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1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. notics is a fast-growing managed it service provider (msp) tech startup, focused on delivering cutting-edge, reliable technology solutions that...
Employee service analyst (h&s) page is loaded employee service analyst (h&s) apply locations co - medellin ii global business services-gbs (comel) time type full time posted on posted 2 days ago time left to apply end date: july 31, 2025 (6 days left to apply) job requisition id r25026789 before you apply to a job, select your language preference from the options available at the top right of this page. explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. job description: job summary this position supports the human resources service center. responsibilities: clear english is a must review medical and other data accurately link medical and other data to the correct corresponding claim(s) receive inbound call inquiries regarding work related injuries interacts with all levels of management and medical providers handles confidential and sensitive information tactfully and with discretion qualifications: one-year general office support or call center experience in a fast-paced office environment. possess strong customer service skills and professionalism ability to interact with all levels of management, both internally and externally team player with strong interpersonal ski...
This is a busy, team-oriented shop in our ns region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield’s health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; stihl tool experience is considered an asset; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a custom...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dynamic and inclusive culture. here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. no matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. we are seeking a skilled and dynamic lead cloud & infrastructure engineer to oversee and develop robust cloud infrastructure solutions while driving innovations using go language and aws. this role involves designing and implementing secure, scalable, and high-performing infrastructures, enhancing developer experience, and being a key player in ensuring our cloud platforms meet business and customer needs. responsibilities collaborate with the cloud team on services such as hashicorp vault, authentication and authorization, cloud platform provisioning, and certificate monitoring develop a...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for client support, primarily coveringnorth american clients, while contributing to24/7 global service coverageas part of afollow the sun (fts)model. as one of thefirst hires in your region, you will play a key role in helping usscale our global support presence, streamline helpdesk operations, and provideback-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support act as the first point of contact for client inquiries via platforms likejira service desk,zendesk, or similar. triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. keep all client interactions and internal updates well-documented and easy to follow. customersuccessoperations provideback-office supportto customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. help ensureaccuraterecords and consistent updates across systems for full customer visibility. assistin improving internal cs processes, templates, and playbooks as t...
Title: identity access management (iam) engineer requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. work with a development team to handle the whole project cycle and deliver quality technical solutions. design, code, test, implement, and support applications software that is delivered on time and within budget. learn security technologies, methodologies and industry best practices. participate in an on-call pager rotation to provide after-hours maintenance support. initiate proactive communication with internal/external teams. understand how the bank’s risk appetite and risk culture sh...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from contactpoint 360 talent acquisition & hr expert | elevating human capital with effective strategies as our director of operations , you’ll lead the charge in making sure our daily operations run smoothly, exceed client slas , and keep our teams motivated and aligned. you’ll be the bridge between internal performance and external client satisfaction — and a key player in shaping our culture and success. ensure daily operations surpass both internal expectations and external slas directly lead team leaders and lops, overseeing kpis, service delivery, and client satisfaction monitor production, service levels, and quality to proactively make adjustments act as the main contact for clients, and collaborate with qa, it, finance, ta, hr and support areas coach and develop your direct reports, fostering high performance own client lifecycle resolution from end to end create and maintain detailed operational reports and data-driven insights drive results through kpi analysis and proactive action ensure profitability through smart resource management foster strong client relationships and visibility what we’re looking for proven experience in bpo operations or similar leadership roles (+4 years) exceptional communication, organization, and people management skills kpi- and results-driven mindset experience handling tenured teams and large-scale programs strong analytical and reporting capabilities calm, client-facing presence under pressure a growing company with a people-first culture ...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 227745 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. the team public cloudops engineer is a specialized technology operations function which provides day 2 support for the bank’s strategy public cloud infrastructure and services on google kubernetes engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. the current public cloud platforms include the google cloud platform (gcp) and microsoft azure cloud. the role this individual contributor role provides technical administration and expertise in the following technology areas: support it service management (itsm) incidents, problems, change and service requests for the team to ensure public cloud infrastructure and delivery pipelines related to kubernetes are available and performing within operational standards. drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team. follow and develop procedures and best-practices to prevent unplanned outages. improve proactive monitoring and remediation to reduce customer impact and improve mttr. apply sre methodology for all process, tools and technology managed by public cloud operations. establish procedures and policies that ensure problems are documented and resolved. some o...
Requisition id: 229079 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. key accountabilities: works closely with end-users, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. must take an interest in understanding the business functions of the end-users. investigate, analyze, develop and maintain a strong knowledge of trading workflows, technology and market structure to ensure most streamlined approaches are implemented participate in meetings/stand ups with stakeholders to prioritize development tasks aligned with business goals. contributes to the design of new applications and undertakes enhancements. makes recommendations towards the development of new code or reuse of existing code involved in the full software development life cycle and is responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. show initiative to prepare and document artefacts that is important to the team prepare and support application releases intended for implementation to uat and production environments perform support of production trading applications to troubleshoot and quickly resolve any issues or questions. provide after hours support via an on-call pager on a rotational ...
