About ellucian ellucian is a global leader in education technology, partnering with over 2,900 customers across 50 countries and serving more than 20 million students. our ai-powered platform, built on extensive higher education data, enhances effici...
Appgate bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the customer success mngr co role at appgate appgate bogota, d. c. capital district, colombia 2 days ago be among the first 25 applicants join to...
Explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **job summary** this position impacts the organization by assembly inspection to include dimensional/positional accuracy. **responsibilities**: - inspects and reports on manufacturing quality. - inspects incoming materials, packaging and labeling components, work-in-process and final products using basic inspection gauging. - initiates rejection reports for non-conforming materials. - ensures proper completion of required documentation in accordance with departmental, gmp, and iso requirements. - performs activities in quality control department such as incoming, cqa and final product inspections. - drives process changes, reports on quality metrics and ensures proactive measures are taken to achieve quality goals. - documents quality issues and performance measures for management review. - documents corrective actions and tracks subsequent follow-up activities. - prepares and presents quality status and performance improvements. - initiates rejection reports for non-conforming materials. - identifies and champions resolution of quality issues. **qualifications**: - high school diploma, ged or equivalent - demons...
**servicenow developer - work from home**: choosing capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world. **responsibilities** - create and manage user interfaces using uibuilder, ensuring high proficiency and adherence to best practices. - maintain and optimize our customer service instances (3 csm) with proficient knowledge. - utilize your conversant knowledge in hrsd to enhance hr services and processes. - design and develop servicenow portals using angular, html, and css. - work with servicenow apis, including rest, soap, and mid server apis, to streamline integration and functionality. - configure automated processes such as workflows (including flow designer), business rules, and scheduled jobs to improve efficiency. - utilize performance analytics to create and manage reports and dashboards that provide insights into system performance and business metrics. **required skills** - proven experience in servicenow development with a strong emphasis on uibuilder and customer service modules. - proficiency in javascript and integration methods such as rest and soap. - experience with servicenow apis, including rest, soap, and mid server apis. - familiarity with portal development using angular, html, and css. - ability t...
**what were looking for manager, it service center (only latin america)** we're looking for a seasoned **manager, it service center** with 3 years of work experience **for 3 month project.** the it service center manager oversees daily technical support operations, addressing issues related to hardware, software, networks, and security. this role includes managing desktop support, virtual workstations, and ensuring the smooth operation of it services. **responsabilities**: - oversee service requests, incidents, and problem resolution. - manage escalated issues and act as the primary escalation point. - develop and refine escalation processes for phone/ticket systems. - ensure positive end-user experiences and effective execution of system functions. - identify root causes of issues and communicate solutions effectively. - provide data and kpi reporting to relevant departments and drive continuous improvements. - manage the service ticket queue and participate in escalated calls. - lead and mentor support staff, conducting performance reviews and overseeing scheduling. - ensure adherence to service-level agreements (slas) and maintain high-quality customer support. - support process improvement initiatives and manage vendor interactions for it services. **experience and knowledge** - bachelor's degree in computer science or related field (or equivalent work experience). - 3+ years of experience in it service center/help desk operations. - supervisory or team lead experience preferred. - expertise in microsoft environments and strong customer service sk...
David kennedy recruitment is working with a leading tech company who is looking to recruit a spanish speaking community manager to join their team in colombia. - position: community manager - location: colombia (remote) - employment type: full-time - work model: remote - benefits: base salary duties and responsibilities - increase brand visibility across social media platforms in collaboration with the content team and ensure proper brand representation by media partners. - monitor and analyze community engagement, campaign performance, and overall growth metrics. - respond to community questions, manage discussions, and promote a positive, inclusive, and welcoming environment. - develop strategies for social media platforms such as instagram, linkedin, youtube, and other messaging platforms. - manage and coordinate social media calendars for different teams. - identify trending topics, relevant discussions, and opportunities to engage with communities that align with the brand. - work closely with the growth, product, and analytics teams to align community objectives and integrate on-platform and off-platform campaigns. requirements: - native/fluent in spanish (c1) and proficient in english (b1), with strong verbal and written communication skills. - proven experience in social media marketing, community management, or similar roles, essential to be from a casino/igaming background - familiarity with social media analytics tools and the ability to translate data into actionable strategies. - strong content creation skills with experience customizing messages for ...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: human resources job sub function: talent acquisition job category: professional all job posting locations: bogotá, distrito capital, colombia job description: join our team as a senior talent acquisition specialist in bogotá, colombia! are you ready to make an impact to improve the health and well-being of people around the world? do you have a passion for technology and a flair for languages? if so, we have an exciting opportunity for you! about the role this is your chance to join our dynamic latin america talent acquisition team! as a senior talent acquisition specialist, you will play a crucial role in recruiting top talent for our commercial operations and the support areas while serving as the primary point of contact for senior business leaders in our bogotá, colombia office. key responsibilities · strategic talent advisor: forge strong partnerships with hiring managers, providing insights and recommendations using your deep technical knowledge, market expertise, and robust network. · business alignment: understand the s...
