Job description: we are looking for a motivated email marketing intern to join our team. this internship offers hands-on experience in digital marketing, with a focus on email campaigns, audience engagement, and conversion optimization. key responsib...
Key skills & experiences: bachelor's or master's degree in computer science, software engineering, or a related field. 4-6 years of experience with python, java, bash, gawk, perl. knowledge of rest apis, microservices, and microservice-based architec...
Join to apply for the native media buyer role at launch potato 3 days ago be among the first 25 applicants join to apply for the native media buyer role at launch potato get ai-powered advice on this job and more exclusive features. who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing an...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. why join us if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - design and execute both automated and manual end-to-end test strategies across all layers of the testing pyramid; - validate ai model performance, including accuracy, confidence thresholds, and fallback behavior; - automate quality processes from data ingestion to extraction and classification, with a focus on speed, repeatability, and resilience; - test and validate integration points between ai components and core business logic; - support and enhance ci/cd pipelines by maintaining test infrastructure and defining quality gates, automated scripts, and synthetic data; - define and track quality metrics that matter to the business (e.g., turnaround time, confidence scores, correction rates); - stay on the cutting edge—continuously learn and apply the latest ai and qa practices to make the impossible possible for our customers. must haves - bachelor’s degree in computer science, engineering, information systems, or equivalent experience; - 3+ years of experience in qa, test engineering, or related roles with a strong grasp of qa methodologies; - solid understanding of sdlc, agile methodologies, and software qualit...
Kenvue is currently recruiting for a: indirect procurement - subject matter expert what we do at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid that you already know and love. science is our passion; care is our talent. who we are our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. we are passionate about insights, innovation and committed to delivering the best products to our customers. with expertise and empathy, being a kenvuer means having the power to impact millions of people every day. we put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! join us in shaping our future–and yours. for more information, click here. role reports to: global r2p coe manager location: latin america, colombia, distrito capital de bogota, bogota work location: hybrid what you will do kenvue is currently recruiting for: indirect procurement gpo subject matter expert to be based of work located at bogotá, colombia. reporting directly to the global r2p coe manager. who we are at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid tha...
Sr. marketing associate, city storage systems - bogota bogota about us: at city storage systems, we're building infrastructure for better food. we help restaurateurs around the world succeed in online food delivery. our goal is to make food more affordable, higher quality and convenient for everyone. we're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. about the role: we’re looking for a marketing manager with 5–7 years of experience to lead and execute multi-channel marketing campaigns that drive engagement, leads, and revenue. you’ll own key growth initiatives, collaborate cross-functionally, and play a critical role in shaping our lead generation tactics.you should be comfortable managing campaigns end-to-end, analyzing performance, and making decisions based on data. this is a great opportunity for a marketer who thrives in a fast-paced, collaborative environment and wants to make a measurable impact. what you’ll do: - execute, and optimize integrated marketing campaigns across email, digital, content, paid media, and events - own campaign performance metrics and report on results, insights, and optimizations - manage lead generation and nurture programs - execute creative marketing strategies across both b2b and b2c audiences, ensuring tailored messaging and channel mix for each - launch full-funnel campaigns that drive brand awareness, customer acquisition, and retention - create compelling b2b enablement material...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. **what you can expect** **job summary** the e2e supply chain sr planner at zimmer biomet is responsible for ensuring reliable product availability and optimizing service levels, inventory, and supply chain. the e2e supply chain planner converts the aggregate family and monthly supply plans into sku and weekly supply and distribution plans. this global role requires close cooperation and working with a number of stakeholders within zimmer biomet. the role is also responsible for continuously monitoring the flow, informing stakeholders and taking proactive measures to ensure that agreed targets are met. in doing so, this position helps zimmer biomet commit to the highest standards of patient safety and quality in our products and services and to world-class integrity and ethical business practices. **how...