For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting - edge technology and game - changing consulting to companies on the brink of ai - driven digital transformation. since 2001, we have grown into a full - service digital consulting company with 5500+ professionals working on a worldwide ambition. driven by the desire to make a difference, we keep innovating. fueling the growth of our company with our knowledge worker culture. when teaming up with xebia, expect in - depth expertise based on an authentic, value - led, and high - quality way of working that inspires all we do. about the role we are looking for a site reliability engineer (sre) with strong devops skills to join our platform engineering team in latam. in this role, you will work at the intersection of infrastructure, automation, and operations — delivering cloud - native solutions that empower developers, streamline systems, and elevate reliability. you’ll be responsible for managing cloud infrastructure on google cloud platform (gcp), supporting self - service tooling, and ensuring platform resilience through monitoring and governance. this position is ideal for professionals who thrive in fast - paced, collaborative environments and are passionate about scaling and securing cloud - native platforms. what you’ll do infrastructure and automation provision and manage gcp infrastructure using terraform, implementing reusable and scalable modules. deliver reliable, self - service infrastructure that supports deve...
Job description summary musc health – columbia medical center northeast is seeking an advanced practice provider (app) to join its neurological surgery practice in northeastern columbia, sc. the ideal candidate will be involved in both hospital and clinic-based care, including discharge planning, pre- and post-operative management, and comprehensive support to the neurosurgeon across all aspects of patient care. call coverage will be required, both via phone and in-person, in alignment with the physician’s call schedule. entity musc community physicians (mcp) worker type employee worker sub-type regular cost center cc001861 mcp - columbia ne neurosurg gatewy pay rate type hourly, salary pay grade health-33 scheduled weekly hours 40 work shift job description job summary/ purpose : musc health – columbia medical center northeast is seeking an advanced practice provider (app) to join its neurological surgery practice in northeastern columbia, sc. the ideal candidate will be involved in both hospital and clinic-based care, including discharge planning, pre- and post-operative management, and comprehensive support to the neurosurgeon across all aspects of patient care. call coverage will be required, both via phone and in-person, in alignment with the physician’s call schedule. fair labor standards act status: salaried/exempt hours per week: 40 scheduled work hours/shift: monday–friday, with hours varying based on the physician’s schedule. a typical shift is 8:00 am to 5:00 pm, though start and end times may shift as needed. the app will take first call in alignment with the ...
Helpdesk & customer support operations agent join to apply for the helpdesk & customer support operations agent role at regnology helpdesk & customer support operations agent join to apply for the helpdesk & customer support operations agent role at regnology get ai-powered advice on this job and more exclusive features. direct message the job poster from regnology what you'll do we are looking for a structured, reliable, and detail-oriented individual to join our customer success team as a helpdesk & customer success operations agent (remote). in this fully remote role, you will serve as a first-line contact for client support, primarily covering north american clients, while contributing to 24/7 global service coverage as part of a follow the sun (fts) model. as one of the first hires in your region, you will play a key role in helping us scale our global support presence, streamline helpdesk operations, and provide back-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support act as the first point of contact for client inquiries via platforms like jira service desk, zendesk, or similar. triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. keep all client interactions and internal updates well-documented and ea...
Our client is launching an office in bogotá to expand our reach and provide unparalleled services to our clients. they are seeking a skilled full-stack engineer to join their dynamic team and drive the success of their cloud-based solutions. as the full-stack engineer , you will play a pivotal role in overseeing the development, deployment, and maintenance of cloud-based applications within their solutions center in bogotá. you will collaborate closely with cross-functional teams, including the us-based colleagues and directly interact with their clients. you can expect to: drive your career through clearly defined expectations, mentorship from principals and vice presidents, and opportunities for advancement work with clients in a variety of industries diagnose complex technical and business problems and implement creative solutions that leverage pariveda’s capabilities to meet our clients’ needs use your knowledge of design principles and frameworks to perform and manage all aspects of projects throughout the sdlc including estimation, sprint planning, requirements gathering, architecting, developing, testing, issue/risk management, change control and delivery focus on master data management manage requests to innovate and evolve a suite of applications, which may require re-architecting foundational elements deliver presentations and facilitate meetings while adapting communication to varying audiences including high level stakeholders provide basic support, proactive monitoring, routine checks, data validation, and address security recommendations, including on-call req...
