist in planning, executing, and monitoring projects, handle administrative tasks, and ensure effective management of resources, timelines, and communication. this is an on-site position based in bogotá, colombia. the ideal candidate must have experience in the telecommunications, internet, or voip services industry. familiarity with telecom infrastructure, client coordination, and service installation workflows is essential. if you have strong organizational skills, excellent communication, and attention to detail, this is the place for you! join us and be a great fit for our team. key responsibilities customer relationship management: build and maintain strong, long-lasting client relationships. establish a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors. presales: collaborate with the sales, support, and accounting teams to gather information on potential and existing clients. call previous carriers to verify if the client is under contract or has any obligations. document all client and project information in our business management platform. installation: serve as the liaison between internal teams (sales, installation, support, accounting) and the client to ensure successful project progression. attend sales meetings to gather knowledge transfer, relay...
Overview first to the cloud, quorum’s production operations suite is designed to grow and scale with the needs of customer’s production allocation business. the product suite is made up of three primary modules: meter readings, tickets, tank gauges, well tests, etc. are captured daily in the field data capture module. customers access production data via persona-driven dashboards hosted in the cloud that roll actionable data up to focus operational decisions. production operation’s fully integrated scada module allows customers to access critical data in real time, anywhere with cloud-based production monitoring and automation. industry-leading allocation engine allows customers to create flow diagrams of daily and monthly production allocations to empower operations and accounting. responsibilities technical & customer support troubleshooting issues over the phone. training in new field and administrative users and consulting best practices. graduating new customers from onboarding to company advocates (partners) who provide additional value through referrals and joint initiatives. follows and contributes to processes and procedures in place to implement new customers. tracking time, maintaining documented relationships, and identified risks in the company crm application. provide feedback to product & development group of customer requests for feature and product development. participate in quality assurance testing for new application releases and data import projects. and other duties as assigned. requirements 4-year degree from accredited university 3+ years of oil and...
Requisition id: 221574 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of information security & control (is&c)-advisory services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. establish and maintain a detailed understanding of scotiabank’s third party risk management (tprm), threat risk assessment (tra), new iniciatives risk assessments (nira) practices and priorities. specifically, as it relates to information security. be an advocate for is&c, building strong relationships and raising awareness for the importance of effective information security practices in our supply chain. perform comprehensive risk assessments for bank initiatives and projects, identifying potential security threats and vulnerabilities. ensure all risk assessments and security measures comply with the established standards and policies of the group. propose effective risk mitigation strategies to address identified security risks. work closely with project teams,...
Http://www.2brothersmoving.net who we are: at 2 brothers moving & delivery our mission is to remove the pain of relocation for portlanders and beyond. this is a remote work from home position for a company headquartered in portland oregon usa. our company understands that our growth and success stems directly from our people. we understand that by hiring a-players that are not only passionate about their position but also invested in our company as a whole creates an incredible formula for a thriving organization. 2 brothers empowers people to grow in our values as leaders who serve, who create life-long relationships, dig deep and challenge the status quo, all while having fun doing it. no industry revolution springs from individuals, it takes an entire team united behind something big. together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of post-its a week, and we give the best high-fives in town. benefits of career opportunities at 2 brothers: a work environment that encourages collaborative approaches to diverse challenges across departments tuition reimbursement for approved courses and personal development workshops support in time off with paid vacation, sick time, personal time and maternity/paternity leadership retreats, personal development workshops, company events & gathering we're seeking an innovative, tech-savvy, and solution-oriented ai implementation specialist to transform our business operations through intelligent automation. they will be adept at building custom ai solutions, streamlining processes, and empowering...
Requisition id: 219874 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the gbs in colombia and the countries we support globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. refresh data and documentation for existing clients on an ongoing basis per periodic review cycles, following the firm’s policies, standards, and procedures interacting with bankers and relationship managers to gather required information follow up with internal partners to ensure timely actions on cases requiring their input update firm systems and databases with information/documentation obtained from clients handle inquiries and ad hoc requests from internal clients, including compliance, where required produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates manage workload effectively to prioritize cases, including ad-hoc requests and projects, to meet business demands respond to change e.g. regulation changes, new business, and/or technology projects understand and keep abreast with regulatory/ tax requirements for clients in kyc support in any activities required for refresh of the global clien...
