We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rew...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vita...
This is a full-time role as a media buyer. the media buyer will primarily be responsible for campaign building and execution within meta ads manager, google ads, and tiktok ads manager. they will also be expected to utilize analytical skills to optimize media campaigns and to directly communicate with clients when issues arise. this role involves collaborating with internal teams to ensure successful campaign execution. job description: the paid social media buyer will support the media buying process with daily campaign builds and set-ups across various social media platforms. they will support the following tasks: campaign set-up: build campaigns in the following platforms: meta (facebook/instagram), youtube (google ads manager), tiktok, and spotify. input and manage campaign settings, including naming conventions, targeting, budgets, schedules, optimization objectives, etc. implement ad creatives ensuring all ad assets meet platform requirements and best practices. campaign management: monitor live campaigns to ensure they are running smoothly. troubleshoot any issues related to ad delivery or performance. communicate with team members to clarify campaign requirements and raise issues/concerns. use project management tools to properly track all campaign statuses for team visibility. lean on the media buying team for training and questions to avoid set-up mistakes and promote success. work closely with the campaign reviewer to ensure accurate implementation of campaign details. qualifications: basic knowledge of media planning and media buying; training will be provided. ...
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. job purpose the lean manufacturing manager will be responsible for planning, designing, and facilitating dana operating system (dos) / lean projects resulting in improvements in safety, quality, productivity, cost and morale. job duties and responsibilities implement/drive and manage continuous improvement and dos strategies to dana corporate guidelines. lead cross-functional teams in the application of six sigma tools and lean methodologies. report results and issues to various audiences from key executives to the process team. drive systems thinking and process orientation throughout the manufacturing organization. identify areas for improvement, complete reports and record continuous improvement efforts using appropriate tools. drive the dos strategy and roadmap for the columbia facility demonstrate understanding, enthusiasm and passion for what dos can accomplish in dana and visibly promote this at all levels in the group facilitate the identification, selection, prioritization and assignment of projects with an emphasis...
**dreaming big is in our dna. brewing the world’s most loved beers and creating meaningful experiences is what inspires us. we are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. we are looking for talent that shares these values, that is ambitious, bold & resilient. we want talent that is looking for fast career growth, cross-functional experiences, global exposure and robust training & development.** **_requisitos: - ** profesional con experiência entre 5 a 8 años. **_Área de experiência: - ** habilidades de liderazgo, trabajo en equipo y orientación a objetivos, habilidades en ux research/ ui /service design y content design, destrezas en metodologias ágiles como design thinking/ ux lean y scrum/ manejo de figma y adobe **_lugar de trabajo - ** bogotá, colombia **_horario - ** lunes a viernes...
Manufacturing materials planning & control senior professional page is loaded manufacturing materials planning & control senior professional apply locations bogota, cundinamarca, colombia time type full time posted on posted 6 days ago job requisition id r0098558 location: bogota, cundinamarca, colombia job id: r0098558 date posted: 2025-07-02 company name: hitachi energy colombia ltda profession (job category): customer service & contact center operations job schedule: full time remote: no job description: la oportunidad garantizar la correcta gestión de datos maestros y la planeación eficiente de materiales para la unidad de negocio, asegurando la disponibilidad de inventarios, optimizando el uso de stock y apoyando la continuidad operativa mediante el análisis y la ejecución de procesos de planeación (mrp), necesidades de compra y seguimiento a la producción. como vas a generar impacto - creación, extensión y configuración de materiales: gestionar y mantener actualizados los datos maestros de materiales en los sistemas de la empresa (erp), asegurando la precisión y consistencia de la información. - validación de inventario y análisis de uso de stock: monitorear y verificar los niveles de inventario, analizando patrones de consumo para identificar oportunidades de optimización y prevenir quiebres de stock. - corridas de mrp (material requirements planning): ejecutar y supervisar las corridas de mrp para planificar las necesidades de materiales, asegurando la alineación con los planes de producción. análisis y creación de necesida...