What you’ll do: you’ll lead guerrilla-style growth initiatives to position symphonica as the global leader in no-code oss and drive high-intent leads from telco cios, enterprise architects, and developers. your mission: deploy bold, data-driven tactics—viral case studies, aws hacks, analyst influence, community infiltration, trial-to-paid funnels—that generate attention, trust, and pipeline. you’ll operate with speed, creativity, and full ownership to outmaneuver giants and win mindshare in the oss modernization race. must-have: modern b2b saas growth stack - proficient in platforms like salesforce marketing cloud, marketo, hubspot, mixpanel, or amplitude for funnel tracking and lead scoring - experience running a/b tests across landing pages, emails, and trial flows (e.g., with google optimize or convert) - skilled at using tools like webflow, unbounce, or figma to prototype and launch conversion pages - familiar with clearbit, segment, or other enrichment and targeting tools - deep understanding of saas growth metrics: cac, ltv, pqls, funnel conversion, and retention technical literacy & automation - comfortable with sql for self-serve analytics and growth ops - basic python for data management, web scraping, automation, or internal tools - experience using zapier, airtable, or retool to automate manual workflows and growth experiments - knows how to embed tracking scripts, manage pixels, and troubleshoot basic front-end issues benefits: - your vacation is over and you feel that it was not enough? xl days: unlimited responsible time off. - sta...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a mid+/senior project manager to join our team. here are the challenges that our next warrior will face and the requirements we look for: job title: mid+/senior project manager location: remote position overview: we are seeking a highly skilled senior project manager with extensive experience in agile delivery methodologies to join our team. this role requires a proactive leader with excellent communication and organizational skills to manage and deliver complex data-driven projects in a dynamic corporate environment. the ideal candidate will bring a strong agile mindset and the ability to coach teams as they adopt agile practices, ensuring alignment with strategic goals and fostering collaboration across stakeholders. key responsibilities: - lead the planning, execution, and delivery of complex data services projects, ensuring adherence to time, cost, and quality standards. - manage the implementation and configuration of multiple packaged software...
The implementation manager sr spec is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. recognized technical authority for an area within the business. requires basic commercial awareness. there are typically multiple people within the business that provide the same level of subject matter expertise. developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. significant impact on the area through complex deliverables. provides advice and counsel related to the technology or operations of the business. work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **responsibilities:** + exemplifies citi’s core values and leadership standards. executes to the highest ethical standards. + responsible for completing internal and external project related activities to ensure a timely and smooth client implementation process. identifies areas of process improvement and recommends solutions. + brings deep experience in process. + able to prioritize multiple projects, closely monitors progress and follows up accordingly. leverages metrics and finds optimization opportunities. + performs other duties as assigned + has the ability to operate with a limited level of direct supervision. + can exercise independence of judgement and autonomy. + ...
Job title: senior customer service specialist location: remote 100% salary: 1500 - 2000 usd (doe) + performance bonuses. working hours: 8am - 5pm pst about the role: we’re seeking a seasoned senior customer service specialist to join our customer support team—with the opportunity to grow into a team lead role. this position is ideal for an experienced customer service professional who thrives in complex, multi-channel environments and is ready to take the next step in their career by mentoring others and driving process improvements.you’ll bring 5+ years of customer service experience , preferably with 3 years in e-commerce , and expertise in managing customer interactions via email and social media platforms (facebook, instagram, tiktok) . key responsibilities: senior specialist support: manage escalated and complex customer inquiries across emails and social media platforms with a focus on resolution, customer satisfaction, and efficiency. process backoffice tasks such as refunds, returns, replacements, and order adjustments with high attention to detail. support cross-functional collaboration to resolve customer pain points and improve workflows. leadership development & team support mentor and support junior team members by sharing best practices and providing informal guidance. assist in onboarding and training new team members as needed. act as the first point of contact for escalations from the team when the supervisor is unavailable. process & performance optimization identify trends in customer inquiries to recommend process enha...
