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We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial inte...
Description we are seeking a dynamic individual to fill the role of operations lead, responsible for overseeing team operations and ensuring the achievement of operational metrics and sales targets. key responsibilities - lead team operations to achieve sales targets and operational metrics. - drive performance improvement and ensure business continuity. - exceed client kpis across service levels, quality, compliance, and customer experience. - manage and motivate operations managers to consistently meet goals. - build and maintain strong client relationships through regular engagement. - identify and implement service and process improvement opportunities. skills, knowledge & expertise - excellent management, negotiation, and decision-making skills. - minimum 2 years' experience as a senior ops manager. - 7+ years of experience in customer support strategy. - proven success in using data to drive behavior change in support organizations. about virtual staffing solutions we specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. with a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake....
Requisition id: 223642 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose as an architect in international banking technology, you will be in a high-impact role. the solution architect is responsible for managing a set of tasks and techniques used to work as a liaison among various stakeholders to understand the structure, policies, and operations of an organization, and to recommend technical / business solutions that enable the organization to achieve its goals. we are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the bank. you are a hands-on architect with a result oriented and curious mindset, and deep technical skills. you will provide guidance to teams ib countries to enable effective delivery of solutions. ensuring the solution is delivery on bank standards and technology correct. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - responsible for the design, architecture and documentation of effective and quality solutions that resolve highly complex business problems and support business needs. - analyze ...
Customer service and support location medellín, colombia job title: team leader, operations job description the team leader, operations is responsible for the day-to-day supervision of a group of call center associates. this position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. essential functions/core responsibilities - responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements - effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly - identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment - ensure service delivered to our customers meets contractual key performance indicator (‘kpis’) and financial expectations - communicate expectations to employees and provide timely updates - provide subject matter expertise in handling escalated customer calls as needed - conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. schedule and organize team activities - stay current on internal work processes, policies and procedures. attend required manager development training - promote the concentrix values through both behavior and attitude, including being an advocate for team members candidate profile - associate's degree in related field with two to...
Company description the company are you looking to join an organization that is growing and dynamic? what about a high-energy, collaborative environment that rewards hard work? j.s. held is a global consulting firm providing technical, scientific, financial and strategic expertise across all assets and value at risk. our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, staunch integrity, clear-cut analysis, and an understanding of both tangible and intangible assets. the firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. we have over 100 locations worldwide. we are highly committed to all members of our community, both employees and clients. our organization focuses on promoting a sense of community and inspiring our people to achieve results that exceed goals. we are seeking a creative producer to join our marketing team. this is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the marketing team. job description job summary the creative producer is a strategic and creative professional responsible for overseeing the development and execution of high-quality visual and written content across all brand channels. this role manages a multidisciplinary team of designers and copywriters, ensuring alignment with brand strategy, consistency in execution, and excellence in delivery. the producer acts as a central hub for project intake, planning, executio...
We are looking for a dynamic sales assistant to join our team. at merenza, you will be responsible for supporting our sales activities, building and maintaining strong client relationships, and contributing to our growth strategy for our trusted private network. responsibilities: answering phone calls and ensuring quality customer follow-up building and maintaining strong client relationships supporting the sales team in negotiating and finalizing contracts collaborating with internal teams to ensure customer satisfaction contributing to the overall sales strategy required qualifications: proven experience in sales support excellent communication skills ability to work independently and achieve goals proficiency in crm tools and modern sales techniques perfect fluency in french fluency in english or spanish who are we? merenza is an exceptional community that brings together the top 5% of professionals in the market. our trusted private network provides companies with access to the most qualified talent and professionals to collaborate on stimulating projects in an environment of excellence. since our inception, we have experienced remarkable growth: more than 50 leading companies trust us with their exceptional talent needs a select community of more than 20 elite professionals a continuously expanding international presence job types: contract, freelance contract contract length: 12 months language: english (required) spanish (preferred) job type: contract...
General information locations: bogota, colombia role id 209799 worker type regular employee studio/department ea studios - quality verification work model on site description & requirements electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. this role requires you to work onsite from bogotá, colombia (salitre area). electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen.founded in 2010 by the original creators of the call of duty franchise, respawn was created with the philosophy that when accomplished people have creative freedom, they'll make extraordinary games that achieve the unexpected. from our roots as an indie studio to joining the roster of studios at electronic arts, this remains our guiding principle. our shipped titles include critically acclaimed multi-platform games apex legends, titanfall, titanfall 2, star wars™ jedi: fallen order, and medal of honor: above and beyond. join us for the opportunity to create groundbreaking games with some of the best developer talent in the industry. job summary as an automa...