**about the role** at uber, we're reimagining the way the world moves-and that means building an operational engine that's efficient, data-driven, and people-focused. we are looking for an **earner & marketplace operations coordinator** to join our delivery team in the **andean & caribbean region** of latam, one of the most dynamic and fast-growing areas in the business. in this role, you'll drive key operational improvements to ensure marketplace health and balance. you'll partner closely with cross-functional teams to ensure earners (couriers), eaters, and merchants enjoy a seamless, reliable experience-while helping our business grow sustainably across **ecuador, the dominican republic, and puerto rico**. **what you'll do** - **analyze marketplace data**: monitor key metrics, identify operational gaps, and provide insights to support real-time decision-making. - **improve and scale processes**: collaborate across ops, regional, and product teams to design and enhance systems that drive performance, economic efficiency, and customer satisfaction. - **drive business growth**: lead and support strategic initiatives that unlock long-term impact in your markets. you'll contribute to the development and implementation of projects that improve the delivery experience. - **collaborate cross-functionally**: work with teams across the business to identify opportunities, test ideas, and drive continuous improvement. **what you'll need** - professional proficiency in both **spanish and english**: - **2+ years of experience** in business consulting, investment banking,...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. team overview: from day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth. being part of the passenger operations team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all ssl (spanish speaking latinamerica) countries, having as a main leverage product features and our internal communication channels (sms, mail, push, among others). role responsibilities: - insightful operation: build deep insights and understanding of our passenger's experience and their opportunities, taking ...
**company** sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. our payment platform increases purchasing power for consumers by offering interest-free installment plans. this increase in purchasing power for consumers leads to increased sales for the hundreds of merchants that currently work with sezzle. **what makes working at sezzle awesome?** at sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. we believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission. our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. **position** sezzle is currently seeking a finance data analyst to enhance business outcomes through analytics. in collaboration with business team leaders, you'll contribute to the formulation of monitoring metrics and performance objectives. your responsibilities will include writing sql queries, generating charts, and developing dashboards. while your primary work will be with the finance team, there may be instances where you support initiatives across...
⭐️**rpo sales representative** we exist to help companies fulfill their purpose and create a meaningful positive impact. **sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. as we move forward, we continue to stress the importance of growing and improving ourselves to help more customers build great software. a **rpo sales representative **supports the talent team with clerical duties. **responsibilities for this position include, but are not limited to**: - ensure an ongoing commitment to industry-leading quality, reliability, and security standards - strive for continuous improvement - compliance with sales metrics and reporting of results - troubleshoot and identify issues as fast as possible and causes of performance problems using a variety of internal tools - this role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required **qualifications** - previous experience with sales (wisheable it services sales) - fluency in english (c1- advanced) - exceptional written and verbal communication skills - time management skills and ability to prioritize - technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology - availability to work **remotely mon - fri (9 am / 6 pm )** tipo de puesto: tiempo completo...
**company description** - ** competitive salary.**: - ** contrato a termino indefinido.** - 100% remote work - ** salud prepagada.**: - professional growth **job description** mobile game tester - manual (2+ year exp)** join our passionate team and help us create the next generation of mobile games! we are a colombian game development company that is dedicated to creating innovative and engaging mobile games. we offer a dynamic and supportive work environment where you can grow your skills and make a real impact on the gaming industry. **what we offer**: - 100% remote work: enjoy the flexibility of working from anywhere in colombia. - professional growth: we are committed to helping you develop your skills and advance your career. - contrato a termino indefinido: we offer a permanent contract with long-term opportunities. - medicina prepagada: we provide comprehensive prepaid medical insurance for you. - collaborative and creative environment: work with a team of talented and passionate game developers. **responsibilities**: - deliver high-quality testing to ensure our mobile games are bug-free and stable. - develop and execute comprehensive test plans based on detailed game specifications. - communicate effectively with team members to identify and resolve issues promptly. - collaborate with both development and qa teams to improve testing methodologies and processes. **qualifications** requirements**: - excellent english communication skills (written and verbal). - at least 2 year of experience in manual testing. **experience with**: -...
