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The level 1 support engineer will join our team to provide technical support to our main customers in the region. he/she will be the customer’s main contact and escalation point and will work closely with the company’s support team. as part of our te...
This is a busy, team-oriented shop in our ns region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield's health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; stihl tool experience is considered an asset; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a cu...
This is a busy, team-oriented shop in our south region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield's health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a customer-centric and positive attitude; good ...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients in north america, while contributing to24/7 global service continuitythrough a coordinated follow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such as datadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of the follow the sun support model. - support response efforts for high-priority or platform-wide incidents,...
Job title: programme analyst, sexual reproductive health, and reproductive rights (srhrr) level: no-b fixed term/temporary: fixed term rotational/non-rotational: non-rotational duration: one year (with possible extension subject satisfactory performance) this is a project funded position. call to action are you passionate about ensuring reproductive rights and helping people during times of crisis? are you great at multi-tasking, prioritizing and are a talented project manager who continuously strives to improve business processes? are you a team player capable of working with colleagues of widely diverse backgrounds? if so, this might be the job for you. how you can make a difference: unfpa is the lead un agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. unfpa's strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of unfpa and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. these results capture our strategic commitments on accelerating progress towards realizing the icpd and sdgs in the decade of action leading up to 2030. our strategic plan calls upon un member states, organizations, and individuals to "build forward better", while addressing the negative impacts of the covid-19 pandemic on women's and girls' access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals. in a world w...
Select how often (in days) to receive an alert: create alert profile -field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. operating systems advanced skills, use...
Head of support – bogota, colombia (national) join or sign in to find your next job join to apply for the head of support – bogota, colombia (national) role at relief web head of support – bogota, colombia (national) 3 weeks ago be among the first 25 applicants join to apply for the head of support – bogota, colombia (national) role at relief web get ai-powered advice on this job and more exclusive features. colombia head of support – bogota, colombia (national) organization - geneva call posted 4 jul 2025 closing date 31 jul 2025 department: external relations and support services – finance duty station: bogota, colombia contract type: full-time (100%) mission geneva call is a neutral and impartial non-governmental organization dedicated to promoting respect by armed groups and de facto authorities (agdas) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. geneva call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access. role under the supervision of the country director and the technical supervision of functionals lead in hq, the head of support is accountable for efficient management of all support functions: finance, hr, it, donor relations, procurement, administration, logistics, service (such a...
This is a busy, team-oriented shop in our gta region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment;diagnose and service qa rental equipment;diagnose and repair customer tools;perform preventative maintenance on fleet and customer equipment;maintain small engine related equipment;load and unload customer rental equipment and explain operation instructions as required;keep the yard in proper order;perform other duties as assigned.key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield's health and safety policy programs and initiatives;experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools;extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair;hands-on experience in troubleshooting and repairs;ability to work independently, skilled in time management and organization;adaptable to on-call work schedules and willing to work to meet the demands of the business;a customer-centric and positive attitude; good communication ski...
People are our most valuable asset.join cmg's innovation lab as machine learning engineer specializing in agentic system design and large-language models (llms) to streamline subsurface workflows. you'll fine-tune, orchestrate, and deploy llm-powered agents that can automate data preparation, report generation, and decision-support tasks for reservoir engineers.key responsibilitiesllm fine-tuning & prompt engineering:adapt state-of-the-art llms (e.g., gpt-style, llama-based) to domain-specific tasks—data extraction from well logs, automated reporting, anomaly detection.create, iterate, and optimize prompts and training pipelines for few-shot and reinforcement-based fine-tuning.agentic workflow design:build multi-step "agents" that chain llm calls, external apis, and rule-based checks to fully automate routine subsurface tasks.ensure agents handle error recovery, context management, and scalability under production loads.backend & orchestration:develop microservices in python or c# to serve llm agents via api, integrating with cmg's data stores and simulation tools.containerize and deploy these services, instrumenting them with monitoring, logging, and performance metrics.scalability & governance:collaborate with devops to scale inference horizontally, balancing cost, latency, and throughput.cross-functional delivery:partner with ux designers to provide intuitive interfaces (chatbots, dashboards) for engineers to interact with agents.lead agile sprints, demos, and retrospectives—communicating progress and trade-offs to product and domain teams.note: this description reflect...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 227745 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. the team public cloudops engineer is a specialized technology operations function which provides day 2 support for the bank's strategy public cloud infrastructure and services on google kubernetes engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. the current public cloud platforms include the google cloud platform (gcp) and microsoft azure cloud. the role this individual contributor role provides technical administration and expertise in the following technology areas: support it service management (itsm) incidents, problems, change and service requests for the team to ensure public cloud infrastructure and delivery pipelines related to kubernetes are available and performing within operational standards. drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team. follow and develop procedures and best-practices to prevent unplanned outages. improve proactive monitoring and remediation to reduce customer impact and improve mttr. apply sre methodology for all process, tools and technology managed by public cloud operations. establish procedures and policies that ensure problems are documented and resolved. some of the key acco...