Strategic pricing job description summary at core logistics, we pride ourselves on being more than just a logistics company — we’re a team of passionate professionals driven by our core values: safety, courage, integrity, respect, responsibility, transparency, and achievement. we seek a strategic pricing to play a key role in delivering competitive and effective pricing solutions that drive success for our clients and team. responsibilities: - informed and composed risk-tolerant disposition in pursuit of bid board load wins - analysis of live lane data, including carrier calls & quotes, confirming and leveraging present market rates. - the cost-effective pairing of specific trailer types aligned with dimensional and weight characteristics of loads. - tender bids and carrier rate negotiations are driven by load dimensions, weight, and travel distances. - effectively leverage fmcsa hours of service & safety regulations in maximizing productivity & profit. - attention to detail with a “can do” attitude and a “will do” work ethic. - sense of urgency relative to delivering quality work products. - work closely with us-based customer sales team in meeting customer needs and issue resolution. requirements the ideal candidate will bring: - a bachelor’s degree in business, logistics, supply chain, or a related field. - proficiency in english (b2-c1 level or higher) for effective communication. - at least 1 year of experience in logistics pricing, with a strong track record in freight transportation. - outstanding analytical skills to interpret data and identify acti...
Hey there! we're fever, the world's leading tech platform for culture and live entertainment, our mission? to democratize access to culture and entertainment. with our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. our results? we've teamed up with major industry leaders like netflix, f.c. barcelona, and primavera sound, presented international award-winning experiences, and are backed by several leading global investors! impressive, right? to achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! ready to be part of the experience? now, let's discuss this role and what you will do to help achieve fever's mission. as part of the fever originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. who you'll work with you will join one of our offices around the world to work in teams and directly interact with our partners, providers, and venues. in this role you will help fever grow its pipeline of original events. to do so, you will interact with all departments of fever, from marketing to operations. the team you're about to join consists of people th...
About wpp media wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. for more information, visit wpp.com. wpp media is wpp’s global media collective. in a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. for more information, visit wppmedia.com at wpp media, we believe in the power of our culture and our people. it’s what elevates us to deliver exceptional experiences for both our clients and each other. in this role it will be critical to embrace wpp & wpp media’s shared core values: - be extraordinary by leading collectively to inspire transformational creativity. - create an open environment by balancing people and client experiences by cultivating trust. - lead optimistically by championing growth and development to mobilize the enterprise. role summary and impact as part of the global operations centre (goc), you will work closely with teams across the united states, europe, and asia to deliver high-impact solutions in a collaborative, multicultural environment. we are looking for a senior executive digital io who will: - campaign execution: lead the setup, execution, and documentation of direct io media campaigns across various partners, particularly any high-value or complex campaigns. ensure all aspects of campaign are delivered according to terms outlined in the client approved media plan and ios - campaign optimization and reporting: collaborate wit...
Guest service agent a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent pre senior truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the front office chief is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - ...
Work location: remote (applicants must be based in colombia) work type: full-time work hours: standard us pacific working hours applicants requirement: applicants should have a strong background in litigation, with management experience and proficiency in legal software applications such as litify/salesforce. about corebridge solutions corebridge solutions is at the forefront of the u.s. business services industry, specializing in legal support while also providing services in financial, medical, and marketing sectors. operating remotely from colombia, we partner with u.s. law firms and other businesses to enhance efficiency and achieve superior outcomes. we are seeking skilled individuals to join our team and contribute to our growth. job overview as a legal team lead, you will be responsible for overseeing a remote legal team, promoting a culture of high performance and continuous improvement. your expertise in litigation and proficiency in legal software applications such as litify/salesforce will be crucial in maintaining our standards of excellence in legal management. key responsibilities - team leadership: lead and develop a remote legal team to foster professional growth and ensure high performance. - culture promotion: promote a culture of collaboration and continuous development within the team, suitable for a remote work environment. - document review: review legal documents for accuracy and compliance, ensuring all work meets high standards. - project oversight: oversee timely execution of legal tasks and projects. - client communication: maintain effe...
Why zensar? we’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. we love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. zensar is an organization focused on building relationships, with our clients and with each other—and happiness is at the core of everything we do. in fact, we’re so into happiness that we’ve created a global happiness council, and we send out a happiness survey to our employees each year. we’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (goal)—lays out the core opportunities we seek to foster for every employee. teamwork and collaboration are critical to zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. these industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. if you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team zensar! zensar is seeking events data store analyst & scrum lead in colombia (%100 remote). this is open for full time with excellent benefits & growth opportunities. note: must have advance english. please share your cv in english only. job overv...
Job title: team leader, operations job description the team leader, operations is responsible for the day-to-day supervision of a group of call center associates. this position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. essential functions/core responsibilities - responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements - effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly - identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment - ensure service delivered to our customers meets contractual key performance indicator (‘kpis’) and financial expectations - communicate expectations to employees and provide timely updates - provide subject matter expertise in handling escalated customer calls as needed - conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. schedule and organize team activities - stay current on internal work processes, policies and procedures. attend required manager development training - promote the concentrix values through both behavior and attitude, including being an advocate for team members candidate profile - associate's degree in related field with two to four years of relevant experience preferred - highly motivate...