At pure barre we believe in building a studio community that empowers and inspires the lifestyle and fitness goals of our members. are you ready to raise the barre in your career and become part of our exceptional team? pure barre, the largest, most established barre fitness concept in the nation, with over 500 studios in the united states and canada. pure barre is a total body workout that utilizes the ballet barre to perform small, isometric movements, which burn fat, sculpt muscles and create long, lean physiques. pure barre has exploded in popularity in recent years, due to its extremely effective technique, friendly, high-energy atmosphere, and fun, motivating music. position: the pure barre fitness instructor will lead up to 20 participants through the pure barre experience. responsibilities: availability to teach a minimum of 5 classes per week (classes are offered early mornings, midday, evenings, weekends, and holidays) plan and prepare diligently before each class, including study of choreography and class planning prior to each class learn full choreography changes on a quarterly basis assist with keeping the study tidy lift hand weights, demonstrate full body pushups, and maintain high-energy for 50-minute class is required requirements: enthusiastic, confident and outgoing personality passion for fitness, wellness, and helping others ability and desire to build client relationships through outstanding customer service active lifestyle, already living a health-centered life dependable with a strong work ethic - natural willingness to go above and beyond confiden...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from lean solutions group talent acquisition | recruiter | headhunting | ta coordinator the client relations & concierge specialist is a dedicated resource who works exclusively with lsg’s external and internal clients. this role plays a key part in managing open requisitions for booking, travel, and transport, as well as handling any necessary logistical requests. responsibilities: the client relations & concierge specialist is an organized and goal-oriented individual who can identify solutions for each open requisition. they must quickly develop a strong command of the company’s policies, operating procedures, and personnel. this expertise will be critical for offering quick and accurate assistance with: assisting with event planning and execution, including but not limited to client appreciation events, holiday parties, and team-building activities. supporting clients from consultation through travel and visits, ensuring a seamless experience. managing all booking, travel, and transportation processes. the specialist must be capable of fulfilling every request needed for the client's arrival, coordinating with concierge service providers to secure the best options and pricing for an excellent client experience. proactively resolving any client concerns or complaints in a professional and satisfactory manner. collaborating with responsible team members to ensure all client touchpoints are completed and properly tracked. requirements: bachelor's degree in public relations, marketi...
Multinacional líder en recursos humanos. prestamos servicios de selección, outsourcing, consultoría, capacitación y temporalidad. descripción general estamos en la búsqueda de un(a) service delivery manager (sdm) en bogotá, con experiencia en la gestión y supervisión de servicios tecnológicos para clientes corporativos. este rol tiene como objetivo asegurar la entrega continua, eficiente y de calidad de los servicios acordados, manteniendo altos niveles de satisfacción del cliente y cumplimiento de acuerdos de nivel de servicio (slas). el o la sdm será el principal punto de contacto para nuestros clientes después de la implementación, gestionando la operación, resolución de incidencias, continuidad del servicio y relaciones a largo plazo. responsabilidades principales supervisar la entrega de servicios tecnológicos (soporte, infraestructura, aplicaciones u otros), asegurando el cumplimiento de slas y kpis. gestionar la relación con el cliente, actuando como su representante interno y escalando de manera oportuna cualquier incidencia o riesgo. asegurar la correcta coordinación entre los equipos técnicos, de soporte y operaciones. analizar reportes de desempeño del servicio, identificar oportunidades de mejora y liderar planes de acción. presentar informes ejecutivos al cliente sobre el estado del servicio y cumplimiento de indicadores. detectar oportunidades de mejora continua o ampliación de servicios (upselling o cross-selling). garantizar el cumplimiento de políticas, procesos itil y prácticas de gestión de servicios. coordinar la gestión del cambio, la continu...
