CHIEF HOSTING STRATEGIST - HR-601

Director of hosting services we are seeking a seasoned leader to spearhead the strategy and operations of our hosting division. the successful candidate will be responsible for driving business growth, ensuring operational excellence, and fostering a customer-centric approach. key responsibilities: - develop and execute strategic plans to drive business growth and improve operational efficiency. - lead the implementation of technological innovations and best practices to enhance the hosting experience. - monitor and achieve key performance indicators (kpis) and objectives, ensuring alignment with business goals. - manage the financial and commercial performance of the division, ensuring budget adherence and sales targets are met. - collaborate with cross-functional teams to develop and execute business strategies. - optimize procurement processes to ensure cost-effectiveness and alignment with organizational policies. - guarantee exceptional customer experiences through efficient frameworks, crisis management, and client feedback analysis. - act as the primary point of contact for key accounts, ensuring timely issue resolution and satisfaction. - support talent management initiatives and maintain a culture of continuous improvement, collaboration, and autonomy. - oversee regulatory compliance, risk mitigation strategies, and ongoing operational improvement. - conduct regular performance evaluations and provide constructive feedback to team members. requirements: - bachelor's degree in systems engineering, business administration, or a related field. - master's degree i...