Líder de gestión bilingüe resumen del cargo es responsable de supervisar y coordinar la labor de los asesores de viajes, de acuerdo con las actividades que componen los procesos de la organización, con el fin de garantizar la oportuna y eficaz atenci...
About us: at bcd meetings & events (bcd m&e), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. as the world’s most trusted and innovative meetings and event...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities**: - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at**: - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up tech...
**bring your passion and energy to our growing team. we're hiring!** **senior travel agent (hybrid/remote)** - full time or part time, location _ as a senior travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? - read on! **as a senior travel agent, you will** - search and confirm travel reservations for the customer - strong understanding of a client travel policy and can consistently provide consultation to the customer - fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) - provide the client with the required industry information, such as low fares, exchange costs, and penalties - seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement - maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported **about you** - extensive travel agent experience - working knowledge of the travel industry, policies, procedures, and processes - advanced skills in gds sabre - strong verbal and written communication skills in english **about us** we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our ...
**resumen del cargo** garantizar la eficacia de los trámites de reservas y requerimientos presentados por los agentes de viajes y realizar el cierre de ventas. **principales responsabilidades** - asesorar y atender de manera oportuna solicitudes de los clientes (reservas, cotizaciones u otros servicios), a través de los medios disponibles por la compañía. - generar y revisar el cierre de ventas de acuerdo a las solicitudes gestionadas por las agencias de viajes. - garantizar el ingreso de todas las reservas gestionadas y notificar a las agencias de viajes. - diligenciar de manera permanente y adecuada el check list de actividades en el sistema de reservas de la compañia. - ingresar la información completa de clientes y operadores en la base de datos del sistema de reservas de la compañía. - realizar la liquidación de todas las operaciones en el sistema de reservas. - tramitar con los operadores nacionales, internacionales y hoteles, a través de las herramientas y medios disponibles, las reservas requeridas por las agenciasde viajes. - verificar las condiciones de las solicitudes realizadas por el cliente e informar por escrito de manera oportuna a la agencia de viajes. - notificar a la agencia de viajes, previa emisión de los servicios, los plazos y condiciones de las solicitudes realizadas, las formas de pago y la emisión de los documentos que soportan las transacciones. **requisitos** - experiência en el sector turismo - conocimiento de gds (sabre o amadeus)...
Multinacional de servicios turísticos requiere para su equipo de trabajo persona bilingüe para desempeñar la posición de team leader. conocimiento y experiencia de gds (sabre o amadeus) experiencia en la industria de viajes dominio de ingles (indispensable para la posición) competencias: orientación a resultados, planeación, servicio al cliente y trabajo en equipo deseable experiencia en manejo de persona ( no excluyente) modalidad de trabajo: presencial rango salarial: 3000.000 a $3.500.000 te ofrecemos vinculación directa a termino indefinido horario: lunes a viernesel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - años de experiencia...
Resumen del cargo coordinar y supervisar la labor de los asesores de viajes, de acuerdo con las actividades que componen los procesos de la organización. principales responsabilidades asegurar el cumplimiento de los requisitos de calidad establecidos por la organización y acuerdos de servicio establecidos por el cliente supervisar los tiempos de entrega del tramite de servicios coordinar y preparar los turnos de la semana, fin de semana, a su vez organizar reuniones previas a cada turno solicitar, coordinar y/o realizar capacitaciones a los asesores de viajes a cargo en los temas en los que se detecte la necesidad. presentar a la jefatura de servicio los informes de seguimiento de indicadores de su grupo a cargo. realizar seguimiento a la operación de nuevos clientes, participando en reuniones y teleconferencias requitos para postularse experiência en la industria del turismo manejo de gds (sabre o amadeus) disponibilidad para laborar turnos rotativos modalidad presencial...