Position title: biligual recruiter b2+/c1 level modality: (available for medellín, bogotá, barranquilla, cali) we are seeking a caregiver recruiter to lead the full-cycle recruitment of homecare professionals. this role is ideal for someone with experience in healthcare recruitment, strong organizational skills, and a passion for building meaningful relationships with candidates. key responsibilities identify, screen, and recruit qualified caregivers for homecare roles manage the full recruitment cycle: job postings, resume screening, interviews, assessments, and hiring maintain a database of qualified candidates for current and future needs collaborate with hiring managers to understand staffing needs use platforms like linkedin, indeed, and healthcare-specific job boards to attract top talent monitor and update the ats to ensure accurate candidate tracking verify caregiver credentials and ensure compliance with state-specific certifications provide regular reports on recruitment metrics and hiring trends skills & qualifications hard skills: 1. proven experience with applicant tracking systems (ats) 2. strong understanding of homecare roles and requirements 3. expertise in linkedin recruiter, job boards, and boolean searches 4. proficiency in microsoft office suite and/or google workspace 5. excellent written and verbal communication skills in english b2+ or c1 6. experience tracking kpis and recruitment metrics soft skills: - outstanding interpersonal and relationship-building skills - highly organized and detail-oriented - ability to work independ...
We are seeking a results-driven and highly creative digital marketing specialist/manager to lead and execute reboot monkey’s global digital marketing strategy. you will be responsible for building our brand presence, generating leads, increasing traffic, and supporting business development through targeted campaigns across various digital platforms. **key responsibilities**: - ** digital strategy & growth** - develop and execute a full-funnel digital marketing strategy tailored to reboot monkey’s b2b tech services. - launch and manage performance campaigns across google, linkedin, meta, and other key platforms. **2. lead generation & conversion** - design and optimize conversion funnels to drive sales-qualified leads for enterprise clients and technical recruitment projects. - work cross-functionally with sales, talent acquisition, and operations teams to align on messaging and pipeline goals. **3. content & brand storytelling** - create and oversee high-impact content—blogs, social posts, newsletters, case studies, whitepapers, and more. - ensure consistent brand voice, visual identity, and tone across all digital touchpoints. **4. seo, sem & analytics** - improve our organic presence through advanced seo strategies (technical + content-based). - plan and execute paid search/display/social campaigns with a focus on roi. - monitor kpis and performance metrics using tools like ga4, pipedrive, search console, and semrush. **5. website management & optimization** - oversee website strategy and updates (in collaboration with designers/devs) to ensure optim...
📌 position title: biligual recruiter b2+/c1 level 🌐 modality: (available for medellín, bogotá, barranquilla, cali) we are seeking a caregiver recruiter to lead the full-cycle recruitment of homecare professionals. this role is ideal for someone with experience in healthcare recruitment, strong organizational skills, and a passion for building meaningful relationships with candidates. ✅ key responsibilities 🔍 identify, screen, and recruit qualified caregivers for homecare roles 📄 manage the full recruitment cycle: job postings, resume screening, interviews, assessments, and hiring 🗂️ maintain a database of qualified candidates for current and future needs 🤝 collaborate with hiring managers to understand staffing needs 🌐 use platforms like linkedin, indeed, and healthcare-specific job boards to attract top talent 📊 monitor and update the ats to ensure accurate candidate tracking 📋 verify caregiver credentials and ensure compliance with state-specific certifications 📈 provide regular reports on recruitment metrics and hiring trends 🧠 skills & qualifications hard skills: 1. proven experience with applicant tracking systems (ats) 2. strong understanding of homecare roles and requirements 3. expertise in linkedin recruiter, job boards, and boolean searches 4. proficiency in microsoft office suite and/or google workspace 5. excellent written and verbal communication skills in english b2+ or c1 6. experience tracking kpis and recruitment metrics soft skills: - outstanding interpersonal and relationship-building skills - highly organized and detail-oriented - ...