Location: funza, bogotá, colombia work schedule: monday to friday 8:00 a.m. – 5:00 p.m.; saturday until 12:00 p.m. contract type: permanent modality: 100% on-site about the role as an operational excellence partner at maersk, you will lead continuous improvement initiatives within our warehouse operations in funza. your mission will be to drive efficiency, productivity, and cost reductions through data-driven problem-solving and lean methodologies. this is a hands-on, floor-based role with impact across all organizational levels, from frontline staff to site managers and senior leadership. maersk is rapidly growing in central america and colombia, offering strong career growth opportunities in logistics, supply chain, and operational excellence. key responsibilities identify and implement improvement opportunities in warehouse operations (inbound, outbound, inventory, picking, dispatch). lead lean/kaizen projects focused on savings, productivity, and process optimization. design and track performance kpis related to inventory accuracy, service level, picking errors, and process efficiency. coach and train warehouse staff in lean culture and continuous improvement tools. present findings and influence change across all levels using data-backed insights. drive a culture of operational excellence and standardization. requirements degree in industrial engineering, logistics, production, or related fields lean six sigma yellow or green belt (preferred) 2–5 years in logistics operations (warehousing, inventory, transportation) strong data analysis skills: advanced excel, power bi...
What does a quality manager do? think of yourself as a champion for operational excellence. a proponent of your program's achievement of performance objectives. an advocate of consistency and quality in all interactions and transactions. the tasks you tackle raise the bar for our quality operations to produce ridiculously impressive outcomes. you will monitor program metrics, provide insights and analysis, and offer recommendations. you will also help manage the implementation of improvement efforts on services and processes. additionally, you will ensure that quality is always met by leading quality audits and reporting its findings. you will propose new systems and policies for continuous improvement, too. your contributions will help ensure that our operations exceed expectations. with your work, our program metrics and service level requirements for quality are consistently met. consider yourself a consultant to stakeholders, a mentor and guide to your teams, and the owner of quality delivery for the aligned teams. **responsibilities**: - ensure delivery of quality kpis for the aligned campaigns/lobs - monitor day-to-day activities and achievements of the quality teams - provide actionable insights to clients and operations based on audit observations - drive and manage improvement initiatives based on rca or client's requests toward metrics, new processes, or people's opportunities - identify opportunities for improvement and help develop impactful and measurable action plans to address these - ensure quality dashboards are published in a timely manner ...
Proper is a quickly growing startup that values your skills, voice, and happiness. we’re a team of developers, designers, engineers, accountants, cpas, project managers, and creatives from all over the world. but we’re also surfers, hikers, sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. together, we provide the most technologically advanced property accounting services in the world - and we think that’s pretty epic. we’re proud to be creating something new that improves people’s lives while working together in a culture of collaboration, respect, communication, joy, and personal growth. read more about what we do at proper.ai we’re proud to create something new that improves people’s lives while working together in a culture of collaboration, respect, communication, joy, and personal growth. we’re seeking an accounting manager to join our team. proper is seeking an accounting manager who will lead and manage a team of 20+ individual contributors, ensuring the delivery of top-notch accounting services to property managers and real estate developers in the us. this role requires a blend of technical accounting expertise, strong leadership skills, a data-driven approach to performance management, and a commitment to quality, accuracy, and timeliness in customer service delivery. the ideal candidate will leverage lean six sigma methodologies to optimize team operations and drive continuous improvement, utilizing data analytics to monitor and enhance team performance and customer satisfaction. if that sounds like you and you’re excited by ...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections present numerous opportunities for professionals to advance their careers and achieve substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are seeking a senior backend engineer specializing in java. you will lead the design and optimization of scalable backend systems using google cloud platform (gcp), java, and spring boot, focusing on critical services like apis, databases, and microservices. collaborating with cross-functional teams, you will enhance system performance, reliability, and scalability, while staying ahead of technological advancements to improve our tech stack and security practices. position title: senior java backend engineer location: latam what you will be doing: in this pivotal role, you will lead the design and optimization of scalable, secure backend systems leveraging advanced architecture on google cloud platform (gcp). your primary responsibilities include the development and maintenance of critical services such as apis, databases, and microservices, using java and spring boot. you will play a crucial role in enhancing system performance, reliability, and scalability by implementing a robust microservices architectur...