Description the nuvola development team has an opening for a sr web developer. this position will be part of a large, distributed and tightly knit team dedicated to implementing, enhancing and supporting the nuvola suite of applications for sabre hospitality solutions. with focus on scalability, security and modernization this person will play a key role to bring the nuvola suite to a state-of-the-art enterprise ready solution. role and responsibilities responsibilities will range from implementing/enhancing applications to troubleshooting critical production issues and identifying/remediating poor performing code. communication skills, collaborative development and problem solving will be critical to success in this position. a demonstrated thirst/inclination/passion for technology is highly valued. qualification and education requirements a minimum of 4 years of professional software development experience in python and frameworks like fastapi, flask advanced english level both verbal and written extensive experience in mysql and non-relational dbs extensive experience in cloud computing (gcp and aws) experience with application reverse engineering and refactoring experience implementing coding best practices and design patterns we will give careful consideration to your application and review your details against the position criteria. you will receive separate notification as we progress your application. please note that only candidates who meet the minimum requirements will proceed in the selection process. #li-remote#li-vp1...
Job description bring your passion and energy to our growing team. we're hiring! travel agent (hybrid/remote) full time or part time, location as a travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? -- read on! as a travel agent, you will search and confirm travel reservations for the customer strong understanding of a client travel policy and can consistently provide consultation to the customer fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) provide the client with the required industry information, such as low fares, exchange costs, and penalties seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported about you you have travel agent experience relevant skills in gds sabre strong verbal and written communication skills in english solid working knowledge of the travel industry, policies, procedures, and processes about us we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities**: - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at**: - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up tech...
Job family: ui/ux sabre corporation is a leading technology provider to the global travel and tourism industry. headquartered in southlake, texas, usa, sabre operates offices in approximately 60 countries around the world. at sabre, we make travel happen. positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. today, sabre is creating a new marketplace for personalized travel. it is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. join our journey! contributor user experience designer the sabre ux design team creates compelling, consistent, and highly usable experiences for the travel industry. we approach our projects with high standards and best practices to deliver consumer-grade user experiences. this position offers a broad range of design challenges sure to stretch your creativity and hone your professionals, working with developers and product managers to create innovative products across our portfolio. what you’ll do: - collaborate with other ux team members, product managers and development teams to define user goals and requirements for your product. - conduct or analyze research to understand the product, the user, business need and market opportunities with your project. - create design concepts that achieve stated user goals and business objectives. - learn, integrate and leverage our enterprise design library, aligning your project work with sabre’s design standards fo...
Sabre is a technology company that powers the global travel industry. by leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. simply put, we connect people with moments that matter. - job description - nuvola, a sabre´s company is looking for a reservation agent within our hospitality unit that takes inbound calls for a dedicated hotel or multiple properties. this role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. we strive to provide the guest with the best experience from the first phone call. - what does a customer service reservation agent do?- assist our guest and travel agents with their vacation needs via inbound calls - provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels - answer inquiries pertaining to the resorts’ amenities, services, and policies - aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc. - job requirements - 1+ years of customer service experience - advanced english speakers - fluent internet connection - passion to prov...
Job family: technology consulting sabre corporation is a leading technology provider to the global travel and tourism industry. headquartered in southlake, texas, usa, sabre operates offices in approximately 60 countries around the world. at sabre, we make travel happen. positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. today, sabre is creating a new marketplace for personalized travel. it is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. join our journey! under general direction, the product and technology consultant will be required to consult with accounts in their territory or region on a structured basis regarding sabre products and technologies. in this role he/she will also be required to employ sales techniques, deliver product specifications or performance, as well as participate in the testing, training and implementation of these products and recommendations in the various engagements with their customers. additionally, if necessary, there will be able to provide responses to rfp's requested by your customers in the process of contract renewals. the product and technology consultant will manage projects and oversee them to ensure successful implementation, balancing and managing resources in various projects to ensure that the needs of their customers are met, as well as provide feasibility of the requirements required by the client and meet the needs of hardware, third party tools, con...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **funciones del cargo**: empresa del sector turismo se encuentra en la búsqueda de asesor/a turístico/a con 1 año de experiência en el sector turismo o agencias de viaje. en este rol, te encargarás de atender a los clientes, ayudándoles a planificar viajes personalizados y ofreciendo un servicio de calidad que deje una impresión duradera. **formación académica**: bachiller o técnica en gestión turística y hotelera / no es indispensable (graduado/a o estudio en curso) **requerimientos para el cargo**: conocimientos en algún sistema de reserva (sabre, amadeus, kiu, galileo) **funciones**: - atención al cliente - venta de productos turístico - ofrecer un servicio postventa para garantizar la fidelización de los clientes **competencias laborales**: comunicación, orientación al servicio, manejo de conflictos, trabajo en equipo. **salario**: a convenir **tipo de contrato**: indefinido **horario**: lunes a viernes de 8:00 a. m. a 6:00 p. m., sábados de 8:00 a. m. a 1:00 p. m, los horarios pueden variar. **lugar de trabajo**: medellín **requisitos**: bachiller o técnica en gestión turística y hotelera 1 año de experiência en el sector turismo / age...