Data analyst-benefit indexwould you like to join a diverse and inclusive team? this position is waiting for you! this is a hybrid position with the flexibility to work virtually as well as from our bogotá offices. aon is in the business of better decisions at aon, we shape decisions for the better to protect and enrich the lives of people around the world. as an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. what the day will look likedirectly support our client organizations to collect and update employee benefit plan details, which will be used in our benefit index and benefit spec select databases.use our proprietary database systems to maintain the employee benefit data, organization demographics, contact information, permissions, and statuses.respond to requests from consultants and clients to run custom reports from the databases.develop extensive knowledge of employee benefits which include retirement, health, welfare, time off, work/life, and financial assistance.how this opportunity is differenttake advantage of the opportunity to be part of a coordinated team, having contact with different internal, multicultural teams and various learning and development possibilities! skills and experience that will lead to successstudent or graduate of careers related to data analysis (desirable).advanced/bilingual english.knowledge of office tools (mainly excel).attention to detail.how we support our colleaguesin addition to our comprehensive benefits package, we encourage ...
This is a busy, team-oriented shop in our gta region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. key responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield's health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a customer-centric and positive attitude; good co...
The employee relations senior analyst is responsible for establishing and continuously maintaining effective, cooperative day to-day interactions with hr business partners, business leaders, employees, and other human resources team members. this position will serve as a proactive change agent who will act as an advisor and coach employees and leaders in the area of employee relations. the employee relations senior analyst will proactively work with the hrbp in application of hr processes, policies and procedures and implementing strategies that support the goals of the organization. this role will cover bogotá c-26 key accountabilities · serve as er subject matter expert for business and human resources partners, engaging internal and external legal resources as necessary. · prepare and conduct disciplinary processes in all stages, ensuring compliance with the legal requirements and internal working rules (listening to call recordings and perform transcriptions when required for the case) · collaborate and assist hr solutions/payroll team to answer requests of employees or former employees, related to labor relations. · support life cycle of employment process assisting with the preparation of required documentation, partnering with legal if necessary. · ensure appropriate resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction levels · work with the legal team in the investigation of and response to charges from the minister of labor or other agencies, constitutional actions, and ...
What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for client support, primarily covering north american clients, while contributing to24/7 global service coverageas part of afollow the sun (fts)model. as one of thefirst hires in your region, you will play a key role in helping usscale our global support presence, streamline helpdesk operations, and provideback-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms like jira service desk,zendesk, or similar. - triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. - keep all client interactions and internal updates well-documented and easy to follow. customer success operations - provideback-office supportto customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - help ensureaccuraterecords and consistent updates across systems for full customer visibility. - assistin improving internal cs processes, templates, and playb...
The kestra team has over 400 years of experience in the external and internal cardiac medical device markets. the company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. innovating versatile new ways to deliver care, kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. the assure patient specialist (aps) conducts patient fitting activities in support of the sales organization and the team of regional clinical advisors (rca). the aps will serve as the local patient care representative to provide effective and efficient patient fittings. we have an opening in columbia, sc. this is a paid per fitting position. essential duties act as a contractor assure patient specialist (aps) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. the aps will be trained and certified as an assure patient specialist by kestra. ability to provide instruction and instill confidence in assure patients with demonstrated patient care skills willingness to contact prescribers, caregivers and patients to schedule services ability to accept an assignment that could include daytime, evening, and weekend hours travel to hospitals, patient's homes and other healthcare facilities to provide fitting services measure the patient to determine th...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 227745 employee referral program – potential reward:$400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. the team public cloudops engineer is a specialized technology operations function which provides day 2 support for the bank's strategy public cloud infrastructure and services on google kubernetes engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. the current public cloud platforms include the google cloud platform (gcp) and microsoft azure cloud. the role this individual contributor role provides technical administration and expertise in the following technology areas: support it service management (itsm) incidents, problems, change and service requests for the team to ensure public cloud infrastructure and delivery pipelines related to kubernetes are available and performing within operational standards.drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team.follow and develop procedures and best-practices to prevent unplanned outages.improve proactive monitoring and remediation to reduce customer impact and improve mttr.apply sre methodology for all process, tools and technology managed by public cloud operations.establish procedures and policies that ensure problems are documented and resolved.some of the key accountabili...