**job description**: **are you ready to make it happen at mondelēz international?** **join our mission to lead the future of snacking. make it matter.** as an organization we are committed to developing the next generation of makers and bakers. joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. you will be encouraged to step outside your comfort zone - you may even surprise yourself! we will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. here you can lean in and speak up and bring your own flavor. **more about this role** **what you need to know about this position**:in this role you will assist the talent acquisition department to ensure all activities related to mondelez recruiting process are completed in a timely manner. **main responsibilities**: - use case management tool to follow up on hiring managers requisition requests up to completion - keep constant communication with vendors regarding background check progress and escalate cases to leadership as needed - contacts new-hire and manager with onboarding instructions, and monitors the processes for background check completion with vendors - coordinate pre-day 1 activities with hiring manager and communicate the day 1 logistics to the new hire - contacts new-hire and manager with onboarding instructions, and monitors workday for background check completion and pre-day 1 activities - processes referral bonus for mondelez employees - r...
Description as a sr. client project manager in bogotá, colombia, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry! **job summary**: ensures new and existing aci customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. primarily responsible for flawless delivery, taking care of functional/technical teams, helping them to solve some of the more complex challenges and engendering a collaborative, knowledge sharing environment. manages the development and implementation process of a company's products and services. coordinates departmental or cross-functional teams, focused on the delivering new or upgrading existing products. monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending. organizes cross-functional activities, ensuring completion of the project (i.e., product on schedule and within budget constraints. requires experience in translating customer’s business needs and requirements into specific tasks and activities. also requires the experience and know-how of strong customer relationships. **requirements**: performs a variety of duties involved with planning, organizing, measuring, monitoring, controlling and overseeing customer services projects. responsible for the final outcome/results of assigned projects or phases of a customer program (schedules, tasks, costs, contracting, invoicing, revenue recognitions. responsible for release planning, resourcing, and managing p...
Lean tech is a** fast-growing** company located in **medellín, colombia**. we currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. our corporate projections represent **hundreds** of opportunities for professionals to **grow** and **boost** their careers. working with us means collaborating with large engineering teams across **latin america** and the **united states**. we are currently looking for an experienced, dynamic, and highly motivated **account manager **to join the team, that will be responsible for managing the relationship of the company's development teams and customers. he/she will be in charge of maintaining a proper flujo of communication with all parties, aligning the team with customer expectations, and ensuring that team members are being productive and attentive to any needs or developments that may arise. **your functions, duties, and tasks as a lean tech warrior**: - communicate consistently and clearly with the customer to gather all of their requirements, leaving organized records and ensuring that all involved are aligned with the information. - follow up daily on each account to ensure that all efforts are effectively directed to meet customer expectations. - provide feedback from customers, developers, and any other relevant parties to ensure continuous improvement of the account. - manage all staff requests and needs by following the regular pipeline and leaving organized records. - deliver timely and effective action plans to resolve any negative impacts the account...
**what we do** member of the visa family since its acquisition in november 2020, yellowpepper's proven platform, yepex®, enables issuers to easily launch card and account agnostic real-time payments solutions (p2p, p2m, and cross-border, among others) while providing value added services such as tokenization, identity validation and risk tools to deliver a complete transaction and service offering. the company is creating the next generation payment ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. operating in 11 countries, the miami-based global company currently serves 50 clients and 6 million monthly active users. **our vision** create the **foundation of the **digital economy** to enable the **best **and most** secure **everyday **life experience.** **our mission** to create the **next generation **payment ecosystem** to simplify **people’s** lives. the **senior project manager **is responsible for establishing and managing the project management area, with the objective of ensuring all projects are delivered using a “best-practice” approach and are released within the agreed scope, time, cost, and quality. **responsibilities**: - define the project implementation strategy and lead the design and implementation of a common project management methodology, standards, and tools to drive and facilitate the successful delivery of projects. - assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. - ens...
