Get ai-powered advice on this job and more exclusive features. direct message the job poster from lean solutions group. about lean solutions group: hey there, future heroes! if you're looking for an epic workplace, buckle up and get ready to work in ...
Non-bilingual candidates won't be considered for this position (english b2 intermediate. c1). about lean solutions group: hey there, future heroes! if you're looking for an epic workplace, buckle up and get ready to work in a company that provides be...
Canada hr manager - maternity cover canada hr manager - maternity cover apply locations: can, on, kitchener time type: full time posted on: posted 30 days ago who we are for more than 40 years, reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. our vision reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment. our business reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals. our value reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world. all that we’re missing is you. apply today! about the role join reworld's hr team for a 12-18 month full time contract. reporting to the regional hr leader, the multi-site hr manager will have hr responsibility for our operations in canada including durham york, chambly, and kitchener. the position can be based out of any of the 3 canada locations. our canadian teams are a unique group of hourly, salaried and unionized employees with a wide variety of environmental solutions professionals and leaders. partnering with facility leadership, corporate hr coes, payr...
About lean solutions group: hey there, future heroes! if you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success. picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version. prepare to be dazzled by an incredible work environment that inspires creativity and productivity. as a member of our team, you'll have the privilege of working in areas like our lean vip and you'll get to brush up on your english skills as you would have a close work relationship with top u.s. companies that will open doors to unimaginable opportunities and international visibility. you’ll gain access to education programs, gyms, hotels, financial institutions, and more alliances to boost your journey to become the best professional in your area. we believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions. role description: join the front line of support as a customer service representative. as a vital team member, you'll go beyond merely answering calls; you’ll handle vital inquiries, boost sales, and ensure customer satisfaction. key responsibilities: perform basic accounting functions including a/p (accounts payable), fixed assets, accruals, or cost accounting functions. prepare accounts payable checks to be mailed by printing, reviewing for accuracy...
Connect and follow us in our social networks! company website | instagram | linkedin | facebook | #changing lives through technology open positions check and apply to our latest vacancies! available positions 1. engagement analyst hybrid remote 2. backend developer senior backend engineer - remote, brazil senior node back end developer - remote, brazil senior salesforce software engineer - remote, colombia senior software engineer (ruby on rails) - hybrid remote, mexico 3. cloud engineer senior lead cloud engineer - remote, brazil 4. crm administrator epm - one stream development & configuration - remote, brazil 5. cybersecurity mid it security analyst - remote senior it security analyst - remote, colombia 6. data analyst data analysts / data entry - remote junior data analyst - remote 7. data architect mdm data architect - remote, brazil senior data architect - remote, brazil 8. data engineer mid+ data engineer - remote, brazil mid+ to senior data engineer - remote senior ai data engineer - remote, colombia 9. dev ops engineer dev ops engineer & it specialist - remote, colombia senior dev ops engineer with java expertise - remote, colombia 10. full stack developer fullstack developer - remote mid+ fullstack python/ react developer - remote mid+ level to senior software engineer - remote, colombia mid+/senior fullstack developer - remote mid-level to mid+ full stack software engineer - remote, brazil senior fullstack java, angular - remote senior react native/java...
Connect and follow us in our social networks! company website | instagram | linkedin | facebook | #changing lives through technology open positions check and apply to our latest vacancies! available positions 1. engagement analyst hybrid remote 2. backend developer senior backend engineer - remote, brazil senior node back end developer - remote, brazil senior salesforce software engineer - remote, colombia senior software engineer (ruby on rails) - hybrid remote, mexico 3. cloud engineer senior lead cloud engineer - remote, brazil 4. crm administrator epm - one stream development & configuration - remote, brazil 5. cybersecurity mid it security analyst - remote senior it security analyst - remote, colombia 6. data analyst data analysts / data entry - remote junior data analyst - remote 7. data architect mdm data architect - remote, brazil senior data architect - remote, brazil 8. data engineer mid+ data engineer - remote, brazil mid+ to senior data engineer - remote senior ai data engineer - remote, colombia 9. dev ops engineer dev ops engineer & it specialist - remote, colombia senior dev ops engineer with java expertise - remote, colombia 10. full stack developer fullstack developer - remote mid+ fullstack python/ react developer - remote mid+ level to senior software engineer - remote, colombia mid+/senior fullstack developer - remote mid-level to mid+ full stack software engineer - remote, brazil senior fullstack java, angular - remote senior react native/java...