Title: identity access management (iam) engineer requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotia tech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - work with a development team to handle the whole project cycle and deliver quality technical solutions. - design, code, test, implement, and support applications software that is delivered on time and within budget. - learn security technologies, methodologies and industry best practices. - participate in an on-call pager rotation to provide after-hours maintenance support. - initiate proactive communication with internal/external teams. - understand how the bank...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from contact point 360 talent acquisition & hr expert | elevating human capital with effective strategies as our director of operations, you’ll lead the charge in making sure our daily operations run smoothly, exceed client slas, and keep our teams motivated and aligned. you’ll be the bridge between internal performance and external client satisfaction — and a key player in shaping our culture and success. - ensure daily operations surpass both internal expectations and external slas - directly lead team leaders and lops, overseeing kpis, service delivery, and client satisfaction - monitor production, service levels, and quality to proactively make adjustments - act as the main contact for clients, and collaborate with qa, it, finance, ta, hr and support areas - coach and develop your direct reports, fostering high performance - own client lifecycle resolution from end to end - create and maintain detailed operational reports and data-driven insights - drive results through kpi analysis and proactive action - ensure profitability through smart resource management - foster strong client relationships and visibility what we’re looking for - proven experience in bpo operations or similar leadership roles (+4 years) - exceptional communication, organization, and people management skills - kpi- and results-driven mindset - experience handling tenured teams and large-scale programs - strong analytical and reporting capabilities - calm, client-facing presence under pressure - a grow...
We're looking for a detail-oriented and organized individual to support our property management operations. in this role, you'll be responsible for creating and managing work orders in yardi, processing billing reports, reconciling invoices, and ensuring accurate documentation across systems. you'll collaborate with technicians and managers to resolve discrepancies and maintain service records. this position is ideal for someone with strong data entry skills, a keen eye for detail, and the ability to thrive in a fast-paced, team-oriented office environment. essential functions: create work orders in yardi as directed create emergency overtime work orders based on technician emergency call notes reword, edit, encode, and maintain all work orders handle weekly billing reports adjust and finalize billing based on work order disputes audit work orders created by managers and send a follow-up email if there are discrepancies forward invoices using the corporate account to actual property qualifications: a high school diploma or equivalent; college degree preferred 1+ years customer service experience in an office environment 1+ years data entry or work order processing experience preferred excellent written and verbal communication skills ability to type 40 words per minute strong computer aptitude, which includes expertise with microsoft 365 applications proven accuracy and high attention to detail knowledge of office management systems and procedures excellent time management skills and ability to multi-task and prioritize work excellent problem-solving skills strong organ...
Job title: supervisor, training & quality job description: the supervisor, training & quality is responsible for assisting with the analysis, scheduling, and implementation of all classroom training and transactional monitoring in support of assigned client programs to ensure superior workforce preparation. they will support transactional monitoring clients with multiple programs or lines of business across multiple sites/geographies. this includes supervising evaluators and trainers supporting their portfolio. the position fosters client and departmental relationships to reduce costs, improve performance, and increase revenue. they are responsible for the overall direction, coordination, and evaluation of the department. career path policies: the game-changers must have the approval of their immediate supervisor to apply for the call. required tenure: 6 months. performance requirement: kpis or goals on target for the last 3 months. no active disciplinary actions. participation in only one process at a time. compliance with the corporate university learning paths. must remain at least 6 months in the current position before applying for another call. if the same call is launched multiple times, not selected candidates cannot apply for the same position for the following 2 months. the process may be performed outside working hours; availability in free time may be required. additional guidelines related to legislation or client policies will be documented accordingly. location: col medellin - fabricato - cra. 50 #38a-185, rincon santos, bello, antioquia langu...
At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don't just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you're in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary are you passionate about creating meaningful connections? well, we are, too. in fact, we are committed to finding new ways to help people connect with what's important to them. it starts with the connections we create with each other. those relationships fuel the innovative tools we build for our partners and customers. broadvoice is looking for an experienced service coordinator to join our growing team. in this role, you will work independently to manage the design and implementation of customers applications from assigned sales orders. you will be vital for the successful implementation of new and existing customer services as the single point of contact, from contract execution to fulfillmen...
What you'll do we are seeking structured, analytical, and client-focused individuals to join our global support team as a product support specialist – regnology tax and banking product (remote from latam). in this fully remote role, you will primarily support clients in north america, while contributing to 24/7 global service continuity through a coordinated follow the sun (fts) support model. regnology is establishing and scaling our tax-related product support operations in your region. this position is a great opportunity to assist clients with tax reporting processes, analyze discrepancies, and ensure compliance with regulatory requirements. your key accountabilities are: tax and banking product support - serve as the primary point of contact for clients regarding tax-related inquiries, providing guidance on using our product to fulfill reporting obligations. - analyze client data and reports to identify discrepancies, advising on necessary amendments to data or configurations. - collaborate with internal teams to escalate complex issues, ensuring timely and effective resolutions. - assist clients in understanding and navigating the business aspects of our tax tools. global coordination & incident handling - participate in a rotating on-call schedule for urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of the follow the sun support model. - support response efforts for high-priority or platform-wide incidents, maintaining clear internal communication and...