**job function**: procurement **job sub function**: procurement business engagement leads **job category**: professional **all job posting locations**: bogotá distrito capital, colombia **ye support** - plans for ye cutoff dates along with peers in other regions, works with it, leads training for business partners, gs and bu procurement teams, leads operational metrics calls. - aligns procurement cut offs with finance leads and other functions to drive a holistic view of ye impact to our business users. - owns ye playbook. **business engagement** - establish regular business reviews on gsp performance, create business presentations on key metrics, strategic projects, facilitate discussions. - end user communications - quarterly bulletins for end users. - consolidation of business requests on gs performance/metrics. - consolidate all the regional key achievements for the gsp weekly updates to key business stakeholders. - leads the coordination on the resolution of major issues/escalations spanning across teams/functions. - leads/coordinates agenda and relationship with the external companies to gain benchmarking and best practices in procurement. **metrics review** - tracking regional performance metrics and setting up regular review discussion **project governace** - identifying ci project pipeline, reviewing ci projects and helping them succeed. providing summary progress updates - pulls together fully year list of initiatives (top down + bottom up) and works on strategy deployment with regional gsp service delivery leadership and teams. **inte...
Esta posición es parte del equipo delivery de bit2bit americas y es responsable monitorizar los proyectos activos de bit2bit americas. **funciones** - **customer solutions** - asegurar la correcta configuración de los proyectos en la plataforma de gestión - asegurar que se siga correctamente el proceso de gestión de proyectos de bit2bit americas - monitorear los indicadores de los proyectos - dar seguimiento a las acciones de mitigación de riesgo o pedidos de control de cambio de los proyectos activos - **internal processes** - participación en el proceso de gestión de bit2bit americas (okrs, kpis, entre otros) - participación en el proceso de mejora continua de bit2bit americas - participación en el proceso de gestión de conocimiento de bit2bit americas (creación y mejora de contenidos) **requisitos** - inglés nível avanzado c1 - mínimo 1 año de experiência en actividades similares **conocimientos obligatorios** - análisis de datos con hojas de cálculo - probabilidad y estadística - una (mínimo) o más (deseable) de los siguientes: - business agility (scrum, kanban, lean, safe, less) - desarrollo de software - devops - itsm - conceptos de project management: scope, cost, time y risk **conocimientos deseables** - scrum, kanban o lean - safe o less u otro similar - okrs y kpis - jira software - jira service management - confluence **habilidades blandas requeridas** - pasión por analizar necesidades e implementar soluciones - pasión por aprender continuamente - capacidad de trabajo en equipo - habilidades de comunicación **beneficios**...
Regional bpo manager- **requisitos**: - minimum of 5 years working experience in an international logistics environment in transport and operations roles - minimum of 2 years working experience of delivering complex projects and programs - minimum of 4 years working experience in working with consultancy and other dhl divisions idioms: - english required advanced level - additional languages preferred - functional in business environment (spanish / portuguese) functional experience: - operational warehousing and transport management - oe - lean manufacturing expertise divisional experience: - supply chain, warehousing - express, deliveries - dgf bpo **responsabilidades**: - support growth of the business by ensuring provision of consistently high performing cost base & service for the customer '- ownership of increasing the standard model by adding non standard (customer) process in a generic solution. '- implement product enhancements onto the network in region that aligns to global priorities, and migrate customers to standard operating model & systems with support of regional operations manager and supporting teams '- deliver continuous improvement, first choice and quality, and own/drive global standardization across all partners, countries & regions '- provide market competitive process lead times, service across the network '- deliver ebit and gross profit targets for the business across the network in line with the ibp '- high level of partner & customer product experience satisfaction 'deliver year on year timesaving potential to the network operation teams i...