Join to apply for the agent role at iqor 1 month ago be among the first 25 applicants join to apply for the agent role at iqor location: medellin, antioquia, colombia posted date: 05/09/2025 we’re excited you’ve considered to be more with iqor. from customer interactions to product support, we’ll help you reach, stretch and realize your potential. grow more with your own customized career path. learn more with award-winning training. earn more with industry-leading compensation. and care more in a culture that treats you like family and gives back to your community. a world of opportunity is waiting. let’s get started! job summary we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productiv...
Bilingual front desk secretary (mental health support) join to apply for the bilingual front desk secretary (mental health support) role at bois talents . position overview: we are seeking a highly professional, bilingual (english/spanish) front desk secretary to be the first point of contact for our organization. this role is essential in ensuring callers are directed appropriately while maintaining high standards of customer care. the successful candidate will be the voice of the company — listening patiently, communicating clearly, and acting with empathy. key responsibilities answer incoming calls via ringcentral and direct them to the appropriate department or team member. provide basic information to callers when appropriate. handle callers with patience and empathy, especially in challenging situations. maintain call logs and ensure follow-ups are completed. collaborate with clinical and administrative teams. represent beheal professionally and warmly at all times. key skills & qualifications advanced english level (c1) — fluent in spoken and written communication. experience in customer service or administrative roles, preferably in healthcare. strong communication and interpersonal skills. ability to remain calm, empathetic, and solution-oriented under pressure. proactive team player. comfortable with technology and phone systems; experience with ringcentral is a plus. *candidates from colombia only.* apply if you meet these requirements. additional details seniority level: not applicable employment type: full-time job function: administrative industry: outsourcing...
Compassionate support starts with your voice in the dental industry, precision matters. this role offers the stability to plan your life, the support to grow, and the freedom. step out of the daily grind and into a future where your skills are valued, your time respected, and your career just as rewarding as the smiles you help protect. job description as a customer service representative , you will handle patient calls in both english and spanish, schedule appointments, and support documentation and data accuracy. your role ensures a seamless experience for patients while keeping dental operations running smoothly and professionally. job overview employment type: indefinite term type contract shift: monday to friday, 07:00 am - 04:00 pm (col time) salary: 3,300,000 col work setup: onsite, bogotá/medellin exciting perks await! 5 days work week weekends off 20 vacation days in total prepaid medicine fully-customized emapta laptop and peripherals direct exposure to our clients career growth opportunities diverse and supportive work environment prime office locations - bogotá and medellin unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar ) the qualifications we seek 1–2+ years of customer service experience , preferably in a dental office or call center fluency in english and spanish (spoken and written) strong interpersonal and communication skills proficiency in crm or emr systems and scheduling tools organized, detail-oriented, and capable of multitasking high school diploma required; healthcare or dental tra...
Job title dns devops engineer about your business area/department: this role is part of a global infrastructure team responsible for automating and operating our critical dns infrastructure across cloud and on-prem environments. the team operates under a follow-the-sun model, ensuring 24/7 support and collaboration across regions. summary of the role: we are looking for a dns devops engineer who is essential to ensure the sta-bility, performance, and scalability of dns services across a multi-cloud envi-ronment, including infoblox, bind, and cloud-native dns platforms. you will work in a follow-the-sun model, collaborating with international teams to support a highly available and secure dns platform. this is a hands-on engineering role combining infrastructure-as-code (iac), automation, and operational excellence. in this role you’ll: · develop and maintain infrastructure-as-code (iac) for dns infrastructure using terraform. · design and implement automation for dns operations and deployments. · operate and support dns services across azure, gcp, aws, and on-prem environments (infoblox, bind). · ensure high availability, performance, and security of dns infrastructure. · troubleshoot dns-related issues and participate in incident response and root cause analysis. · collaborate with internal teams to support dns needs for applications and services. · improve monitoring and observability using tools like prometheus and grafana. · contribute to dns architecture design and standards. · participate in an on-call rotation for 2nd level dns support. about the ideal ca...
This is a busy, team-oriented shop in our south region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield’s health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a customer-centric and positive attitude; good comm...
Join to apply for the senior scala developer role at epam systems 1 day ago be among the first 25 applicants join to apply for the senior scala developer role at epam systems epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dynamic and inclusive culture. here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. no matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. we are seeking a highly skilled senior scala developer to join our team and contribute to the design, development, and maintenance of our elasticsearch-based search platform. in this role, you will play a key part in building scalable and efficient search solutions, enhancing the shopping experience for millions of users, and supporting merchant needs. responsibilities design and develop features for advanced search solutions utilizing elasticsearch, with a focus on php and golang support, maintain, and enhance the search indexing pipeline using tools like rabbitmq and redis collaborate with product managers, ux designers, and engineers to transform business requirements into technical solutions drive improvements in search performance, relevance, and user experience for faceted and plain text search work with...