*non-bilingual candidates won't be considered for thisposition (english b2 intermediate - c1)* about lean solutionsgroup: hey there, future heroes! if you're looking for an epicworkplace, buckle up and get ready to work in a company thatprovides benefits aligned with your search for professionalsuccess. picture this: you'll join forces with like-mindedprofessionals who are just as passionate and driven as you are, whowill push you to new heights and challenge you to become your bestversion. prepare to be dazzled by an incredible work environmentthat inspires creativity and productivity. as a member of our team,you'll have the privilege of working in areas like our lean vip andyou'll get to brush up on your english skills as you would have aclose work relationship with top u.s. companies that will opendoors to unimaginable opportunities and international visibility. you’ll gain access to education programs, gyms, hotels, financialinstitutions, and more alliances to boost your journey to becomethe best professional in your area. we believe in the power of apersonal and work-life balance; that's why we give you special daysto spend your time on the things that matter most, like family andpersonal passions. role description: as an international logisticscoordinator at lean solutions group, you will play a crucial rolein our global forwarding team. your responsibilities will includehandling all international order shipments, from documentationpreparation to ensuring accurate processing. this is an excellentopportunity to contribute to a fast-growing company and advanceyour ca...
Job description location: cali, colombia chronos consulting is part of the coberon chronos group, an award-winning global leader in permanent and temporary staffing, rpo and business process automation solutions for global multinationals. the group owns and operates 41 offices worldwide. the company chronos consulting’s client is a global organization with an award-winning security platform focused on compliance coverage for workloads across any environment. looking to hire passionate people interested in generating and innovating changes, we are looking for the senior manager – ui engineering. the role as the senior manager, you supervise a strong ui team by providing guidance on technology, architecture and all aspects of software development in the life's cycle for front-end applications and analytics products. reporting to the director of engineering, you will responsible for: hands-on, in-depth systems applications, and ideally security knowledge to provide leadership and guidance to the team striking the perfect balance between conflicting goals of quality, quantity, and efficiency tracking both the team’s and individual contributors progress via smart goals, kpi and okrs. using principles such as lean and mvp, and working with product management to define the roadmap, and deadline commitments. reducing the time per software iteration, pushing the boundaries of operational excellence when it comes to continuous integration and continuous delivery, including aspects like pipeline, workflow, load testing and automated qa. leading an or...
🌟 Únete a nuestro equipo como jefe de producción de puertas cortafuegos en assa abloy colombia 🌟 ¿te apasiona la producción y la optimización de procesos? ¿quieres liderar un equipo dinámico en un entorno de innovación y calidad? ¡esta es tu oportunidad! en assa abloy colombia, buscamos un jefe de producción de puertas cortafuegos que sea capaz de garantizar la operación eficiente de nuestra fábrica, supervisando y liderando al equipo de producción para alcanzar los más altos estándares de calidad, productividad y seguridad. ¿a quién buscamos? - profesional en ingeniería mecánica, industrial, producción o afines. - experiencia de al menos 5 años en la industria metalmecánica. - inglés intermedio (70%). - conocimientos en procesos metalmecánicos, control de calidad, solidworks - cad, lean - six sigma, y certificaciones de calidad. - manejo avanzado de microsoft office. tus responsabilidades incluirán: 🔧 coordinar y supervisar las actividades diarias del equipo de producción. 🔧 definir necesidades de optimización y asegurar la implementación de mejoras en el proceso de producción. 🔧 asegurar el cumplimiento de los estándares de calidad y tiempos de producción. 🔧 motivar y desarrollar al equipo, fomentando un ambiente colaborativo y positivo. 🔧 realizar seguimiento al desempeño del personal y promover su crecimiento profesional. 🔧 supervisar la calidad de los productos, aplicando controles rigurosos y proponiendo mejoras. 🔧 asegurar un entorno de trabajo seguro con la implementación de la metodología de las 6s. ¿por qué trabajar con nosotros? en assa abloy, te ...
