Get ai-powered advice on this job and more exclusive features. description wtw continúa fortaleciendo su presencia en américa latina y medellín se ha convertido en un pilar clave dentro de nuestra estrategia de expansión. el global benefit center (hu...
Senior accounts receivable page is loaded senior accounts receivable apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r2901...
Join to apply for the asesor comercial tienda deportiva tiempo completo / vendedor / sector retail / kpi role at sla corp. 1 day ago be among the first 25 applicants join to apply for the asesor comercial tienda deportiva tiempo completo / vendedor / sector retail / kpi role at sla corp. somos la compañia de retail y whosale más grande en la región de latinoamérica, con presencia en panamá, colombia, costa rica, honduras, nicaragua, el salvador, guatemala, república dominicana, ecuador, argentina y uruguay. bajo sla corp. operan las siguientes cadenas y algunas marcas que operamos son sportline, nike, under armour, kicks, converse, swissbrand, jhonston&murphy;, rockport, super outlet y mercado del calzado. y operamos fila, haddad, joma, on, saucony, swissbrand, spalding, brooks, ztek. estamos en búsqueda de asesor comercial/vendedor apasionados por el deporte y las ventas, para que sean parte de nuestro equipo. requisitos - ser bachiller académico - ser mayor de edad - tener mínimo 6 meses de experiencia en ventas ofrecemos - contrado inicial por obra labor con posibilidad de estabilidad laboral - crecimiento profesional - horario de domingo a domingo, con 1 día compensatorio entre semana (un domingo de descanso al mes) - salario base + comisiones + prestaciones de ley - descuento en nuestras marcas - dotación seniority level - seniority level mid-senior level employment type - employment type full-time job function - job function sales and management - industries retail referrals increase your chances of interviewing at sla corp. by 2x sign in to...
Cuéntanos, ¿por qué eres el candidato ideal para esta oferta? 0 caracteres de 2,000 - proyectos (análisis, desarrollo, gestión y afines) - sistemas y tecnología profesiones/estudios: - ingeniería de sistemas computación - ingeniería industrial - ingeniería electrónica - ingeniería de telecomunicaciones cargos afines: ciudades de la oferta: sectores de la oferta: - equipos de telecomunicaciones para crear la alerta debes aceptar los términos y condiciones y el aviso de privacidad. inscríbete en elempleo.com y aplica a miles de ofertas de las mejores empresas: líder regional de calidad de servicio en telecomunicaciones salario confidencial cop gerencia general (cargos corpora... / otras empresa confidencial industria de la empresa empresa confidencial industria de la empresa telecomunicaciones si quieres, a continuación puedes adjuntar tu hoja de vida. no es obligatorio. si deseas, a continuación puedes adjuntar nuevos documentos. el documento que borres también será eliminado de tu hoja de vida. adjuntaste el máximo de documentos. borra alguno de la lista para cargar uno nuevo. el documento que borres será eliminado de tu hoja de vida. examinar pdf, doc, máx. 3mb - líder regional de calidad de servicio en telecomunicaciones postulación exitosa gracias por haberte postulado a la oferta de empleo líder regional de calidad de servicio en telecomunicaciones líder regional de calidad de servicio en telecomunicaciones salario confidencial cop gerencia general (cargos corpora... / otras ingeniería de sistemas computación / otras empresa confidencial indust...
We're seeking a driven bpo operations manager to oversee and optimize our barranquilla operations. you'll lead a team, manage key performance metrics, and implement strategies to exceed client expectations. if you're passionate about driving efficiency, improving customer service, and mentoring teams, we want to hear from you key responsibilities: - leadership & strategy: lead the team to meet operational goals, develop strategies for continuous improvement, and align performance with client objectives. - performance management: monitor kpis (aht, fcr, csat, sla) to ensure high-quality service and operational efficiency. - team development: coach and mentor supervisors, agents, and analysts, fostering a high-performance culture. - process & quality improvement: identify and implement best practices to enhance service quality and reduce costs. - client & sla compliance: ensure adherence to client slas and deliver excellent service standards. - reporting & insights: provide performance reports and actionable insights to senior leadership. - financial oversight: manage budgets and forecasts to balance operational efficiency with cost-effectiveness. what we're looking for: - minimum 3 years of proven experience as a bpo operations manager. expertise in performance management and financial oversight. excellent communication skills (english and spanish). a customer-centric mindset with a passion for quality service. availability to work on site. why join us? competitive salary. opportunities for professional growth and advancement. collaborative and innovativ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
Compartir facebook empresa teamficient sas descripción de la empresa teamficient se especializa en el arte de conectar organizaciones con el personal remoto ideal. nuestro compromiso con nuestros colabores es ofrecer un trabajo remoto desde la comodidad de su casa con todos los beneficios de ley y con un excelente clima laboral departamento buenos aires localidad buenos aires tipo de contratación tiempo completo descripción de la plaza position title: it support specialist location: remote employment type: full-time experience level: 3+ years company: teamficient - www.teamficient.com salary range: $800 - $1000 (negotiable for highly experienced candidates) job overview: we are looking for a proactive and detail-oriented it support specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. this role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams. key responsibilities: implement feature requests and provide technical solutions in coordination with the development team respond to and manage technical support inquiries, ensuring quick turnaround and resolution troubleshoot system bugs and escalate complex issues to the it manager when necessary coordinate with internal teams to deploy code updates and fix system configurations maintain clear and up-to-date technical documentation ensure all tasks are completed within defined sla windows qualifications: bachelor's degree in informati...
