3 weeks ago be among the first 25 applicants direct message the job poster from nassau national cable | inc. 5000 company hr manager @ nassau national cable | human resources management, strategic sourcing nassau national cable is an e-commerce compa...
Customer onboarding director as the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adopt...
Company description work with us. change the world. at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. job description we are seeking for an experienced electrical engineer iv to join our electrical engineering team in bogota, colombia. this role will be pivotal in designing electrical circuits, systems, and equipment, with a particular focus on power systems, electric service and supply systems, and lighting systems. the responsibilities include but are not limited to: - electrical installations design: designing, planning and coordination of electrical systems for various types of infrastructure. - electrical calculations: perform detailed electrical calculations for installations such as power distribution, lighting, emergen...
Company introduction: from its global hub in dubai, emirates is the award-winning airline that serves customers on six continents, providing high quality air transport services that facilitate tourism and trade. the airline has earned customer recognition for its industry-leading services on the ground and in the sky, delivered by a passionate workforce representing over 160 nations. emirates operates the world’s largest fleet of wide-body boeing 777 and airbus a380 aircraft, offering spacious cabins and iconic inflight features such as its a380 shower spa and onboard lounge, and its ice inflight entertainment system available in all seats across its fleet, offering up to 6,500 channels of on-demand, multi-language content. be part of a new pilot era with emirates exciting changes are on the horizon at emirates for our next generation of pilots. we’re looking for motivated pilots to join the emirates flight deck in an exciting time of opportunity and growth. we’ve got big and ambitious plans for the future, and we want the very best pilots at the helm of our modern fleet of aircraft. with enhanced benefits and improved eligibility criteria, there’s never been a better time to become an emirates pilot. along with growing your career with the world’s largest international airline, there’s much more to being an emirates pilot. you’ll enjoy a generous tax-free salary, rent-free accommodation, provident fund contributions, education allowances, excellent medical and dental cover, chauffeur-driven transport to work and fantastic travel benefits for you and your family. s...
Job summary the senior solution architect is responsible for providing guidance and thought leadership to both our client and internal resources in platform design integration design development standards platform management methods and technology strategy consulting. a thirdera senior solution architect has a high level of understanding in scripting and app development including familiarity with web services api and mobile application design. experience preferred: itsm itilv3. responsibilities lead and mentor other developers (business information application software technology) to ensure the highest standard of technical quality. fulfills technical designing creating documenting and communicating the integration approach of all the components of the architecture. research analyze determine capabilities and propose solution alternatives that address specific business needs and product/service strategies across businesses lines. educates clients and negotiates the right technical solutions. deliver a positive and value-add experience to clients in every interaction. assist in the scoping of new opportunities designing tools and techniques to deliver efficiently. ensure each artifact produced each configured technical component and all personal interactions are of the highest quality. acts as the final escalation point for technical decision-making within a program. build teams that can execute. provide technical coaching and oversight to other developers/architects. define domain specific evaluation processes for hiring that fits market needs. i...
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: - install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. - monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and mai...
Requisition id: 230753 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose responsible for responding to and providing support and coaching for hr solutions inquiries (email, on demand and telephony) from internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.) ensuring timely and accurate answers, either directly or through escalation. this role provides support to employees globally in line with global standard operating procedures (including escalation), desktop procedures and service level agreements(slas). accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge - provides effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. regarding hr policies and procedures. - assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution - acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible - ensures positive and consistent experiences by striving for excellence in understanding client requests, str...
As the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office. as a site leader, you will be pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to r...