Careers that change lives we’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. come strengthen your specialized skills and enhance your expertise. we’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you. together, we can confront the challenges that will change the face of healthcare. join us for a career that changes lives. a day in the life you will lead and direct one or more project teams engaged in global initiatives across functional and regional organizations. you will develop and manage all facets of the project(s) from intake through implementation and closure. you will be accountable for the successful implementation of the outcomes derived through the change through effective organization and leadership, business case and benefits management, stakeholder management, risk management and issue resolution, planning and control, change management and quality management. you will ensure the project adheres to all corporate and it policies and standards. be responsible for effectively managing the constraints of project management: scope, cost, schedule. you will provide technical and analytical guidance and recommendations to leadership governance bodies. you will develop solutions to moderately...
Job description non-bilingual candidates won't beconsidered for this position (english b2 intermediate - c1). thisposition is only available for cartagena. logistics coordinatorabout lean solutions group: hey there, future heroes! if you'relooking for an epic workplace, buckle up and get ready to work in acompany that provides benefits aligned with your search forprofessional success. picture this: you'll join forces withlike-minded professionals who are just as passionate and driven asyou are, who will push you to new heights and challenge you tobecome your best version. prepare to be dazzled by an incrediblework environment that inspires creativity and productivity. as amember of our team, you'll have the privilege of working in areaslike our lean vip and you'll get to brush up on your english skillsas you would have a close work relationship with top u.s. companiesthat will open doors to unimaginable opportunities andinternational visibility. you’ll gain access to education programs,gyms, hotels, financial institutions, and more alliances to boostyour journey to become the best professional in your area. webelieve in the power of a personal and work-life balance; that'swhy we give you special days to spend your time on the things thatmatter most, like family and personal passions. role description:elevate our clients' operations as a logistics coordinator andbecome the backbone of their logistics chain by handling essentialback-office tasks and proactive logistics calls. keyresponsibilities: 1. you'll be responsible for providing timely anddetailed reports on the sta...
Opex manager – drive operational excellence in a global medical devices group introduction: are you a seasoned operational excellence (opex) professional with a solid backgroundin lean six sigma and a passion for innovation and continuousimprovement? our client, a leading multinational in the medicaldevices sector, is seeking an opex manager to define strategies,implement world-class standards, and lead cross-functionalinitiatives in a dynamic multi-site environment. the role: as theopex manager, you will be a key member of the divisional opexmanagement team, working closely with the divisional opex managerto shape the continuous improvement roadmap and translate it intoconcrete actions. in particular, you will: - define opex standards:develop and detail “ready-to-use” methodologies, tools, andtemplates to support lean transformation. - coordinate globalroll-out: ensure effective implementation of opex standards acrossall manufacturing sites within the center of excellence. - training& competence building: design and deliver workshops andtraining sessions on lean/opex, six sigma, and other processimprovement methodologies, engaging teams at every level. -assessment & continuous improvement: establish a clearassessment framework (including quality gates) to audit and enhancethe adoption of opex standards within plants. - leadership &mentorship;: provide functional leadership to plant opex managers,offering guidance and professional development support. - executivecoaching: collaborate with management team to foster a leadershipculture rooted in excellence. - strategic ...
Direct message the job poster from lean solutions grouptalent acquisition analyst | organizational psychologist | recruiter | headhunter | headhunting | interviewswe are looking for a talent acquisition analyst to join our team in any of our offices in colombia: medellín, bogotá, and barranquilla.about the position:this role is responsible for supervising talent acquisition to fill the required vacant positions through professional interviews to ensure the smooth delivery of profiles. as a ta coordinator, you'll be the main point of contact for the allied departments like operations, hiring, and others.responsibilities:manage full-cycle recruitment, conduct interviews, and administer psychotechnical tests.act as the main poc for hiring managers and departments, ensuring smooth coordination.oversee and evaluate the ta team’s performance, ensuring efficiency and goal alignment.ensure a seamless hiring process, from interview coordination to feedback.maintain accurate records, track key hiring metrics, and ensure compliance.support new hire onboarding and contribute to employer branding efforts.academic background and experience:professional in psychology, business administration, or related fieldminimum of 1 year of experience in talent acquisition or related hr areaminimum of 6 months of experience in leadership roles.you can apply if you are located in medellín, barranquilla, or bogotá. don't miss the chance to take your career to other levels!seniority levelmid-senior levelemployment typefull-timejob functionadministrative, human resources, and strategy/planningindustrieso...