What does a quality manager do? think of yourself as a champion for operational excellence. a proponent of your program's achievement of performance objectives. an advocate of consistency and quality in all interactions and transactions. the tasks you tackle raise the bar for our quality operations to produce ridiculously impressive outcomes. you will monitor program metrics, provide insights and analysis, and offer recommendations. you will also help manage the implementation of improvement efforts on services and processes. additionally, you will ensure that quality is always met by leading quality audits and reporting its findings. you will propose new systems and policies for continuous improvement, too. your contributions will help ensure that our operations exceed expectations. with your work, our program metrics and service level requirements for quality are consistently met. consider yourself a consultant to stakeholders, a mentor and guide to your teams, and the owner of quality delivery for the aligned teams. **responsibilities**: - ensure delivery of quality kpis for the aligned campaigns/lobs - monitor day-to-day activities and achievements of the quality teams - provide actionable insights to clients and operations based on audit observations - drive and manage improvement initiatives based on rca or client's requests toward metrics, new processes, or people's opportunities - identify opportunities for improvement and help develop impactful and measurable action plans to address these - ensure quality dashboards are published in a timely manner ...
**careers that change lives** **a day in the life** responsibilities may include the following and other duties may be assigned. - deliver ad-hoc analysis and reports in a fast, clear, and user-friendly manner for stakeholders - support key analytics regular reports and systems to ensure business continuity - self-manage small size analytics projects to create and maintain analytics solutions (database, data flow, reports, dashboards, analytics modeling) from start to finish that provide insights to the customer care and supply chain functional teams - drive continuous improvement by providing data automation and self-service solutions to reduce manual and low efficiency processes - follow technology governance, scrum methodology and data validation process to ensure quality delivery of analytics solutions - foster the learning and usage of modern analytics tools within customer care and supply chain team members by acting as an analytics champion and offering technical mentoring - knowledge of the medtronic business, understanding the complexity of product portfolios, business processes and the role that data has within this ecosystem - other duties as assigned. **must have: minimum requirements** - bachelor’s degree: data analytics, engineering, applied mathematics/statistics, coding/programing or another related field. - 1 or more years of relevant experience in business analytics/intelligence, data analytics, data science - sql and database and storage knowledge - strong excel knowledge - strong collaborative environments (sharepoint, office 365, etc) ...
**who you'll work with**: - you will be based in our bogota, guatemala city, lima, medellin or santiago office as part of our operations team.- our operations practice assists our clients in solving complex operational challenges, blending strategic thinking with hands-on practicality. our teams of consultants and experts work to develop and implement operational strategies that solve our clients' most critical problems.**what you'll do**: - you will play an active role in problem solving for clients including identifying issues, forming hypotheses, designing and conducting analyses, and synthesizing conclusions into recommendations.- as part of our two-year operations excellence program (oep), you will work on client engagements in the same way as any other mckinsey consultant. you will gain leading edge operations and consulting skills, primarily through on-the-job coaching which will be complemented by the oep’s structured capability-building program. during your first few years with the firm, you will serve as a junior practice specialist on multiple client engagements and work with a number of colleagues and clients in a range of industry and operations service lines. you will acquire the necessary knowledge and expertise to help companies achieve excellence in their operations.- along with other members of the oep community, you will dedicate many days to functional training and knowledge development under the leadership of our operations experts. you will follow a curriculum based on operations excellence themes and will receive advanced training in specific area...
**who we are**: remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. omnipresent does just that. we are a customer-focused global employment services partner that can help companies grow their teams in more than 155 countries and territories around the world. how do we do that? well, through our saas platform, omniplatform. we help companies (big or small) deal with the complexities involved with hiring global teams remotely, by managing employee onboarding through to offboarding, including legal and compliance, payroll, expenses, and health and benefits. we also practice what we preach! we are a fully remote company which means we have no head office. our team of more than 400 people is located in more than 50 countries and territories around the world. this means you can work from anywhere. we provide benefits and support in any global location just as we would for our clients and their remote teams. our company has a flat structure which means accountability and taking initiative towards your everyday tasks that help further our ambitious company goals. at a time when remote work is exploding, we're growing our team to help make global remote work a reality for people everywhere. **read more about life at omnipresent here** **who we are** we are a customer-focused global employment services partner that can help companies grow their teams in 155 countries and territories around the world. how do we do that? well, through o...