Who we are at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences. our dedication to , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical support expert(p2) for email (a part of twilio). about the job this position is for someone who is technical and is passionate about the customer's experience who loves helping people, solving problems, and wants to be a major factor in the success of our customers. the main responsibility for our technical support expert 2 is to enhance customer satisfaction and experience by resolving higher level requests and anticipating customer needs. it also focuses on skill development by mentoring technical support experts 1, delivering enablement when required, and suggesting new documentation topics for knowledge exchange (kcs). by recognizing product trends and training gaps, helping improve team capabilities. also, technical support experts 2 participate in the on-call rotation to effectively manage incidents. you'd be joining a team of hard-working individuals that care deeply about our email (sendgrid) twilio cust...
What you'll do we are looking for a structured, reliable, and detail-oriented individual to join our customer success team as a helpdesk & customer success operations agent (remote). in this fully remote role, you will serve as a first-line contact for client support, primarily covering north american clients, while contributing to 24/7 global service coverage as part of a follow the sun (fts) model. as one of the first hires in your region, you will play a key role in helping us scale our global support presence, streamline helpdesk operations, and provide back-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms like jira service desk, zendesk, or similar. - triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. - keep all client interactions and internal updates well-documented and easy to follow. customer success operations - provide back-office support to customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - help ensure accurate records and consistent updates across systems for full customer visibility. - assist in improving internal cs processes, templat...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - perform all channel monitoring to evaluate employee's behavior and customer service performance and compliance with the company policies and business laws and regulations - provide structured and valuable feedback and recommendations to address skills, knowledge gaps, and behavioral opportunities. - prepare and analyze internal and external quality reports for review with internal stakeholders and/or clients. - collaborate with call quality team members and qa manager to identify and streamline qa processes and implement process standards that enhance both service delivery and customer experience. - develop and enhance evaluation programs that targets the objectives of the account with operations, t...
Job summary at unifycx we believe in growing together. we empower our people with opportunities to lead thrive and embrace new challenges. if you're passionate about teaching and helping people become the best version of themselves this opportunity is for you. responsibilities - prepare and provide on premise and/or virtual training for new hires. - ensure that knowledge checks are in place to guarantee preparedness for handling customer phone interactions. - provide ongoing training of new and updated information products and processes. - create a positive and engaging virtual learning environment. - develop team skills in areas of customer service and communication. - ensure that all team members receive appropriate motivation direction coaching and feedback to achieve the learning objectives. - assemble and distribute course materials and teaching aids. - track completion of training and all testing results by employee. - provide feedback to management regarding individual attendance and progress during training and nesting. - coordinate with training management to identify new training needs and recommend additional learning material as appropriate. - assist with on-going training needs. - provide production floor support during nesting. - other duties as required. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec ...
Job summary we are searching for a sportsbook account manager to join our recently formed team supporting the growth of our newest product. this role is pivotal to the success of our latest product vertical so the role provides you with the opportunity to have very high levels of personal influence around a key new product launch. be part of the future of igaming with 9,000 arrisers see a job that excites you? apply now, and our friendly recruitment team will connect with you soon. your journey starts here responsibilities - as a sportsbook account manager you will report directly to the head of account management and onboarding team and will be responsible for providing the highest levels of service and support to sportsbook clients helping build long-term relationships to continuously grow the success of this new product vertical. - you are a market-oriented candidate who can help grow our b2b account management team and play a central role in actively nurturing our new sportsbook customer base. - you will be building long-term client relationships with senior stakeholders acting as the main point of contact on account management topics through an understanding of typical sportsbook business structures, goals, and requirements. - the role comes with commercial accountability, driving growth and profitability, monitoring customer satisfaction, and ensuring delivery of contractual obligations such as an sla. you will work towards achieving account management-related kpis and report the general status of our accounts to the head of account management. - internally, you w...
Job summary in close consultation with data center management, the field engineer will contribute to the maintenance of the technical installations and infrastructure on the data centers. this position will be based in bogota, colombia, and reports to the regional manager latam, data center operations. this job requires 24/7 on-call support. responsibilities - responsible for physical site inspections and reporting to ensure facilities are properly maintained and in good condition. - presence during generator monthly runs to record data, report incidents or malfunctions of the generators and be presence for corrective maintenance as necessary. - preventive maintenance (pm) actions oversight, and reporting of issues found and completion of the pms. - review/update and reporting of tickets resolutions or completions. - availability is to be on site within 30 minutes in the event of an emergency that arises in the data center. - ensure that safety standards are met during maintenance activities and normal operations. qualifications - education level complied with local degree standards, minimally at a m&e; or related technical education - formal, relevant mechanical & electrical engineering (m&e;) training - past safety training completed for data center operational supervisors - 2+ years of relevant work experience in a data center environment descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, ...
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