As a sales executive, you are responsible for building and developing carrier relationships and negotiating competitive carrier rates while maintaining company revenue and margin goals. by using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.responsibilitiesmeet and exceed sales targetssuccessfully create business from new and existing customer accountsmanage complex negotiations with senior-level executivesbuild rapport and establish long-term relationships with customersdevelop and maintain strong relationships with current and prospective carriersqualificationsat least 6 months of sales experienceexperience and working knowledge of crm systemsstrong written and verbal communication skills (b2 english level)seniority levelnot applicableemployment typefull-timejob functioninsurance carriers and transportation, logistics, supply chain and storagereferrals increase your chances of interviewing at lean solutions group by 2x. get notified about new sales executive jobs in bogota, d.c., capital district, colombia. #j-18808-ljbffr...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. position title: project manager location: remote - latam. what you will be doing: we are seeking a highly organized and proactive project manager to support our infrastructure, security, and cloud teams. this role requires strong jira expertise and excellent english verbal communication skills to effectively manage project tasks and collaborate with technical teams. the ideal candidate will have a foundational understanding of data migration and cloud infrastructure but does not need deep technical expertise. this is not a development role, and the candidate will not be managing developers. serve as the jira expert, organizing and managing tasks for infrastructure, security, and cloud teams. assist team members in logging and structuring tasks in jira for better workflow management. work closely with technical teams to ensure projects stay on track and tasks are properly assigned and updated. implement and manage kanban workflows (no sprint management required) to enhance project organization...
Opex manager – drive operational excellence in a global medical devices group introduction: are you a seasoned operational excellence (opex) professional with a solid background in lean six sigma and a passion for innovation and continuous improvement? our client, a leading multinational in the medical devices sector, is seeking an opex manager to define strategies, implement world-class standards, and lead cross-functional initiatives in a dynamic multi-site environment. the role: as the opex manager, you will be a key member of the divisional opex management team, working closely with the divisional opex manager to shape the continuous improvement roadmap and translate it into concrete actions. in particular, you will: define opex standards: develop and detail "ready-to-use" methodologies, tools, and templates to support lean transformation. coordinate global roll-out: ensure effective implementation of opex standards across all manufacturing sites within the center of excellence. training & competence building: design and deliver workshops and training sessions on lean/opex, six sigma, and other process improvement methodologies, engaging teams at every level. assessment & continuous improvement: establish a clear assessment framework (including quality gates) to audit and enhance the adoption of opex standards within plants. leadership & mentorship: provide functional leadership to plant opex managers, offering guidance and professional development support. executive coaching: collaborate with management team to foster a leadership culture rooted in excellence. ...
Get ai-powered advice on this job and more exclusivefeatures. talent acquisition coordinator at lean solutions groupprovide support in the development of the different operationalactivities in the accounts/companies of the organization's clientsregarding any process in its logistics chain. this support could bethrough back office activities and logistics related calls tomonitor the status of the logistics process. responsibilities -report on the status of the loads and any other news that arisesduring the movement of the goods. - obtain the necessarydocumentation to complete the assigned logistics activities,whether in the air, maritime or land fields. - meet the goals andexpectations set by the client and/or immediate supervisor. -follow the responsibilities assigned by the company and youremployer in terms of policies, regulations, quality, health, andsafety. background technologists or professionals graduated orstudying careers related to logistics, business administration,business, international relations, industrial engineering(preferable) or candidates with more than 6 months of bpoexperience. skills required - communication. - problem solving. -multitasking. - flexibility. seniority level associate employmenttype full-time job function customer service industries outsourcingand offshoring consulting #j-18808-ljbffr logistics...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are seeking a dedicated junior to junior+ service desk analyst to join our team and provide support and troubleshooting for our drivers. position title: junior to junior+ service desk analyst location: remote - colombia what you will be doing: the service desk analyst provides support for basic incident resolution and requests reported to the division service desk. as the single point of contact between the service provider and the users, they are responsible for collecting information through a customer conversation, accessing support tools, and engaging additional support staff if needed. problems beyond the scope of their ability are resolved by escalating problems promptly to level two support, or service desk management. your responsibilities will include: provide tier 1 technical phone support for our professional drivers. troubleshoot and solve issues related to the edge connect tablets, cvds, drive werner pro, workflows/jobs, login issues, password resets, and additional driver-related tasks. perform...