Vacancy re-advertised (national post) vacancy re-advertised (national post) vacancy re-advertised (national post) duty station: mongolia co type of post: temporary appointment (ta) deadline: 2023-05-01 documents: job title: finance assistant level: gs-5 fixed term/temporary: temporary appointment (ta) rotational/non-rotational: non-rotational duration: 214 days note: this vacancy has been re-advertised. all applicants who applied previously shall not re-apply. call to action are you passionate about ensuring reproductive rights and helping people during times of crisis? are you great at multi-tasking, prioritizing, and a talented project manager who continuously strives to improve business processes? are you a team player capable of working with colleagues of widely diverse backgrounds? if so, this might be the job for you. how you can make a difference: unfpa is the lead un agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. unfpa's strategic plan focuses on three transformative results: ending preventable maternal deaths; ending unmet need for family planning; and ending gender-based violence and harmful practices. in a world where fundamental human rights are at risk, we need principled and ethical staff who embody these norms and standards, and who will defend them courageously and with conviction. unfpa seeks candidates that transform, inspire, and deliver high impact and sustained results; we need staff who are transparent, manage resources effectively, and commit to excelle...
Business operations expert a key role in our business operations team. key responsibilities - trading support: confirm traded volumes, nominate gas in pipeline and utility systems, and respond to information requests from traders. - communication: clearly communicate with counterparties, customers, and representatives to foster goodwill and strong relationships. - portfolio management: own portfolio p&ls;, including rate setting, asset optimization, trading positions, and risk management. - invoice review: review and approve pipeline transportation invoices. - value-add opportunities: identify and evaluate opportunities for market expansion, new market entry, new product offerings, and strategic initiatives. - power book management: assist in managing a power book through forecasting, regulatory work, and p&l; analysis. - on-call rotation: participate in on-call weekend rotation (approximately 6 times per year) and occasional nights and weekends. requirements - education: four-year degree in an analytical field such as mathematics, economics, logistics, or business. - excel skills: solid knowledge of pivot tables and advanced functions. - calm under pressure: remain calm in a fast-paced, deadline-oriented environment with rapidly changing priorities. - ambitious: self-starter with high degree of ownership in everything you do. - problem-solving: enjoy breaking down complex projects into simple tasks and steps using exceptional analytical, critical, and logical thinking. - growth-minded: passion for learning, understanding the whole process, and asking questions to get ...
Job description we are looking for a technical support engineer with expertise in sbc platforms to contribute to the success of our team. - deep knowledge of oracle acme and ribbon sbc platforms, including session border controller (sbc), session delivery manager (sdm) and enterprise operations manager (eom). - advanced technical skills in deploying, configuring, upgrading and operating oracle acme and ribbon sbc suit. key responsibilities: - deploy and configure sbc products from oracle acme and ribbon. - perform day-to-day operational tasks related to sbc products. - troubleshoot integration issues between sbc and other sip stacks like cisco cvp, call manager and phones. requirements - strong understanding of voip protocols (sip, rtp, srtp). - experience in troubleshooting sip trunk issues between sbc and itsp. - working knowledge of security policies and nat/firewall traversal. - hands-on experience with cli and gui management of sbc platforms....
Coupa empowers businesses to make smarter, more profitable decisions by leveraging ai and industry-leading total spend management platforms. our goal we are seeking a senior technical support engineer to play a critical role in resolving complex customer issues across coupa's cloud-based applications by combining deep technical expertise with strong customer engagement skills. this individual will quickly develop subject matter expertise across coupa's product suite and act as a trusted liaison between support, development, and cloud operations teams. they will leverage a broad toolkit—including unix/linux commands, rest apis, mysql, cloud monitoring tools, and scripting languages—to troubleshoot, analyze, and resolve high-impact problems. duties and responsibilities: - provide expert technical support to resolve complex customer issues in cloud-based applications while effectively managing expectations. - rapidly gain deep product knowledge across all coupa modules and serve as a liaison to development for a key functional area. - share knowledge daily with peers and customers through documentation, mentorship, and active contribution to the support knowledge base. - drive resolution of critical customer-impacting issues by leading special projects and collaborating with development and cloud operations. - develop subject matter expertise in key coupa domains by understanding customer use cases and the underlying technical platforms. requirements: - proficient with a wide range of tools including unix/linux commands, cloud monitoring systems (e.g., new relic, grafa...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from integrated technology solutions, llc president at bca it, inc. managed it services and cybersecurity — “we help businesses greatly reduce the risk of do...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our ...
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