Job description this is a remote position. role name: telemarketer/cold caller for software company schedule: part-time (20 hours/week), monday to friday 2pm to 6pm est client timezone: eastern time client overview join an innovative software company with nearly two decades of industry expertise! this established business has revolutionized operations for cleaning companies nationwide through their comprehensive, user-friendly software platform. born from real-world experience in the cleaning industry, their solution was designed specifically to address the unique challenges faced by janitorial and maid service businesses. their all-in-one platform helps small to medium-sized cleaning operations streamline everything from bidding and proposals to scheduling, timekeeping, and quality control. with a growing customer base and a product that truly speaks for itself, this is your chance to represent a solution that delivers genuine value to an underserved market. job description as a telemarketer/cold caller, you’ll be the first point of contact introducing cleaning businesses across the united states to a software solution that can transform their operations. this role offers the perfect blend of structured outreach and relationship building, as you’ll connect with business owners who can truly benefit from our client’s innovative platform. you’ll have the opportunity to make a real difference for small business owners by helping them discover tools that save time, reduce costs, and grow their businesses. working with a supportive team that values quality over quantity...
Requisition id: 225262 employee referral program – potential reward: $200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: data engineering associate purpose contributes to the overall success of the payments and core banking in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. responsible for developing integration and abstraction layer for gbp data models, the candidate must have understanding of frameworks such as spark and cloud platforms. the applicant must demonstrate leadership abilities, adapt to multiple challenges, with a track record on delivering quality solutions. the candidate will implement code using spark (scala/python) to manipulate store data from sources into cloud platforms. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · champions a high-performance environment and contributes to an inclusive work environment. participate in the implementation of data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. contribute to the delivery of data ingestion, transformation and extraction solutions in enterprise big data platform (edl, cloud platforms) hands-on development supporting data integration, ...
Company description we are the shapers of tomorrow. as the largest global consumer intelligence company, we pride ourselves in our ability to reveal new pathways to sustainable growth – for our clients, our people and the world. at our core, we’re a diverse team of talented people who leverage data and technology to turn aspiration into reality. we share a passion to push things forward and the integrity to do it in the right way. we’ll enable you to take your future into your own hands and play a leading role in our story. job description as sales support analyst jr you will make an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes, ensuring a positive customer experience and use data-driven analysis to remove bottlenecks in late-stage sales cycle phases. the ideal candidate is detail oriented with excellent communication, active listening and time management skills. responsibilities: effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with po tracking and management, processing of orders, billing and coordinating with cross functional team members on product delivery as applicable to ensure a stellar customer experience (includes product, finance, and delivery). help drive the development, automation, governance, measurement and improvement of the order to invoice cycle; includes evaluating the integration of crm and finance platforms and assisting with training sup...
Job description this is a remote position. role name: senior accountant schedule: monday to friday 9am to 6pm pst client timezone: pst (pacific standard time) client overview join a well-established industrial distribution leader with a 50-year legacy of excellence in providing essential tools, hardware, and safety equipment across southern california and international markets. this growing enterprise maintains a strong market presence and continues to expand its operations while embracing modern work practices through remote capabilities. job description as senior accountant, you’ll play a pivotal role in managing and optimizing the financial operations of an industry-leading distribution company. this position offers an exciting opportunity to leverage your accounting expertise while working remotely with a dynamic, international team. you’ll handle full-cycle accounting responsibilities while contributing to the company’s continued growth and success. this role provides an excellent balance of independent work and collaborative interaction, including direct communication with customers and stakeholders. responsibilities execute comprehensive month-end closing procedures and prepare accurate journal entries perform detailed financial analysis and generate insightful reports for management manage accounts payable and receivable operations efficiently maintain professional communication with customers regarding financial matters utilize and optimize processes within the company’s erp system conduct thorough bookkeeping tasks and maintain accurate financial r...
Who we are at kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. so why work at kyndryl? we are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. the role cloud operations leader are the key link between kyndryl and our clients. you’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. you’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. and you’ll be there at the finish, delivering the right product on time and within budget. as an cloud operations leader, you’ll draw upon the full breadth of your talent and experience. this is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. to the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. you define what kyndryl can do to meet this solution. you design the best solution for the job. and finally, you’re the tech leader for implementation. at kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. you’ll also become expert at knowing when and how to call on other smes outside your wheelhouse. thinking your way around pre-existing limitations wil...