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a senior office 365 it analyst with a strong english level to join our team. position title: senior office 365 it analyst location: latam the senior it analyst – office 365 will be responsible for managing and optimizing the office 365 environment. this role involves overseeing the administration, security, and troubleshooting of microsoft 365 applications, ensuring a seamless collaboration and communication experience for all users. the ideal candidate will have deep expertise in exchange online, sharepoint, teams, onedrive, and related microsoft 365 services, along with strong problem-solving skills and the ability to manage complex it environments. your responsibilities will include: 1. administer, maintain, and optimize office 365 services, including exchange online, sharepoint, teams, onedrive, and related applications. 2. configure and manage security policies, compliance settings, and governance within the microsoft 365 environment. 3. implement and monitor microsoft 365 secu...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are seeking a dedicated junior to junior+ service desk analyst to join our team and provide support and troubleshooting for our drivers. position title: junior to junior+ service desk analyst location: remote - colombia what you will be doing: the service desk analyst provides support for basic incident resolution and requests reported to the division service desk. as the single point of contact between the service provider and the users, they are responsible for collecting information through a customer conversation, accessing support tools, and engaging additional support staff if needed. problems beyond the scope of their ability are resolved by escalating problems promptly to level two support, or service desk management. your responsibilities will include: 1. provide tier 1 technical phone support for our professional drivers. troubleshoot and solve issues related to the edge connect tablets, cvds, drive werner pro, workflows/jobs, login issues, password resets, and additional driver-related tasks...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a senior office 365 it analyst with a strong english level to join our team. position title: senior office 365 it analyst location: latam the senior it analyst – office 365 will be responsible for managing and optimizing the office 365 environment. this role involves overseeing the administration, security, and troubleshooting of microsoft 365 applications, ensuring a seamless collaboration and communication experience for all users. the ideal candidate will have deep expertise in exchange online, sharepoint, teams, onedrive, and related microsoft 365 services, along with strong problem-solving skills and the ability to manage complex it environments. your responsibilities will include: administer, maintain, and optimize office 365 services, including exchange online, sharepoint, teams, onedrive, and related applications. configure and manage security policies, compliance settings, and governance within the microsoft 365 environment. implement and monitor microsoft 365 security measures, ...
Are you passionate about creating exceptional customer experiences and building strong relationships? at lean solutions group, you'll collaborate with top u.s. companies, helping clients find the best solutions while growing professionally in a fast-paced, international environment. your role: engage with customers to understand their needs and offer tailored support. build long-term relationships through proactive communication and problem-solving. provide expert guidance on services and ensure a seamless customer experience. maintain clear and professional interactions across multiple communication channels. identify opportunities to enhance customer satisfaction and strengthen partnerships. what you bring: 1+ year of experience in customer service or client relations (required). strong communication, problem-solving, and interpersonal skills. a proactive mindset with a focus on customer success and engagement. what’s in it for you: career growth: expand your professional opportunities in an international setting. competitive salary & benefits: be rewarded for your dedication and impact. work-life balance: 40-hour workweek + 2 paid days off per semester. professional development: access learning opportunities to enhance your expertise. take the next step in your career—apply today and become part of lean solutions group! seniority level associate employment type full-time job function general business, business development, and sales industries outsourcing and offshoring consulting #j-18808-ljbffr...
As a sales executive, you are responsible for building and developing carrier relationships and negotiating competitive carrier rates while maintaining company revenue and margin goals. by using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. responsibilities - meet and exceed sales targets - successfully create business from new and existing customer accounts - manage complex negotiations with senior-level executives - build rapport and establish long-term relationships with customers - develop and maintain strong relationships with current and prospective carriers qualifications - at least 6 months of sales experience - experience and working knowledge of crm systems - strong written and verbal communication skills (b2 english level) seniority level not applicable employment type full-time job function insurance carriers and transportation, logistics, supply chain and storage referrals increase your chances of interviewing at lean solutions group by 2x. get notified about new sales executive jobs in bogota, d.c., capital district, colombia. #j-18808-ljbffr sales...
