We're seeking a seasoned program manager to drive strategic initiatives across lac markets. this role partners directly with senior leadership to co-create future-ready solutions that deliver value for our clients. as the primary point of contact, you'll advance chip and hologram technology, ensuring best-in-class customer service, operational compliance, and scalable go-to-market execution. about this role - you'll partner with senior leaders to design and implement advanced hologram and chip services tailored for clients across lac markets. - internal and external stakeholders will rely on you for timely responses and trusted relationships across the ecosystem. - you'll build and scale business models that elevate hologram and chip programs from functional operations to strategic enablers of growth. - strategic vendor relationships and client agreements will be managed in coordination with the market development team. about you: 1. a minimum 2 years of program or project management experience, preferably in payments, fintech, or a tech-forward industry. 2. you should be fluent in english and spanish, with strong communication skills in portuguese (a plus). 3. proven experience in customer service, stakeholder management, and process optimization is essential. 4. high-level interpersonal skills; self-starter with strong motivation, accountability, and results-oriented mindset. 5. cross-functional communication, including working with senior leadership and external partners, is crucial. 6. demonstrated analytical and critical thinking skills to support strategic decis...
Job description: "> at our organization, we're driving the fare payment revolution, empowering millions of people worldwide. our goal is to make transit fair and accessible for all. "> we build fare collection platforms that enable seamless ticket purchases for public transport using mobile phones, ticket machines, or bank cards. "> our innovative solution has been adopted in over 250 locations globally, including some of the world's largest cities. "> key responsibilities: "> - develop a comprehensive project plan for the 12-month rollout, covering timelines, dependencies, and milestones across multiple agency migrations. "> - break down the rollout into manageable deployment phases, creating templates and structures to ensure consistency and efficiency. "> - align internal resources and agency commitments to keep the program on track. "> "> required skills and qualifications: "> we're seeking an experienced program manager with a proven track record in project management, ideally in app or software deployment. "> - strong understanding of project planning tools and methodologies (e.g., agile, waterfall, or hybrid approaches). "> - excellent communication and stakeholder engagement skills. "> - proven experience delivering projects on time and within budget. "> - strong problem-solving and risk management skills. "> - familiarity with deployment processes, technical environments, and quality assurance. "> - proficient with project management tools (e.g., ms project, jira, trello). "> "> benefits: "> - 15 days paid vacation per year plus 18 public holiday...
Program manager about the role: the program manager is a key member of our team, responsible for delivering exceptional client experiences and driving business growth. this role requires a strategic thinker with excellent communication skills, able to build strong relationships with clients and internal stakeholders. key responsibilities: - act as primary liaison between client and unifycx, building and maintaining relationships with key personnel. - ensure all production goals are obtained respective to assigned account, leading internal strategy resolution meetings, and providing recommendations as to what is best for the account and how unifycx can best help achieve the required goals. - proactively provide performance updates to client and unifycx management. - ensure account goals, objectives, deadlines, and standards of clients are met and communicated effectively within company. - provide daily interaction with client to develop long-term partnership, driving mutual success. - work with internal departments and partners to address and resolve client issues and initiatives. - assist operations with real-time metric management and overall quality of performance. - assist by managing projects to coordinate implementation of new clients' initiatives and or objectives. - work with workforce management team and operations teams to drive service level commitments, schedule adherence, employee retention, and project performance. - proactively identify new opportunities to meet and exceed client needs. - act as point of contact for client questions and concerns....
Program manager job summary we are seeking a seasoned program manager to oversee the successful delivery and performance of our staff augmentation teams deployed to support strategic initiatives. this critical role ensures alignment between internal operations and client expectations, drives team productivity, and maintains high-quality service delivery. the ideal candidate will act as the primary liaison between our delivery teams and client stakeholders, ensuring smooth onboarding, operational excellence, and long-term engagement success....
Program management opportunity "> this role requires a highly skilled program manager to lead and coordinate the rollout of our next-generation fare payments app. "> the successful candidate will be responsible for developing and maintaining a master program plan, breaking down the rollout into manageable deployment phases, aligning internal resources and agency commitments, and coordinating delivery across multiple teams. additionally, they will facilitate planning and prioritisation, work through issues collaboratively, establish clear governance structures, act as the central point of contact for stakeholders, identify and communicate risks and interdependencies, ensure all deployments meet quality standards, and produce concise, regular reports highlighting progress, risks, and upcoming priorities for senior leadership. experience in program or project management, ideally in app or software deployment, is essential. strong communication and stakeholder engagement skills are also required. proficient use of project management tools such as ms project, jira, trello is a must....
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