POST-SALE CUSTOMER SUCCESS & UPSELLING SPECIALIST

Post-sale customer success & upselling specialist post-sale customer success & upselling specialist 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. this range is provided by adrian magnus. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $14,400.00/yr - $18,000.00/yr about adrian magnus | part of carazo enterprise sl
adrian magnus is part of carazo enterprise sl, a premium cigar distribution company established in 2012. with over 40 professionals, we manage the distribution of 30+ premium cigar brands across europe, the u.s., and latin america. our mission is to bring the world's finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition. operating from hubs in madrid, marbella, gran canaria, panama, and costa rica, we are driven by quality, heritage, and customer satisfaction in every market we serve. position summary this hybrid role bridges post-sale customer support and upselling, making it a vital part of our client lifecycle. the ideal candidate is bilingual in english and spanish, and confident in managing client relationships after purchase — from resolving issues and ensuring satisfaction to recommending new products and encouraging repeat sales. this is a proactive, remote position focused on long-term client engagement, retention, and revenue growth. key responsibilities
serve as the first point of contact for post-sale customer questions and support confirm product delivery and...