Get ai-powered advice on this job and more exclusive features. talent acquisition coordinator at lean solutions group provide support in the development of the different operational activities in the accounts/companies of the organization's clients regarding any process in its logistics chain. this support could be through back office activities and logistics related calls to monitor the status of the logistics process. responsibilities - report on the status of the loads and any other news that arises during the movement of the goods. - obtain the necessary documentation to complete the assigned logistics activities, whether in the air, maritime or land fields. - meet the goals and expectations set by the client and/or immediate supervisor. - follow the responsibilities assigned by the company and your employer in terms of policies, regulations, quality, health, and safety. background technologists or professionals graduated or studying careers related to logistics, business administration, business, international relations, industrial engineering (preferable) or candidates with more than 6 months of bpo experience. skills required - communication. - problem solving. - multitasking. - flexibility. seniority level associate employment type full-time job function customer service industries outsourcing and offshoring consulting #j-18808-ljbffr logistics...
Open to bogotá and barranquilla. the qa specialist’s main priority is to ensure customer expectations are met. they must work closely with the operations department and workforce department to implement strategies, improve the quality of the service, measure productivity, and standardize operating procedures. the qa specialist must adopt a proactive approach to identify and tackle red flags & areas of opportunity that might affect the overall operation. responsibilities include but are not limited to: oversee, track, and analyze account and department-specific goals, key performance indicators (kpis), outcomes, trends on the dashboard, and corrective action plans as part of the continuous quality improvement plan. keep constant communication with customers to ensure expectations are met. fill unnoticed service gaps and help expand lsg customers’ suite of solutions. determine data-driven solutions and implement quality improvement plans. perform regular quality review sessions (qrs) to ensure employees adhere to quality processes and policies. develop internal auditing tools and conduct internal audits and reports. conduct or assist with regulatory and quality training sessions. prepare and maintain quality management documentation (flowchart, sop, jd, and organizational charts). conduct floor rounds. conduct check-in meetings on the accounts. keep constant communication with workforce analytics and operations counterparts. conduct and lead internal projects to maintain the continuous improvement of the quality department. develop organizational charts of the accou...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. position title: applications support specialist with cargowise location: remote (latam) what you will be doing: the application support specialist is responsible for providing comprehensive support for a range of commercial software and applications, with a focus on transportation management, freight forwarding, order fulfillment, and warehouse management. this role involves supporting desktop, server, web, and cloud-based saas solutions. the specialist will work closely with application analysts, developers, architects, business owners, and stakeholders to contribute to technology lifecycle roadmaps and ensure smooth daily operations. provide exceptional customer service by effectively communicating with customers and staff to understand needs, provide status updates, and resolve support tickets in a timely and professional manner. this includes managing interactions via tickets, email, phone, and in-person (though prioritizing the ticketing system). demonstrate strong problem-solving skills to an...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are seeking a dedicated junior to junior+ service desk analyst to join our team and provide support and troubleshooting for our drivers. position title: junior to junior+ service desk analyst location: remote - colombia what you will be doing: the service desk analyst provides support for basic incident resolution and requests reported to the division service desk. as the single point of contact between the service provider and the users, they are responsible for collecting information through a customer conversation, accessing support tools, and engaging additional support staff if needed. problems beyond the scope of their ability are resolved by escalating problems promptly to level two support, or service desk management. your responsibilities will include: provide tier 1 technical phone support for our professional drivers. troubleshoot and solve issues related to the edge connect tablets, cvds, drive werner pro, workflows/jobs, login issues, password resets, and additional driver-related tasks. ...
Direct message the job poster from lean solutions group only for barranquilla and bogotá about lean solutions group: hey future heroes! if you want an epic workplace, join us for great benefits and professional growth. you'll work with passionate pro...
Talent acquisition coordinator // lean bpo // hiring now. non-bilingual candidates won't be considered for this position (english b2 intermediate. c1). about lean solutions group: hey there, future heroes! if you're looking for an epic workplace, buc...
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