Job function: field sales the role: we strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. this is the basis of our diversity, equity, inclusion, and belonging initiatives. we are thrilled to announce an opportunity to join our team as: **customer success manager farmer** full-time | bogotá colombia | hybrid model an customer success manager farmer at softwareone is responsible for cultivating and nurturing deep client relationships while delivering the best of our software solutions. taking ownership of revenue, profit/loss, and growth objectives for existing client accounts, focusing on renewals, cross-selling, and upselling opportunities. collaboration with customer success managers (csms) will be essential to ensure seamless solution delivery. leveraging the diverse resources within softwareone to address client queries promptly and effectively, ultimately driving client satisfaction and business growth. **account growth & retention** - build strong, long-term relationships with existing customers to drive loyalty and retention. - identify upsell and cross-sell opportunities within your customer base, aligning solutions to business needs. - partner with sales teams to develop and execute account growth plans. - negotiate renewals and expansions, ensuring customer satisfaction and revenue growth. **solution adoption & enablement** - understand customers’ technical environments and how our solutions integrate with their operations. - support onboarding, configuration, and adoption of solution...
Are you a computer science expert fluent in spanish (latin america), eager to shape the future of ai? large‑scale language models are evolving from clever chatbots into powerful engines of scientific discovery. with high‑quality training data, tomorrow's ai can democratize world‑class education, keep pace with cutting‑edge research, and streamline software development for engineers everywhere. that training data begins with you—we need your expertise to help power the next generation of ai. we're looking for computer science specialists who live and breathe algorithms, data structures, machine learning, artificial intelligence, software engineering, computer networks, cybersecurity, cloud computing, database management, and systems architecture. you'll challenge advanced language models on topics like algorithm optimization, model training and evaluation, network protocols, distributed systems, object-oriented design, and performance tuning—documenting every failure mode so we can harden model reasoning. on a typical day, you will converse with the model on coding scenarios and theoretical computer science questions, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics. a master's or phd in computer science or a closely related field is ideal; peer‑reviewed publications, software development experience, or hands-on machine learning projects signal fit. clear, metacognitive communication—"showing your work"—is essential. we offer a pay range of $8-to - $65 per hour, wi...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. **job duties**: under general supervision, responsible for leading local inventory planning meetings, setting and maintenance of material requirements planning (mrp) data, running analytics to optimize inventory levels, and identifying and redeploying obsolete inventory. role requires an understanding of inventory planning. responsible for the basic inventory management function for the area supported to include: sales order delivery process and reconciliation, reporting to psl leadership key metrics, goods issue and receiving process and developing solutions to address gaps. will interface with procurement, logistics and manufacturing customer service representatives to prioritize orders, monitor lead times, and provide forecast information. the position requires interfaces with the product service lines (psl) and other support groups. this position will also promote lean and continuous improvement initiatives and comply with the company's safety programs. will have direct impact and responsibility to meet financial goals and objectives for the business. strong computer skills and analytical abilities to resolve problems required. **qualifications**: profesional en administración de empresas, in...
**_essential duties & responsibilities_** 1. supervise, mentor and work in partnership with hr team members. recruitment, training, onboarding, local labor law, employee relations case management, compensation and benefits, legal matters, transfer processes, and expatriation. 2. ensure compliance with hr policies and/or regulations. 3. establish and improve performance metrics. 4. oversee system or workflow improvements. 5. ability to identify, problem solve, and bring resolution to complex or non-routine situations, involving manager and other cross functional or divisional groups as appropriate. 6. contribute and support the development of hr department goals, objectives, and systems. 8. establish and maintain accurate records and reports. 10. positively influence the continuous improvement of hr processes and procedures. 11. understand. create. simplify. 12. other duties as assigned. **_ required qualifications_** - b.a. or b.s. degree in human resources or related business field - typically eight years experience within human resources or a related field - demonstrated knowledge of law and legal practices and procedures as it pertains to hr area - excellent listening, interviewing, facilitating, negotiating and interpersonal skills - ability to supervise and support a team - ability to work independently, accepting ownership for assigned responsibilities - ability to maintain confidentiality and demonstrate discretion in handling sensitive information and data. - strong writing, documentation, and speaking skills - ability to learn new s...