Job family: telesales (inbound only) sabre corporation is a leading technology provider to the global travel and tourism industry. headquartered in southlake, texas, usa, sabre operates offices in approximately 60 countries around the world. at sabre, we make travel happen. positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. today, sabre is creating a new marketplace for personalized travel. it is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. join our journey! a reservation agent within our hospitality unit takes inbound calls for a dedicated hotel or multiple properties. this role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. we strive to provide the guest with the best experience from the first phone call. what does a customer service reservation agent do? - assist our guest and travel agents with their vacation needs via inbound calls - provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels - answer inquiries pertaining to the resorts? amenities, services, and policies - aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc. **requirements**: - 1+ years of related experience preferred - fluent english speakers - hs diploma/ged or equivalent required - passion to provide a great...
**bring your passion and energy to our growing team. we're hiring!** **travel agent (hybrid/remote)** - full time or part time, location_ as a travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? - read on! **as a travel agent, you will** - search and confirm travel reservations for the customer - strong understanding of a client travel policy and can consistently provide consultation to the customer - fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) - provide the client with the required industry information, such as low fares, exchange costs, and penalties - seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement - maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported **about you** - you have travel agent experience - relevant skills in gds sabre - strong verbal and written communication skills in english - solid working knowledge of the travel industry, policies, procedures, and processes **about us** we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people wor...
Job family: sales sabre corporation is a leading technology provider to the global travel and tourism industry. headquartered in southlake, texas, usa, sabre operates offices in approximately 60 countries around the world. at sabre, we make travel happen. positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. today, sabre is creating a new marketplace for personalized travel. it is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. join our journey! we're seeking an enthusiastic principal account director to manage the commercial and operational relationships of accounts located in colombia, mexico and central america. the position requires a customer-centric thought process as well as advanced sales and account management skills, with the ability to work closely with others at all levels both internally and externally in a highly professional and client service-oriented manner. the account director serves as the primary business contact between the clients and sabre and its role is to support existing and new customers to ensure customer satisfaction, retention, and growth. the account director will interact with key client stakeholders at all levels, and be able to strike a balance between client expectations and sabre strategic objectives. the account director owns all activities around the assigned accounts and is expected to be well versed in all commercial terms, maintenance and support needs, project ...
Será la persona encargada de proporcionar asesorías profesionales a los clientes actuales y potenciales en la planeación de sus viajes, elaborando itinerarios a la medida para turismo individual o en grupos. brindando servicio al cliente, dando seguimiento a las cotizaciones realizadas y garantizando un servicio de post venta que cree una fidelización. *requisitos experiencia; mínimo 1 año en labores comerciales del sector turístico. estudio: bachiller manejo de gds (amadeus, sabre, galileo o kiu) *condiciones: salario + comisiones sin techo trabajo: presencial...