General information locations: bogota, colombia role id 209802 worker type regular employee studio/department ea studios - respawn work model on site description & requirements electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. this role requires you to work onsite from bogotá, colombia (salitre area). electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen.founded in 2010 by the original creators of the call of duty franchise, respawn was created with the philosophy that when accomplished people have creative freedom, they'll make extraordinary games that achieve the unexpected. from our roots as an indie studio to joining the roster of studios at electronic arts, this remains our guiding principle. our shipped titles include critically acclaimed multi-platform games apex legends, titanfall, titanfall 2, star wars™ jedi: fallen order, and medal of honor: above and beyond. join us for the opportunity to create groundbreaking games with some of the best developer talent in the industry. we are looking for a senior automation ...
About wpp media wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. for more information, visit wpp.com. wpp media is wpp’s global media collective. in a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. for more information, visit wppmedia.com at wpp media, we believe in the power of our culture and our people. it’s what elevates us to deliver exceptional experiences for both our clients and each other. in this role it will be critical to embrace wpp & wpp media’s shared core values: - be extraordinary by leading collectively to inspire transformational creativity. - create an open environment by balancing people and client experiences by cultivating trust. - lead optimistically by championing growth and development to mobilize the enterprise. role summary and impact as part of the global operations centre (goc), you will work closely with teams across the united states, europe, and asia to deliver high-impact solutions in a collaborative, multicultural environment. we are looking for a senior executive digital io who will: - campaign execution: lead the setup, execution, and documentation of direct io media campaigns across various partners, particularly any high-value or complex campaigns. ensure all aspects of campaign are delivered according to terms outlined in the client approved media plan and ios - campaign optimization and reporting: collaborate wit...
About revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work™. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role financial crime teams are at the forefront of revolut’s efforts to keep customers and their money safe. we aim to prevent financial crime effectively by using small and nimble teams powered by smart data. working within revolut’s first line of defence, each team builds products and processes to ensure effective risk management and compliance with regulatory obligations while maintaining a close focus on customer experience and outcomes. we're looking for a financial crime risk manager to collaborate with our first-line fincrime teams in building safe, effective controls, advise on financial crime decision-making, assess and validate fincrime risks, and support control testing. up for the challenge? let’s...
Who we are at kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. so why work at kyndryl? we are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. the role kyndryl consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. you will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within kyndryl's largest accounts across the c-suite, spanning the intersection between complex business and it customer solutions, transformations that impact across the entire customer eco-system. as a consult partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. this role demands a strong presence, industry expertise, and the ability to cultivate relationships with cxo-level clients. your leadership will be critical in fostering talent development and innovation within the organization. this role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. partn...
At netwitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time. our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats. as a part of the team, you will analyze the customer’s business goals, needs and general business environment to design technical system answers and solutions. you will play an integral role in designing test plans for quality and performance suites. responsibilities: - design and develop automation and test suites for the following focus areas: psr (performance, longevity thresholds, limits and edge cases) sit (automate component/functional integration tests, end-to-end workflow and data flow automation) - design quality test cases and automate them using test automation tooling - raise and validate defects on regular basis as a part of a quality team - contribute to engineering improvements that are proactively driven by the team - prepare, review and evaluate software/storage test specifications for products and systems such as iops, performance speeds, etc. - contribute to the development and implementation of test strategies for complex software products and systems - improve automation coverage per release - be responsible for end-to-end application quality and maintenance activities - have the ability to drive the design and development & test - be self-driven and initiative taker, and a good communicator - assist in deploying and debugging customer simulated environments...
About revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work™. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role the finance team is an integral part of any business. at revolut, we take that one step further. our global fintech would be lost without them. they’re more than just an important part of the business — they’re our backbone. internal accounting? that’s a good start. supporting all areas of the company and assessing financial implications from various key strategic decisions and growth opportunities — this is what our financial people do all day long. we're looking for a head of accounting to join our team in colombia. you'll manage the general ledger, implement robust financial controls, and develop scalable accounting automations. if you have a solid track record in audit or financial control, possess ...
Requisition id: 223102 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: engineer, security platform engineering, orchestration and logistics purpose engineer in security platform engineering, orchestration and logistics team plays a critical role in shaping and communicating technical information, leading security platform related projects, executive reports, and data-driven insights. this position is essential for ensuring effective communication within the team and with stakeholders, as well as contributing to the development of key documentation and dashboards. to have a strong command of various software tools, including office 365, power bi, and jira, and possess exceptional communication and project management skills to support the team's objectives. accountabilities - have ability to understand application and infrastructure concepts, and familiar with cloud technologies to incorporate processes into security strategies and document security solutions implementation. - collaborate closely with members of the security engineering and development team to align content strategy with project goals and objectives. provide support and assistance as needed to achieve team objectives. - collaborate with spe operation and support team members and vendors to understand operational challenges and requirements and assist with solutions to improve efficiency and accuracy. - develop and maintain technical documentation, define and update process and pr...