Essential functions - the operations analysts act to meet and not impact or minimize the impact on the customer as to changes or extra demands; - they are responsible for the operation as a whole, from the monitoring of the systems as well as phone calls, e-mails and messages from various sources and means that we receive and any other necessary tools, always with focus and agility; must report to the leader any item that may affect the operation; - always analyze the best way to solve various problems related or not to the operation operation itself; - communication has to be clear and constant, aiming at the good of the internal and external information; - they have a scale of daily activities, so that they can be directed in which activity they must prioritize; - they are in charge of maintaining fluidity and continuous information for the next work shift; - any other task requested by the hierarchical superior, as long as they are not excessively rigorous or any other task requested by the supervisor, as long as they do not contain excessive rigor or are beyond their strengths. competencies - problem solving/analysis - results driven - managing processes - communication proficiency - planning analysis - customer service relationship management - crew allocation - network optimization - resource allocation required education and experience - minimum 1 year in operations or airline crew scheduling experience is preferred - bachelor's degree from an accredited college or university (minimum on going) - hotel or airline background will be an asset - strong computer ski...
**required to be considered for the role - please fill out the following form in the link below if you are interested in applying for this position: https://tinyurl.com/ynzf9ny7 senior designer - marketing and brand position summary: we’re a fast-growing, full-service marketing agency looking for a seasoned designer who pairs a human-centric mindset with exceptional craft: someone who starts every project by deeply understanding audience needs and business goals, then translates those insights into compelling visuals. if you love juggling varied projects in a collaborative, strategy-first environment and believe great design should serve real people, let’s talk. key responsibilities: marketing collateral & event design – create event graphics, signage, sales one-pagers, pitch decks, print ads, and promotional materials that align with campaign objectives and resonate with end-users’ motivations and pain points. web & landing page design – own landing page wireframes and high-fidelity ui for websites, microsites, and conversion-focused landing pages; champion usability heuristics, accessibility, and friction-free flows. branding & re-brand initiatives – lead visual discovery, mood boards, logo refinement, color/typography systems, and brand-style guides that authentically express a brand’s purpose and connect with its audiences. video & motion – storyboard, edit, and produce short-form video assets for product launches, event recaps, and paid social, always ensuring narrative clarity and emotional impact. ux & design qa – partner with strategists and developers to ...
The company wizeline is a global digital services company helping mid-size to fortune 500 companies build, scale, and deliver high-quality digital products and services. we thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (ai/ml and data). we help them succeed in building digital capabilities that bring technology to the core of their business. what you will bring to the team we are looking for a highly motivated junior legal resource (paralegal or entry-level legal associate) to join our dynamic commercial legal team. this role is designed for someone with a strong interest in commercial law and a passion for supporting business operations. as a legal business partner, you will work closely with commercial, finance, procurement, and operations teams to help structure deals, review contracts, and support day-to-day legal matters. you’ll be a key part of our mission to enable business growth while managing legal and compliance risks effectively. main responsibilities - support contract review, drafting, and negotiation of customer and vendor agreements under supervision. - act as a point of contact for business teams seeking legal input on commercial matters. - assist with tracking contract lifecycle (from intake to execution and renewal). - maintain legal databases, templates, and knowledge bases. - support cross-functional legal projects, including compliance checks, risk assessments, and internal training. - coordinate with internal stakeholders (finance, procurement, operati...
About us: e2f provides human intelligence for smarter ai with a 24×7 global model. supporting leading llm and ai app builders, our experts deliver high-quality training, fine-tuning, evaluation, benchmarking and monitoring data services to optimize ai outputs. summary: we are seeking an ai project manager to lead ai-related projects, ensuring successful delivery within scope, timeline, and budget. this role requires leadership, effective communication, and the ability to manage multiple stakeholders while maintaining high project standards. the ai project manager will be responsible for overseeing the entire project lifecycle, from planning to execution and delivery. this includes managing project teams, liaising with clients, assessing risks, and ensuring the project is aligned with organizational goals. this is a 100% remote freelance position. daily working hours may vary (typically 5 to 8 hours/day) depending on project demand and business needs. responsibilities: - lead small to medium-sized projects from initiation to completion. - develop project plans, define scope, and allocate resources. - manage project teams and ensure effective communication across stakeholders. - conduct risk assessments and develop mitigation strategies. - monitor project budgets, timelines, and ensure quality control. - provide regular project updates to clients and internal teams. - utilize project management tools (jira, trello, asana) to track project performance. - oversee annotation processes and ensure adherence to quality standards. - ensure projects align with organizational g...