1-python 3 2-ms sql server (ms sql server management: sql queries, stored procedures, views, scheduler and etc) 3-mysql you will be responsible for our data warehouse and will support business intelligence (bi) activities. vedal media brings people together. with tens of millions of users and a presence in every country on earth, our dating websites and apps are expansive and rapidly growing. we are looking for a talented data analyst / scientist 'numbers wizard' to join our growing team. - do you want to be part of growing online brands to 8-9 figures over the next 5 years with a possible ipo? - do you love digging into data & numbers and converting them into growth strategies? - do you love supporting (or managing) saas companies growth? - do you want to help 1 billion people find happiness, love, wealth & awareness? (not many ppl get to make a real difference in this world) - do you have min. 5 yrs of experience as a data analyst / scientist of online businesses? your main tasks will include supporting our marketing team with analysis of ongoing marketing campaigns (excel, dashboards etc) and monitor business critical kpi's (revenue, costs, churn, conversion rates etc) and report to team and management. to succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. **data analyst responsibilities**: - support our marketing team with analysis of ongoing marketing campaigns (excel, dashboards etc) - understand how to make data visually appealing and simple to both navigate and...
Our purpose - mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. we support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ title and summary risk management sr. analyst overview: enter to internal corporate functions, finance, human resources, law franchise and integrity. the value we bring to our customers includes driving operational efficiencies, enhancing customer experience, and improving business results. to successfully accomplish these results, it’s imperative to effectively monitor and identify risks and establish robust risk management (rm) plans to ensure high quality and performance. the gbsc risk management sr. analyst position is within our shared services organization and reports to the gbsc risk manager. this position will provide support in further establishing and evolving an operational risk management program within the gbsc. the role is responsible for supporting implementation and monitoring of operational risk across our shared services functions to identify, assess and mitigate risks that arises from inadequate or failed processes, people, systems or external events, while maintaining a balance between risk mitigation and efficiency. **responsibilities**...
Our purpose - mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. we support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ title and summary senior analyst, financial planning & analysis overview: global supply chain (gsc) encompasses sourcing, third party risk mgmt., travel & meeting services, and real estate. this role will support all of the above except real estate. the gsc finance team provides financial planning & analysis (fp&a;) expertise to the organization by budgeting & forecasting, compiling and analyzing metrics, identifying trends and problems, communicating information to relevant groups and recommending actions to improve financial performance. it works with the business directly to drive planning efforts, identify business drivers, and develop the bottom-up budget and forecast. it also helps business in standard, ad-hoc reporting, and key performance indicators (kpis) each period for the business and finance management and also helping to provide decision support to business teams as needed. role: - manage the financial close process through the analysis of variances against budget, forecasts, and prior year actuals. - review and provide thoughtful business-...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. digital marketing analyst at bairesdev we are looking for a digital marketing analyst with proven experience to develop and implement different digital marketing strategies using data-oriented approaches, to join our marketing & communication team and help spearhead our growth. what you’ll do: - implement and optimize programmatic campaigns. - increase the number of high-quality leads. - analyze digital data to draw key recommendations around website and campaigns optimization. - plan and execute multiple a/b tests. - monitor key online marketing metrics to track the achievement of our goals. - create and maintain custom reports using advanced excel and google sheets techniques. - ensure that the brand message is consistent. here’s what we are looking for: - 4+ years of experience with digital marketing (b2b experience is preferred). - analytical mindset and data-oriented approach to solving problems and finding new solutions. - experience with ab testing. - experience executing paid social media and search campaigns. (desirable) - advanced knowledge of excel and google sheets. - outstanding attention to detail. - advanced english level. how we do make your work (and y...
Italic is creating a world of luxury without labels. we believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliver luxury goods with equivalent or better quality directly to consumers. our customers come to rely on italic for our quality, timeless design, and radical value. **responsibilities**: - media buying (paid social + search)_ - build and manage paid media campaigns across multiple platforms, including meta, tiktok, google ads, bing ads, and others. - conduct keyword research and analysis to identify relevant search terms and optimize campaign performance for paid search. - develop comprehensive ad briefs outlining campaign objectives, target audience, messaging strategy, and creative requirements for various digital channels. - monitor budgets, pacing, and performance metrics to ensure campaigns are meeting goals and making data-driven optimizations across multiple channels. - stay up to date with the latest paid social media trends, technologies, and best practices to drive innovation and performance - data analysis and reporting_ - analyze campaign data and metrics to identify trends, opportunities, and areas for optimization. - develop and present regular reports on campaign performance to the marketing team and senior leadership. - collaborate with cross-functional teams to ensure effective communication and coordination. - testing and experimentation_ - develop and execute a/b and ...
