Job overview credit and collections is responsible for performing daily tasks including dunning and collection, dispute management, and credit management. the team must deliver these activities in a timely and high-quality manner. the key responsibilities include: - managing complex customer portfolios with significant business impact. - establishing close and trustful relationships with customers, anticipating potential issues proactively. - ensuring timely collection of receivables through collaboration with customers and other finance teams, resolving non-payment causes. - driving timely collection by following up on overdue invoices with customers, collection agencies, and end consumers. - managing customer relationships, including problem resolution and root cause analysis, proposing solutions to the area manager. - regularly assessing and reviewing credit risk on customers, calculating, and suggesting required credit limits. - deciding on the release of blocked orders and ensuring their timely release. - providing insights into the development of accounts receivable positions of customers to sales and finance teams. - serving as the first point of contact for process-related issues and escalations. - managing relationships with customer service and other stakeholders within the organization. - identifying improvement opportunities and supporting their implementation. - leading process and improvement-focused projects for credit and collections. - supporting ongoing projects for technology solution implementation. - minimizing uncollectible balances. - providing ins...
Exciting opportunities in credit and collections ", "as we continue to grow, we're building a pool of talented professionals for future openings. by applying, you'll join our talent pipeline, and we'll reach out when a role that matches your profile becomes available.", "we look forward to connecting with you. purpose & overall relevance ", "adidas gbs delivers high-quality services for finance and accounting. in bogotá, we're opening a new gbs center to serve the region's countries.", "credit and collections are responsible for daily activities like dunning and collection, dispute management, and credit management. the team delivers all activities on time and with the required quality.", "the team supports projects, including process standardization, tool implementation, and other ad-hoc initiatives.", "key responsibilities and general accountabilities: ", "establish a close relationship with customers, proactively anticipating issues", "ensure timely collection of receivables by working closely with customers and finance teams.", "drive timely collection by following up on overdue invoices with customers, collection agencies, and end consumers.", "manage customer relationships, which includes problem resolution and root cause analysis.", "assess and review credit risk on customers regularly, calculating and suggesting required credit limits.", "decide on releasing blocked orders and ensure timely release.", "provide insight into the development of accounts receivable positions for sales and finance teams.", "act as the first point of contact for process-...
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