Importante centro de servicios de asistencia se encuentra en búsqueda de un aprendiz, que pueda apoyar la operación del centro de servicios en la optimización de procesos, análisis de indicadores y mejora continua en las áreas de asistencia vial, hogar y médica, con un enfoque en eficiencia operativa y calidad del servicio al cliente. responsabilidades: analizar y mapear procesos operativos del call center. medir y hacer seguimiento a indicadores clave (sla, tmo, nps, tasa de abandono). proponer mejoras en la atención al cliente y en la gestión de turnos. apoyar en la automatización de tareas repetitivas mediante herramientas ofimáticas. participar en auditorías de calidad y escucha de llamadas. documentar procedimientos y apoyar en la elaboración de manuales operativos. realizar estudios de tiempos y movimientos para optimizar recursos. perfil del aprendiz: estudiante activo de ingeniería industrial en etapa productiva. conocimientos en excel, power bi o visio (deseable). habilidad para el análisis de datos y mejora de procesos. proactividad, orientación al detalle y buenas habilidades comunicativas. lo que ofrecemos: experiencia real en un entorno de alto impacto y ritmo dinámico. acompañamiento de un equipo multidisciplinario. oportunidad de aplicar conocimientos académicos en proyectos reales. ubicación: norte de bogotá d.c. modalidad: presencial duración: 6 meses tipo de contrato: contrato de aprendizaje apoyo económico: smlv - análisis de procesos - gestión de indicadores - manejo de herramientas tecnológicas - pensamiento analítico y resolució...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
We're hiring as a desktop support technician at bogota, colombia excis is a global it support leader globally, driven by innovation and collaboration. we're looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. we foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. from solving complex it challenges to celebrating wins together, we put our people first. start your journey with excis and grow with us what you'll do: end-user device support: • install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. • perform sop based software installations, support and updates (includes ms windows 10/11, m365 suite, teams). • assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. • provide basic training to end-users on hardware and software usage. • provide support where physical intervention is required for install, maintain, and troubleshoot equipment. • assist with physical rack and stack operations. • assist in performing physical audits and asset tagging. general duties: • respond to and resolve technical issues in a timely manner as per sla. • perform installations, moves, adds, changes, and decommissions (imacd) of it equip...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
Descripción del puesto reconocida compañía líder mundial en soluciones de impresión y servicios gestionados de documentos busca un central site ops en bogotá, colombia que apoye los procesos de facturación y operaciones en la etapa steady state conforme al sow del cliente. se trata de una oportunidad para desarrollar habilidades analíticas y de reporting con herramientas como excel y power bi, mientras se consolida el perfil en áreas de operaciones, facturación y gestión de activos. responsabilidades - dar soporte diario a los procesos de facturación, gestión de activos y administración de tóner conforme a los acuerdos del sow. - gestionar y resolver incidencias de servicio, inquietudes de entrega y escalaciones. - elaborar reportes de desempeño (sla y métricas operativas) para clientes internos y externos. requisitos - más de 2 años de experiencia en roles de operaciones, facturación o reportes de métricas operativas. - manejo avanzado de excel, conocimiento en power bi y dominio de la suite de ms office. - habilidades comprobadas para interactuar vía telefónica y correo electrónico con clientes internos....
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a ...
Customer success specialist. asistencia desafíos del cargo si tu sueño es trabajar en una empresa joven, en constante crecimiento y con una misión y visión centrada en las personas, su bienestar y su desarrollo profesional, entonces esta oportunidad ...
Advanced english level is required (fully conversational b2+. c1) 3 years of regional (amer) experience in vendor master data management acerca de nuestro cliente our client is an innovative and leading company in the life sciences industry. has over...
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