As the director of customer operations you will formulate and oversee the strategy, planning and execution of the organization’s overall customer operations across the entire customer journey. you will lead an international support contact center and an account management team that is spread across multiple jurisdictions and time zones and connects with customers 24/7. to succeed in this role, you will have to be deeply involved in ensuring that the department functions seamlessly with a strong focus on operational excellence and customer satisfaction. an additional critical success factor will be your ability to collaborate with the sales, marketing and product functions to ensure that the customer journey is truly delightful across all touchpoints. important: the global nature of this role requires that you be flexible with your schedule in order to cover staff interaction across multiple time zones. in addition, since this role is responsible for 24/7 support and incident response, interventions during weekends and non-working hours will be required from time to time. being in colombia, you will need to start your day early, so that you can use this time to collaborate internally with other functions of the business that work around european time zones. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touchpoints in the customer journey - drive global initiatives to improve customer support, activation, onboarding, expansion and retention. - ensure that the customer team works in collaboration with al...
At jabil we strive to make anything possible and everything better. with over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. we combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. we are driven by a common purpose to make a positive impact for each other, our communities, and the environment. job summary manage and lead the direct fulfillment (df) manufacturing department focused on continuous improvement. essential duties and responsibilities leadership and management responsibilities recruitment and retention: - identify people requirements that meet the needs of the workcell and the customer/product - recruit, interview and hire line managers. - coach line managers in the interviewing/hiring process. - monitor team member turnover; identify key factors that can be improved; make improvements. - identify key factors in team member turnover that can be improved and make improvements. employee and team development: - identify individual and team strengths and development needs on an ongoing basis. - create, implement and/or validate training curriculum in area of responsibility. - ensure team members receive the proper training and tools (erp accesses etc.) to perform their job duties and monitor their progress. - coach and mentor l...
**job function**: finance **job sub function**: ap/ar **job category**: professional **all job posting locations**: bogotá, distrito capital, colombia **position description**: the invoice to cash junior analyst for reports, controls and reserves team is responsible for all activities related to itc reports, controls and reserves aligned with the policies and procedures in jnj at regional and multisector scope. this position must support the internal customers for strategic decisions and analysis from an operational perspective. **main activities**: - perform analysis and calculation of reserves by quarters and estimation exercises aligned with the jnj policies and procedures. - perform internal controls for collections, disputes and credit processes to guarantee operational excellence inside i2c areas, using internal dashboard (genesis - key control metrics - credit radar). - provide time and quality reporting support to the i2c function of the monthly actuals i.e: ar, past due, dso, disputes, reserves and other i2c kpis, while making sure the information is consistent and aligned with the different platforms (bravo - sap - genesis). - provide early warnings on reserves results and latest estimates to different stakeholders to drive actions in advance and help to mitigate risks or capture opportunities - reserves and reports: support on driving standardization and process improvement at regional and multisector level - process review and special projects: support analyses of different initiatives and itc projects, driving improvements and creating new wa...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. main activities: - develop and execute test plans and test cases. - estimate test efforts, analyze and communicate test results and participate in day to day qa activities. - work with development, qa and product management to design and implement test and validation strategies. - execute and manage test cases and results; report on test and defect metrics. what are we looking for: - 5+ years of experience in automated testing. - good skills with c, c ++, java and python. - deep knowledge of unix and linux environments. - advanced english level. how we do make your work (and your life) easier: - 100% remote work. - hardware setup for you to work from home. - flexible hours - make your schedule. - paid parental leave, vacation & holidays. - diverse and multicultural work environment. - an innovative environment with the structure and resources of a leading multinational. - excellent compensation — well above the market average. - here you can grow at the speed of your learning curve. our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. to continue being the leading software development company in latin america, we want...
**about us**: we are a group of b2b industrial technology companies committed to driving business growth through strategic outbound sales and marketing initiatives. we are seeking an experienced and visionary outbound lead manager to lead our lead generation efforts, ensuring alignment with broader sales and marketing goals. as an outbound lead manager, you will oversee and optimize our outbound lead generation strategy. you will lead a team of specialists, implement best practices, and work closely with the sales and marketing departments to ensure a steady flow of high-quality leads. your role will be pivotal in shaping the success of our b2b outreach campaigns. **key responsibilities**: - develop and oversee outbound lead generation strategies to meet business objectives. - manage and mentor a team of outbound lead specialists, ensuring their success. - identify and prioritize target industries, companies, and decision-makers. - collaborate with marketing and sales teams to align outbound efforts with overall goals. - monitor and analyze lead generation performance metrics, making data-driven optimizations. - design and implement efficient workflows, scripts, and outreach materials. - research and adopt new tools and technologies to enhance outbound processes. - present reports and insights to senior leadership on lead generation performance. - stay updated on market trends and competitor strategies. **qualifications**: - proven experience in outbound lead generation, with a track record of success in a leadership role. - strong understanding of b2b s...