We are seeking a results-driven and highly creative digital marketing specialist/manager to lead and execute reboot monkey’s global digital marketing strategy. you will be responsible for building our brand presence, generating leads, increasing traffic, and supporting business development through targeted campaigns across various digital platforms. **key responsibilities**: - ** digital strategy & growth** - develop and execute a full-funnel digital marketing strategy tailored to reboot monkey’s b2b tech services. - launch and manage performance campaigns across google, linkedin, meta, and other key platforms. **2. lead generation & conversion** - design and optimize conversion funnels to drive sales-qualified leads for enterprise clients and technical recruitment projects. - work cross-functionally with sales, talent acquisition, and operations teams to align on messaging and pipeline goals. **3. content & brand storytelling** - create and oversee high-impact content—blogs, social posts, newsletters, case studies, whitepapers, and more. - ensure consistent brand voice, visual identity, and tone across all digital touchpoints. **4. seo, sem & analytics** - improve our organic presence through advanced seo strategies (technical + content-based). - plan and execute paid search/display/social campaigns with a focus on roi. - monitor kpis and performance metrics using tools like ga4, pipedrive, search console, and semrush. **5. website management & optimization** - oversee website strategy and updates (in collaboration with designers/devs) to ensure optim...
Are you a stem expert fluent in spanish (latin america), eager to shape the future of ai? large‑scale language models are evolving from clever chatbots into powerful engines of scientific discovery and technical problem-solving. with high‑quality training data, tomorrow's ai can democratize world‑class education, keep pace with cutting‑edge research, and streamline work for engineers, scientists, and analysts everywhere. that training data begins with you—we need your expertise to help power the next generation of ai. we're looking for stem specialists who live and breathe mathematics, physics, chemistry, engineering, data science, computer science, and scientific computing. you'll challenge advanced language models on topics like thermodynamics, mechanics, calculus, statistics, materials science, electronics, algorithm design, and quantitative modeling—documenting every failure mode so we can harden model reasoning. on a typical day, you will converse with the model on real-world stem problem-solving scenarios and theoretical technical questions, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics. a bachelor's or master's degree in a stem discipline is ideal; published research, engineering design experience, data analysis projects, or coding portfolios signal fit. clear, metacognitive communication—"showing your work"—is essential. we offer a pay range of $8-to - $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geograph...
Org. setting and reporting - responsibilities - within delegated authority, the incumbent will perform the following duties: 1. develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. 2. identify, analyze, and interpret trends or patterns, using statistical methods to identify relevant features and variables in structured and unstructured sources of information and data. 3. develop and implement various analysis, reporting and quality control capabilities; identify appropriate data sources for analytics projects; locate and define new data analysis process improvement opportunities. 4. develop reports, dashboards or other tools to effectively summarize findings and convey information to management. 5. document requirements, background information and methodology and establish documentation practices and standards for other staff to follow. 6. create interactive and static data visualizations and employ advanced features of data visualization tools to aid decision-making and communications of analysis outputs. 7. lead production of data products such as reports or newsletters related to data analysis activities. 8. drafts inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc. 9. establish communication and cooperation with other parts of the organization to request data and express data needs. 10. collaborate with data engineers and data scientists to improve data flows, data quality, etc. 11. keep abreast of the current and emerging trends and develop...
At roofr, we’re obsessed with our customers. we constantly gather feedback to shape, prioritize, and launch the products they truly need. that’s what makes roofr’s crm special. we started by building essential sales tools like aerial roof measurements and digital sales proposals. but when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. so, we created a crm that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. with a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. we have an amazing culture, strong financials, and best-in-class company metrics. it’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. building a powerful user experience is what sets roofr apart from all other roofing platforms. as an contract engineer in an early stage and high growth company, you will have a large impact on both technical implementation and help steer our technology roadmap. what you'll get to do: - help drive backend architecture to the next stage of roof’s systems - work in a fast-paced cross-functional team that values doing things ‘the right way’ - contribute in an early-stage company with engineering first culture - contributing to all aspects of the software development lifecycle, from planning to delivery - collaborating with the cross-functional team members to de...