General information locations: bogota, colombia role id 209832 worker type regular employee studio/department ea studios - quality verification work model on site description & requirements electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. this role requires you to work onsite from bogotá, colombia (salitre area). maxis, home to tinkerers, crafts people, & storytellers. our goal is to inspire everyone to make a better world through creative play. the sims family creates games and experiences for millions of people around the world. we put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is but strive to build a world as it could be. we're excited you're interested to learn more about how you can join our team and dream big. we are looking for a development director to focus on leading and delivering testing strategy and execution, partnering with our teams in india and north america. you will work with our bogota the sims 4 qv team and other areas to create evolving solutions to spread throughout our product. you will also promote software & game quality. together, we will manage a series of software testing processes to achieve the highest levels of quality on the product. you will report to the development director ii. you will wo...
Who are we? amaris consulting is an independent technology consulting firm providing guidance and solutions to businesses. with more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. our solutions focus on four different business lines: information system & digital, telecom, life sciences and engineering. we’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. at amaris, we strive to provide our candidates with the best possible recruitment experience. we like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. here's what our recruitment process looks like: brief call: our process typically begins with a brief virtual/phone conversation to get to know you! the objective? learn about you, understand your motivations, and make sure we have the right job for you! interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). during the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. we will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you....
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description development is the largest discipline at endava. our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. a development consultant understands the technical landscape of it projects, comprehends the business context and goals, and uses their experience to develop optimal solutions, including technology and design choices. they support the project manager in planning software delivery, articulate the vision to both technical and non-technical stakeholders, and work directly with customers to define solutions. responsibilities: - leads and mentors a team of up to 10 developers by offering guidance and support in their daily activities and their professional development. - facilitates the planning, implementation, and delivery of software, ensuring that they are completed on time, following agreed requirements and adhering to established quality standards...
Unifycx is growing and we are looking for an operations manager to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? as an operations manager you will be responsible for overseeing and managing day-to-day operations to ensure efficient and effective delivery of services. this role involves leading teams, optimizing processes, and implementing strategies to meet performance targets and enhance client satisfaction. the operations manager will work closely with senior management and clients to drive operational excellence and achieve business objectives. key responsibilities: - operational oversight: - manage and supervise daily operations to ensure adherence to company policies, client requirements, and service level agreements (slas). - oversee multiple teams, including team leads and agents, ensuring optimal performance and productivity. - performance management: - monitor key performance indicators (kpis) and operational metrics to assess and improve performance. - conduct regular performance reviews and provide feedback to team members. - implement action plans to address performance issues and achieve performance targets. - client relationship management: - serve as the primary point of contact for clients, ensuring their needs are met and addressing any concerns or issues. - develop and maintain strong relationships with clients, understanding their business requirements and expectations. - prepare and present operational reports and performance updates to clients and senior m...
Years from now, history will look back at this moment as a landmark for the human race—the moment when generative artificial intelligence began to change everything. luckily, you happen to be living through it. now what? if you're one of those rare people driven to add their intellectual energy to the relentless momentum of technological advancement, consider loka your optimal leverage point. loka, a globally distributed tech consultancy based in silicon valley, is seeking a senior machine learning engineer to join our growing team. in this position you will serve as the primary specialist in designing and implementing machine learning solutions across multiple projects. your expertise in ml algorithms and ml, dl and foundation models will empower us to develop robust, scalable systems and improve them over time. ultimately we expect you to not just fit in with our ml crew but to elevate it to new heights. our technical teams help clients launch innovations that fix the climate, defeat cancer, improve agricultural efficiencies, teach kids to read and more. we work with all kinds of companies, from silicon valley startups to major household brands, always guided by our fundamental belief that mission matters. we count more than 100 certified specialists, technical experts and phds among our teammates—committed lokals who contribute to their brilliance not only to serving our clients but to mentoring junior colleagues as well. we work entirely remotely, test new ideas with an in-house incubator called lokalabs, observe local holidays and take every other friday off (reall...
About apex it: at apex it, we’re not just consultants; we’re transformation partners. as a global firm, we deliver award-winning salesforce and oracle solutions, helping organizations achieve operational excellence and elevate customer, employee, and...
Are you an ambitious, experienced real estate agent with a hunger for more – more growth, more efficiency, more income? do you have a vision for your business that your current brokerage can't support? vybe realty is searching for highly driven, grow...
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