**your impact**:as a human resource business partner manager you will act as an internal change consultant and hr partner for our colombia geography in developing and implementing hr and talent acquisition strategies and initiatives aligned with the overall business strategy covering all aspects of employee life cycle. support the continuous improvement of the hr function like performance management, compensation planning, people issues etc. through the development and implementation of hr programs across the business lines within colombia. if you are someone, who is impact driven and question the status-quo and figuring newer and better ways of doing things, we are looking for you to join us and lead to our collective success as we take your career aspirations seriously. **so, what does a day in the life of a human resource business partner manager look like?** - derive the hr implications from the business strategy and review current-state versus desired-state of hr practices for the geo - brainstorm with the team and create an hr strategic plan for the geo, covering multiple aspects of people management (employee life cycle, employee advocacy, engagement, people practices, talent supply chain, geo/lob-specific internal communication) - create internal roles and structure, establish hr processes and deploy appropriate hr staff (hr business partners, hr specialists etc.) - operate as first point of contact for the geo/lob leadership on all people aspects - collaborate with business / functional leaders and understand the operational plans of various business units ...
**talent acquisition team lead for senior positions** **location: medellin, colombia (100% on site).** **schedule: monday - friday 7:00 a.m. to 5:00 p.m.** **contract type: indefinite term** **who are we?** at ttg talent solutions, we're pioneers in closing the gap between talent and opportunity. we're not just recruiters - we're matchmakers. we've built a dynamic, industry-leading recruitment organization that thrives on innovation and strategic partnerships. if you're driven by commission-based success and closing deals, then read on - this is your chance to shape the future of human resources and talent acquisition. **description**: **responsibilities**: - lead the senior-level recruitment team, overseeing talent identification and attraction for leadership and executive roles. - develop and implement strategic recruitment strategies aligned with organizational goals. - provide guidance and mentorship to team members, fostering their professional growth and development. - collaborate with stakeholders to understand workforce needs and align recruitment efforts accordingly. - ensure compliance with recruitment policies, procedures, and legal requirements. - analyze recruitment metrics and performance data to optimize strategies and achieve recruitment targets. - maintain a robust pipeline of potential closures and exceed monthly targets. - embrace a commission-driven mindset that fuels your ambition. **required skills/abilities**: - bilingual english and spanish - excellent verbal and written communication skills. - excellent interpersonal, negot...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
**requisition id**: 212130 we are committed to investing in our employees and helping you continue your career at scotiatech. **_ purpose_** contributes to the overall success of the risk reporting & analytics for global hr technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_ accountabilities _**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - follow the cyber risk management process that adheres to established scotia standards with regular and effective management reporting both within ghrt and our hr business partners as defined by the manager. - continually acquire and enhance knowledge of the division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, back office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines. - collaborate with ghrt support teams and external technical teams as required to remediate ghrt’s vulnerabilities and outstanding threat risk assessment items (tras). - collaborate with ghrt support teams to follow up on the incident playbook documents (ipb). - proactively works to mitigate risks in the ghrt team. - implement and maintain ri...
**trainer - must be bilingual, english b2+ or above** **onsite in sabaneta, next to the metro station** about us: blackstone medical services is a leading company in the health sector with a strong presence in the u.s. market for over 10 years. we specialize in the diagnosis of sleep apnea and provide high-quality medical services to improve the lives of our patients. our company culture emphasizes camaraderie and seeks to foster the well-being of our employees through rewarding growth opportunities. **responsibilities**: - develop and implement training programs to support the professional development of employees, including new hires and existing staff. - deliver engaging and interactive training sessions both in-person and virtually, utilizing a variety of instructional techniques and multimedia resources. - conduct needs assessments to identify training gaps and opportunities for skill enhancement. - monitor and evaluate training effectiveness through feedback mechanisms, performance metrics, and participant assessments. - provide ongoing coaching and support to employees to reinforce learning and promote continuous improvement. - stay current with industry trends, best practices, and regulatory requirements related to sleep apnea diagnosis and treatment. **requirements**: - bachelor’s degree in education, human resources, business administration, or related field. - minimum of 6 months to 1 year of experience in training and development, preferably in the healthcare or medical device industry. - excellent communication and interpersonal skills, with...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
We are seeking a results-driven digital demand generation manager to fuel and execute performance-driven campaigns for north america and global markets. this role will be embedded in our na marketing team and will focus on managing paid media channel...
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