So what does a quality manager do? think of yourself as a champion for operational excellence. a proponent of your program's achievement of performance objectives. an advocate of consistency and quality in all interactions and transactions. the tasks you tackle raise the bar for our quality operations to produce ridiculously impressive outcomes. you will monitor program metrics, provide insights and analysis, and offer recommendations. you will also help manage the implementation of improvement efforts on services and processes. additionally, you will ensure that quality is always met by leading quality audits and reporting its findings. you will propose new systems and policies for continuous improvement, too. your contributions will help ensure that our operations exceed expectations. with your work, our program metrics and service level requirements for quality are consistently met. consider yourself a consultant to stakeholders, a mentor and guide to your teams, and the owner of quality delivery for the aligned teams. **responsibilities**: - ensure delivery of quality kpis for the aligned campaigns/lobs - monitor day-to-day activities and achievements of the quality teams - provide actionable insights to clients and operations based on audit observations - drive and manage improvement initiatives based on rca or client's requests toward metrics, new processes, or people's opportunities - identify opportunities for improvement and help develop impactful and measurable action plans to address these - ensure quality dashboards are published in a timely manne...
Este rol participa en sesiones de descubrimiento, diseño e implementación de soluciones que sirven como plataforma tecnológica para procesos de negocio, procesos itsm (con base en itil 4) y procesos de gestión ágil y tradicional de productos, proyectos y portafolios utilizando como base la plataforma atlassian y complementando con tecnologías como rpa, analytics, etc. **funciones** - descubrimiento y exploración de necesidades de negocio - diseño de soluciones de automatización de procesos de negocio - implementación de soluciones de automatización de procesos con la plataforma atlassian, tecnología rpa, entre otras. - diseño, ejecución y seguimiento de pruebas - documentación de soluciones implementadas - consultoría técnica y funcional - entrenamiento a clientes - soporte a clientes **requi**sitos** - inglés nível intermedio b2 - mínimo 2 años de experiência en actividades similares **conocimientos obligatorios** - procesos itil - agilidad: scrum o kanban u otros - conceptos de business agility **conocimientos deseables** - jira software - jira service management - confluence - safe - data analytics - devops - machine learning - innovación: design thinking o lean ux o lean startup **habilidades blandas requeridas** - pasión por analizar necesidades e implementar soluciones - pasión por aprender continuamente - capacidad de trabajo en equipo - habilidades de comunicación **beneficios** - ingreso a nómina - excelente clima laboral - certificaciones cubiertas al 100% - entrenamiento y aprendizaje continuo - línea de crecimiento - tr...
What does a quality manager do? think of yourself as a champion for operational excellence. a proponent of your program's achievement of performance objectives. an advocate of consistency and quality in all interactions and transactions. the tasks you tackle raise the bar for our quality operations to produce ridiculously impressive outcomes. you will monitor program metrics, provide insights and analysis, and offer recommendations. you will also help manage the implementation of improvement efforts on services and processes. additionally, you will ensure that quality is always met by leading quality audits and reporting its findings. you will propose new systems and policies for continuous improvement, too. your contributions will help ensure that our operations exceed expectations. with your work, our program metrics and service level requirements for quality are consistently met. consider yourself a consultant to stakeholders, a mentor and guide to your teams, and the owner of quality delivery for the aligned teams. **responsibilities**: - ensure delivery of quality kpis for the aligned campaigns/lobs- monitor day-to-day activities and achievements of the quality teams- provide actionable insights to clients and operations based on audit observations- drive and manage improvement initiatives based on rca or client's requests toward metrics, new processes, or people's opportunities- identify opportunities for improvement and help develop impactful and measurable action plans to address these- ensure quality dashboards are published in a timely manner- deploy qual...
Are you passionate about supply chain and ready to drive impactful decisions? join our operational team as a team leader. you’ll be responsible for coordinate the fulfillment of the production according to the schedule, the principles of safety, qual...
Senior software engineer, content retrieval page is loaded senior software engineer, content retrieval apply locations mex-twp remote office colombia. twp remote office time type full time posted on posted 4 days ago job requisition id jr-90275--- jo...
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