Description: talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an accounting support, you will focus on providing administrative support for the processing of international orders, preparing export documentation and arranging international transportation. some of your responsibilities are but are not limited to: - establish and maintain positive business relationships with internal and external resources - respond to general inquiries received via email and by telephone from internal and external sources - track and trace international shipments using a variety of websites and e-mail - advise specialists of delays in shipments via e-mail - print management reports from the in-house system - comply with applicable international regulatory laws and standards - accurately prepare all international export documentation and electronic export filings, as required - contact carriers via phone, e-mail, or website to create bookings for shipments - help manage all fiscal period close demand spikes - perform related duties as assigned requirements: what would help you succeed: - believe and love what you do. - excellent verbal and written grammar skills. - resourceful and internet-savvy. - strong or...
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: - install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. - monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and mai...
Join a high-impact legal team | paralegal – personal injury : location: remote schedule: full-time (pst hours preferred) compensation: competitive, based on experience are you a detail-driven paralegal with a passion for helping people during some of the most challenging moments of their lives? we're a fast-paced, mission-driven personal injury law firm looking for a legal rockstar to support our growing litigation team. this is your chance to be part of a firm that fights hard for justice, values precision, and builds strong relationships with clients—while working from the comfort of your home. what you'll do:: as a key member of our legal team, you’ll support attorneys through every stage of personal injury cases—from intake to settlement. your role is essential in ensuring smooth case management, clear communication with clients, and airtight legal documentation. - assist with drafting demand letters, discovery responses, and legal correspondence - manage deadlines and organize case files, records, and exhibits - conduct client interviews and coordinate document collection - handle medical record requests and billing summaries - support attorneys in trial preparation and case strategy - collaborate with medical providers, adjusters, and experts - maintain detailed logs and ensure deadlines are met with precision requirements: ✅ what you bring:: - 2+ years of experience as a paralegal in a personal injury law firm - strong understanding of pre-litigation and litigation processes - exceptional organizational skills and attention to detail - professional and ...
Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers . our family of over 25 personal care brands serves people in more than 50 countries . we are dedicated to infusing joyfulness into every aspect of our work. our pledge goes beyond our products, with our fundamental value of people first guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements. position summary the outer caribbean distributor manager is responsible for leading the commercial strategy, sales execution, and distributor relationship management across the outer caribbean region. this senior role is critical to driving revenue growth, sustained distribution gains, market share expansion, and brand presence through a network of third-party distributors. the position requires strong leadership, cross-cultural communication, and deep market knowledge to manage complex business environments across diverse island nations. the role partners closely with local distributors and master distributors to ensure effective execution of sales, marketing, and trade strategies, while also collaborating internally with regional leadership, finance, supply chain, and marketing teams to deliver business objectives. key accountabilities develop and implement regional distribution strategies to achieve sales, volume, and profitability targets. manage relationships with key distributors, ensuring high performance through regular business reviews, joint business planning, and capability d...
At snappr, we help businesses get visual content more easily, with higher quality, and at scale. we use the best technology to connect visual content creators, such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content. we foster a culture of extreme ownership, empowering our team to excel as business owners. we're not just a team; we're a league of a-players dedicated to reaching peak performance. as an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. we embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content, building a future where we help businesses drive growth and sales by telling better visual stories. about the team: snappr is the largest on-demand marketplace for professional photography and visual content in the world. we are a team of driven, entrepreneurial individuals who are redefining how businesses create visual content. this is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. the result of everything you'll do at snappr is to help businesses create impactful visual content that helps them grow. our rocket ship has a seat open just for you. job overview as a b2b marketing manager on the demand generation team, you will play a pivotal role in driving growth across multiple channels, including outbound email, paid media, and digital advertis...