**resumen del cargo** es responsable de supervisar y coordinar la labor de los asesores de viajes, de acuerdo con las actividades que componen los procesos de la organización, con el fin de garantizar la oportuna y eficaz atención. **principales responsabilidades** - realizar la programación de capacitaciones y solicitar los recursos necesarios para las mismas - elaborar y presentar periodicamente a la división de operaciones informes sobre la planeación y resultados de las capacitaciones que se ejecuta - realizar seguimiento a las actividades que se derivan de las operaciones y de las capacitaciones - coordinar y ejecutar actividades de formación **requisitos para postularse** - experiência en el sector turismo liderando procesos de capacitación - conocimiento en gds (sabre o amadeus) - indispensable para la posición - gestión de equipos...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities**: - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at**: - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up tech...
**resumen del cargo** tramitar las solicitudes de asesoría, cotización, reserva, emisión, confirmación y modificación de requerimientos de viaje de los clientes, de acuerdo con los procedimientos y políticas establecidas por la organización. **principales responsabilidades** - garantizar la atención telefónica para el cliente interno y externo, cumpliendo con las condiciones y parámetros de calidad del servicio y haciendo uso de los protocolos establecidos en la recepción y atención de llamadas. - verificar e informar al cliente los datos relacionados con sus itinerarios y las novedades que se presentan en el día a día de la operación, a través de la herramienta telefónica que disponga la compañía. - brindar soporte a las solicitudes generadas por los clientes a través de la herramienta telefónica que disponga la compañía con el fin de garantizar la pronta respuesta y solución efectiva al requerimiento. - tramitar y realizar el seguimiento a cotizaciones, reservas hoteleras/traslados, confirmaciones y modificaciones solicitadas por el cliente, recibidas a través de cualquiera de los medios de solicitud establecidos. - suministrar de forma completa toda la información requerida sobre los servicios adquiridos por el cliente (reglamentación tarifaria, condiciones y restricciones del servicio, entre otros) garantizando la transparencia en la prestación del servicio. - dar gestión oportuna a eventualidades y/o inconsistencias que afecten el desarrollo normal de la prestación del servicio. **requisitos para postularse** - experiência en la industria y manejo de gds (...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **funciones del cargo**: empresa del sector turismo se encuentra en la búsqueda de asesor/a turístico/a con 1 año de experiência en el sector turismo o agencias de viaje. en este rol, te encargarás de atender a los clientes, ayudándoles a planificar viajes personalizados y ofreciendo un servicio de calidad que deje una impresión duradera. **formación académica**: bachiller o técnica en gestión turística y hotelera / no es indispensable (graduado/a o estudio en curso) **requerimientos para el cargo**: conocimientos en algún sistema de reserva (sabre, amadeus, kiu, galileo) **funciones**: - atención al cliente - venta de productos turístico - ofrecer un servicio postventa para garantizar la fidelización de los clientes **competencias laborales**: comunicación, orientación al servicio, manejo de conflictos, trabajo en equipo. **salario**: a convenir **tipo de contrato**: indefinido **horario**: lunes a viernes de 8:00 a. m. a 6:00 p. m., sábados de 8:00 a. m. a 1:00 p. m, los horarios pueden variar. **lugar de trabajo**: medellín **requisitos**: bachiller o técnica en gestión turística y hotelera 1 año de experiência en el sector turismo / agencias de...
**bring your passion and energy to our growing team. we're hiring!** **travel agent (hybrid/remote)** - full time or part time, location_ as a travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? - read on! **as a travel agent, you will** - search and confirm travel reservations for the customer - strong understanding of a client travel policy and can consistently provide consultation to the customer - fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) - provide the client with the required industry information, such as low fares, exchange costs, and penalties - seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement - maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported **about you** - you have travel agent experience - relevant skills in gds sabre - strong verbal and written communication skills in english - solid working knowledge of the travel industry, policies, procedures, and processes **about us** we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people wor...