We are seeking a results-driven and highly creative digital marketing specialist/manager to lead and execute reboot monkey’s global digital marketing strategy. you will be responsible for building our brand presence, generating leads, increasing traffic, and supporting business development through targeted campaigns across various digital platforms. **key responsibilities**: - ** digital strategy & growth** - develop and execute a full-funnel digital marketing strategy tailored to reboot monkey’s b2b tech services. - launch and manage performance campaigns across google, linkedin, meta, and other key platforms. **2. lead generation & conversion** - design and optimize conversion funnels to drive sales-qualified leads for enterprise clients and technical recruitment projects. - work cross-functionally with sales, talent acquisition, and operations teams to align on messaging and pipeline goals. **3. content & brand storytelling** - create and oversee high-impact content—blogs, social posts, newsletters, case studies, whitepapers, and more. - ensure consistent brand voice, visual identity, and tone across all digital touchpoints. **4. seo, sem & analytics** - improve our organic presence through advanced seo strategies (technical + content-based). - plan and execute paid search/display/social campaigns with a focus on roi. - monitor kpis and performance metrics using tools like ga4, pipedrive, search console, and semrush. **5. website management & optimization** - oversee website strategy and updates (in collaboration with designers/devs) to ensure optim...
Join the team as our next manager, noc for twilio’s network operations team. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing reports and documentation for high-severity incidents while ensuring accurate internal process documentation. collaborate cross-functionally with incident command, operations, support, product, engineering, and business development teams to enhance service monitoring and incident management. identify and drive automation initiatives to streamline noc operations, working closely with software engineers to develop necessary tools. hire, mentor, and retain a high-performing, customer-focused team while driving continuous training and performance reviews. foster a culture of transparency, collaboration, and respect across teams. qualifications...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview: we are searching for a highly motivated individual to be part of one of the main cornerstones of the business, leading the driver onboarding strategy. if you like working in a fast-paced environment, solving and identifying real problems, and translating them into clear and meaningful actions this is the perfect position. in this role, you will need to have a solid foundation in product management and data insights, be able to handle several work streams from a strategic perspective, and stakeholder management in latam and china, and at the same time deep d...
**description**: **about the role**: sugarcrm is hiring a regional technical support delivery manager to lead frontline support execution across your designated region. this role is foundational to our support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. as a technical support delivery leader, you will manage a team of support engineering specialists and senior specialists. you will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, sla adherence, escalations, and customer satisfaction. you’ll also work closely with your global peers, product, and support operations to continuously raise the bar on operational excellence and user outcomes. **impact you will make in the role**: - own daily support execution for your region, ensuring consistent performance against operational goals and slas - manage and optimize staff coverage, team availability, and queue balancing in collaboration with support operations and workforce planning - ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations - lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery - monitor and improve case handling efficiency, frt, resolution time, and overall support quality - cond...
Job description 1. developing the market business, set up effective promotional plan, and achieve sales target; 2. developing trust relationships with a portfolio of major clients wholesalers/retailers; 3. acquiring a thorough understanding of key customer needs and requirements, focus smartphones and ecosystem products; 4. expanding the relationships with existing customers by continuously proposing solutions that meet their targets; 5. assist in formulating the overall go-to-market strategy (price, product positioning, promotion and channel strategy) of the company; 6. prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics; 7. follow up and analysis of the sell-through/sell-out data of wholesalers/retailers; 8. effectively carry out market research, demand collection, industry development foresight and work closely with product and hq team to improve product optimization. job requirements 1. fluent in english, marketing related major, bachelor’s degree or above; 2. working in smartphone domain (or high-tech hardware industry) is preferred, 3-5 years of working experience in the similar position is preferred; 3. extensive connections in consumer electronics and smartphone industry; 4. strong communication and interpersonal skills; 5. excellent organizational skills; 6. passionate, strong sense of teamwork. #j-18808-ljbffr...
Barranquilla, colombia | posted on 04/24/2025 op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner ...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters around the world, and more than 1,000 clients served in our 30 years of history, artificial intelligence is our reality...
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