Company overview voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solutions to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. job purpose and role we are seeking a dynamic, results-oriented director of marketing to spearhead strategic marketing initiatives, elevate brand presence, and drive measurable growth across digital and offline channels. this senior leader will define and execute marketing strategy, build high-performing teams, and create standout campaigns that support revenue and customer acquisition goals. the ideal candidate is creative, data-driven, and fiercely competitive—with a passion for innovation and excellence in a high-growth, preferably in a health-tech environment. key responsibilities strategic marketing leadership - design and execute a comprehensive, insight-led marketing strategy aligned with company objectives and market dynamics - collaborate with executive leadership to set kpis, growth goals, and budget priorities. - serve as the marketing voice at the leadership table, ensuring initiatives support the broader business roadmap. brand & positioning - own the company’s brand vision, voice, and positioning across all channels. - ensure brand consistency while identifying new ways to differentiate in a competitive health-tech landscape. customer acquisition & growth - lead integrated demand generation strategies to acquire, engage, and retain c...
Job title collections team lead americas external job advert job title: collections team lead americas position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: - lead and support a diverse team of professionals to achieve collective goals. - ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. - facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. - monitor and review cases or escalated situations to ensure prompt and effective resolution. - proactively identify and initiate demand management processes to drive continuo...
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: - install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. - monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and mai...
We are looking for highly motivated people who want to join a us based start-up as we scale into a global business. if you have strong english speaking skills and are interested in a long-term opportunity and have a genuine path to career growth. this is your chance. about us: traba is building a world where the global supply chain operates at peak efficiency. we are a technology company that enhances the productivity and potential of the industrial supply chain by connecting businesses with reliable workers. we leverage location monitoring, predictive algorithms, machine learning, ai, computer vision, and other advanced technologies to drive an unparalleled customer experience. our mission is to empower both businesses and workers to reach their full productivity and potential. we’re proud to be backed by some of the world’s best investors, including founders fund, khosla ventures, and general catalyst. position overview: we are seeking motivated individuals to join our team. as an operations specialist, you will play a critical role in sourcing, attracting, and placing top talent for various roles within the light industrial sector. this role requires comfort with a high volume of calls to workers on the app across different time zones, and the ability to handle repetitive tasks daily. flexibility and adaptability to meet demand without much downtime are essential. key responsibilities: - full-cycle recruitment: conduct full-cycle recruitment, including sourcing, screening, interviewing, and placing candidates for light industrial roles. - client coordination: wor...
Job title collections manager americas job title: collections manager position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: - lead and support a diverse team of professionals to achieve collective goals. - ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. - facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. - monitor and review cases or escalated situations to ensure prompt and effective resolution. - proactively identify and initiate demand management processes to drive continuous improvement opportunities. - manage...
Job id: 5771 alternate locations: mexico-mexico city-mexico city-mexico city newell brands is a leading $8.3b consumer products company with a portfolio of iconic brands such as graco®, coleman®, oster®, rubbermaid® and sharpie®, and 25,000 talented employees around the world. our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. our culture is enabled through our core values which guide all we do and how we win as one newell. they are integrity, teamwork, passion for winning, ownership & leadership. this position can be based in either mexico city, mexico or bogotá, colombia. general information: the senior manager, latam demand planning will lead all customer demand planning activities across the latam region for the learning and development (l&d;) division, ensuring the delivery of a reliable and accurate forecast that serves as a critical input to the supply planning process. this role is responsible for managing a team of demand planners, owning the latam demand plan, and driving continuous improvement in forecast accuracy, process efficiency, and cross-functional collaboration. as a key leader within the global l&d; demand planning organization, this individual will play a strategic role in enhancing demand planning capabilities and aligning regional efforts with global objectives. essential duties & responsibilities: - own and lead the latam demand planning process, delivering accurate near- and long-term forecasts measured by forecast accuracy and attainment. - develop a demand-based revenue plan...