**sobre nosotros**: en bcd meetings & events (bcd m&e;), ofrecemos más que servicios de planificación de reuniones y eventos: creamos conexiones que inspiran, motivan y cambian el comportamiento de nuestros clientes. como la agencia de reuniones y eventos más confiable e innovadora del mundo, bcd m&e; cultiva una cultura de personas, pasión y propósito para impulsar el negocio hacia adelante. con sede en chicago y ubicaciones en más de 50 países en todo el mundo, el equipo de bcd m&e;, compuesto por más de 1,800 personas, está comprometido con la sostenibilidad y con impulsar el éxito de nuestros clientes, nuestro negocio y nosotros mismos. nuestros valores están en el corazón de todo lo que hacemos, y buscamos personas que quieran ser parte de algo especial, que puedan estar a la altura de nuestros estándares y que les encante aportar su perspectiva única. si bien no podemos garantizar que todos los días serán los mejores (¿quién puede?), sí podemos prometer una comunidad de personas que realmente se preocupan y lideran con empatía, un lugar de trabajo flexible con beneficios increíbles y un trabajo desafiante que significa algo. en bcd meeting & events la orientación a dar un servicio de excelencia, y la correcta implementación de procesos es uno de nuestros pilares estratégicos. nuestro enfoque flexible garantiza que nuestros clientes reciban soluciones creativas para reuniones y eventos, y experiências únicas, que impulsarán su negocio y atraerán a su audiencia. por esto estamos buscando incorporar un meeting planner para que se sume a nuestro equipo de trabajo...
Sabre is a technology company that powers the global travel industry. by leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. simply put, we connect people with moments that matter. **required skills**: - a minimum of 2 years of software development experience in dart/flutter for mobile development and python for web development. - advanced english level both verbal and written - experience in mysql and non-relational dbs - experience implementing coding best practices and design patterns li-remote#li-vp1...
Agencia de viajes con mas de 30 años de experiência, busca para su equipo de trabajo: **asesor corporativo** - formación: tecnólogo(a) o profesional en áreas administrativas, comerciales, hotelería o afines. - experiência: mínimo 2 años de experiência en áreas comerciales o atención al cliente. deseable experiência en agencias de viajes y/o atención a clientes corporativos. - software requerido: amadeus (reservas), sabre (disponibilidad aerea) - salario: $2.500.000 + prestaciones + comisiones 15% - horario: lun - vie 8:30 am a 5:30 pm y sab de 9am a 1 pm - contrato: indefinido-directo por empresa (prueba 3 meses) - ingles intermedio - lugar: bogota - modalidad:presencial tipo de puesto: tiempo completo fecha límite para postularse: 30/07/2025 fecha de inicio prevista: 01/08/2025...
Description under direct supervision, responsible for responding to routine customer inquiries regarding products. analyzes problems using diagnostic tools to identify problem areas and recommend corrective action. recommends solutions to customer application questions. maintains log of problems so that recurring problems can be reported to product development. follows-up and escalates unresolved problems to ensure resolution is accomplished and tracks calls to identify trends and provide feedback to internal departments and to customers. role and responsibilities provide support to customer applications questions and analyzes potential issues using diagnostic tools and recommending corrective actions develop and maintain positive customer relations by delivering outstanding customer service coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. qualifications and education requirements experience in providing customer support advanced english communication (oral and written) strong customer service focus and problem-solving ability required good computer software skills and internet capabilities ability to work independently as well as in a team flexibility in working hours. ability to work different shifts in a 24/7 environment which may include weekends (periodical shift biddings) we will give careful consideration to your application and review your details against the position criteria. you will receive separate notification as we progress your application. please note that only candi...
Sobre nosotros: en bcd meetings & events (bcd m&e), ofrecemos más que servicios de planificación de reuniones y eventos: creamos conexiones que inspiran, motivan y cambian el comportamiento de nuestros clientes. como la agencia de reuniones y eventos...
Líder de gestión 7/24 resumen del cargo coordinar y supervisar la labor de los asesores de viajes, asegurando que se cumplan las actividades y procesos de la organización. principales responsabilidades asegurar el cumplimiento de los requisitos de ca...
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