Customer onboarding manager we are looking for a talented customer onboarding manager to step onto a fintech unicorn rocketship! as a customer onboarding manager, you will be leading implementation projects with customers of tipalti’s rapidly growing saas-based accounts payable automation solution and global payments solution. the ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of tipalti’s saas products. who are tipalti: tipalti is one of the most exciting fintechs in the world, our series f funding raising $270 million - valuing us at over $8.3 billion. we are on a journey to transform financial operations for high-velocity organizations to rival those of the fortune 5000. you will be responsible: lead the implementation of tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with tipalti. guide customers through the technical integration process, providing expert problem-solving assistance. oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. about you bachelor's degree in a relevant field or equivalent practical experience. proven experience with implementation, project management, consulting, or customer success experience ...
Location: bogotá, colombia (hybrid) only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the sr. operations analyst works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers. in this role, you’ll work with team leaders to build out process, take on strategic projects, and manage reporting for critical team metrics. this is a great opportunity to get to build from scratch, to have a real impact on the experiences of our internal and external customers, and to learn from leaders who are passionate about their subject matter. key responsibilities act as a business partner to the global operations team with general business analysis that includes, but is not limited to, revenue analysis, quota planning, and performance optimization. partner with leadership on key strategic projects to help build a world class customer organization develop repeatable, scalable process to drive success as our teams grow and mature create dashboards and manage ongoing reporting needs leverage data a...
Job description efficiency in motion, excellence in every mile our client, streamline shipping solutions, is a texas-based logistics powerhouse delivering smart, end-to-end freight services across industries . known for their personalized approach and tech-forward systems, they simplify everything from local truckload shipping to complex international freight. with deep carrier partnerships and a responsive team of logistics experts, they ensure seamless delivery, reduced costs, and total peace of mind. job description as a logistics coordinator , you’ll drive customer success by delivering tailored logistics strategies and presenting high-impact solutions to key decision-makers. collaborating across teams, you’ll simplify complex shipping processes and guide clients through a seamless platform experience that enhances efficiency and cuts costs. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am to 05:00 pm cst work setup: onsite, colombia your daily tasks guide clients toward smarter supply chain practices using our innovative, user-friendly platform craft custom solutions to simplify their shipping and logistics processes, both inbound and outbound deliver high-impact presentations to business owners and c-suite leaders who rely on frequent shipping team up with our operations and account management crews to keep customers thrilled sell with purpose, using cost-benefit insights to show clients the value of our solutions build a steady stream of new leads while engaging senior-level decision-makers break down c...
Requisition id: 217181 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global contact center platform/ scotiatech in bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted in compliance with governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support. assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture and support of pega base solutions. showing expertise in flows, ui and decision rules; and considering best practices, guardrails and any defined standard. sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities pega offers. collaboration as part of an agile development team, participation in daily stand-ups, work estimations, identify blockers and proposal of solutions. parti...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. about janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and...
The/studio is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. from apparel and accessories to promotional items, we make the process easy with low minimum order quantities (moqs), exceptional quality, and the ability to meet even the tightest deadlines. 👋 about us at the/studio , our vision is to empower individuals—regardless of their expertise—to unleash their creativity and bring their unique ideas to life through the production of custom products. we are committed to delivering top-quality customized products that exceed expectations and provide a seamless, awe-inspiring experience through our exceptional team and ai-integrated systems. by shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them toward remarkable success and fulfillment. together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. our headquarters are in los angeles, california, but we are a truly global company with team members across the u.s., europe, south america, africa, and asia-pacific. we operate fully remotely so we can attract the world’s best talent. all roles at the/studio are 100% remote from anywhere in the world—as long as you have the right tools and a fast, stable internet connection! we know that some applicants may not meet all the requirements, so we encourage you to apply anyway. we may find another opportunity that’s a great fit for you! 💻 the role: chief of staff / senior operations associat...
We are excited to offer you the opportunity to step into the career of your dreams! trading plays a crucial role in the success of many people worldwide, and now it’s your turn to take advantage of it. this is your chance to transform your life and build a thriving career in the financial markets. all we ask is that you bring integrity, hard work, and dedication. if you're looking for a long-term career, this is the right place for you! responsibilities: -learn about financial markets and execute trading operations. -analyze and understand market trends and develop investment strategies. -receive and clear tickets using zendesk -the ability to multi-task -research skills requirements: -fluent writing in english (c1 level or higher). -fluent speaking in english -customer service experience. -strong analytical skills with a focus on numerical data....
Job title: head of customer success location: remote (global) company: pro coffee gear pro coffee gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. we are seeking an experienced and proactive head of cust...
Canonical bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the manager americas. customer success role at canonical canonical bogota, d. c. capital district, colombia join to apply for the manager ameri...
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