Company description work with us. change the world. at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. job description aecom has an immediate opportunity available for a senior drainage engineer for employment in bogota, colombia. the responsibilities include but are not limited to: - senior technical resource may serve as technical advisor for team - provides specialized technical input to studies and design for staff's specific area of expertise. - develops study and design procedures to facilitate high quality cost effective work by others. - participates in interdisciplinary review of project deliverables. - develops construction cost estimates and estimates of technical efforts for projects. - uses expertise in all steps o...
Contract type: temporary wah location: bogotá - bogota date published: 07-17-2025 job id: ref33504k company description: as a global leader in memory and storage solutions, the client serves a diverse customer base, including individual users, businesses, and it professionals. with a reputation for high-performance products and exceptional service, the company faced growing pressure to scale its customer support operations efficiently while maintaining quality and responsiveness. - heavy reliance on live agents for routine inquiries, driving up operational costs and response times. - inconsistent support experiences across different channels, impacting customer satisfaction. - increasing demand for fast, personalized support as customer expectations evolved. traditional support channels like voice and email struggled to keep pace with rising inquiry volumes. to sustain high service standards while optimizing costs, the company sought an intelligent solution that could enable seamless self-service, enhance efficiency, and ensure complex issues were swiftly escalated to live agents. job description: sutherland is seeking an attentive and goal-oriented person to join us as a director. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! director in this role get to: be the expert: full lifecycle recruiting experience - understanding the job descriptions, sourcing, screening and qualifying the right candidates, n...
Job function: people & culture the role: we are pleased to announce an opportunity to join our team as: sales apprentice softwareone full-time | bogotá, colombia | model: hybrid as a sales intern, you will have the opportunity to join a dynamic and multicultural team, where you will develop commercial, communication, and organizational skills in a real work environment. through hands-on tasks and continuous support, you will gain valuable experience in key sales cycle processes—from prospecting to managing commercial information. this role is designed to boost your professional growth and prepare you for future challenges in the business world. you will work closely with professionals in the area to: - prospecting and demand generation: support in cold calling, outreach through various channels, and scheduling meetings with potential clients. - database management: recording, updating, and verifying customer information, tracking interactions in excel, and preparing reports. - support in commercial activities and events: assisting in event coordination, confirming attendance, and following up with interested clients. - information analysis and team contributions: identifying commercial opportunities or alerts and suggesting improvements in processes and client communication. we look forward to having you on our team! what we need to see from you: what we expect from you: students pursuing a technologist degree in business administration, marketing, international business, communication, trade and business, commercial and sales management, or related fi...
Job summary: the hr services analyst will provide professional business and customer service support, both individually and as part of a team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. this role will provide direct support for all inbound calls, emails, chats, text messages, etc., answering product and service-related questions and providing the necessary support to resolve their situation. responsibilities: - deliver first contact resolution. - professionally handle high volume inbound calls in a timely manner. - follow specific communication guidelines and escalation protocol while handling calls by topic. - identify customer and worksite employee needs, clarify information as needed, research every issue, and provide solutions and/or alternatives for resolution. - seize opportunities to gently educate clients and worksite employees on client’s offerings and online employee portal functionality. - build positive and professional relationships, and further impress customers by going the extra mile. - must be able to communicate conversations through note taking and shorthand. - maintain required documentation for client and worksite employee calls within applicable systems. - provides executive leadership administrative support as needed. - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - list...
Software engineer. cross-platform c+. multipass canonical bogota, d. c. capital district, colombia 3 months ago be among the first 25 applicants use your deep c+ skills on windows and macos to build an amazing open source developer experience with mu...
Expert, data engineer, remote: colombia. costa rica, full time, data and ai engineering join to apply for the expert, data engineer, remote: colombia. costa rica, full time, data and ai engineering role at gorilla logic expert, data engineer, remote:...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo