Customer service representative we are seeking a customer-obsessed representative to join our team. as a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction. responsibilities: - be customer-focused in all interactions and prioritize customer satisfaction above all else. - identify customers' needs, clarify information, research every issue, and provide solutions tailored to their specific needs. - inform customers by explaining procedures, answering questions, and providing accurate information. - deliver on commitments, do what you say you will do, and follow through on promises made to customers. - resolve customer issues same day, at most within 24 hours, ensuring timely resolution and minimizing the risk of escalation. - always provide correct information to customers and listen carefully to understand their true needs and concerns. - exhibit empathy and respect in every customer interaction, demonstrating a positive attitude and professionalism at all times. requirements: - high school diploma or equivalent is required. - passion for delivering stand-out customer experiences is essential. - excellent verbal and written communication skills are necessary for effective customer engagement. - ability to ask probing questions and resolve problems efficiently is critical. - ability to follow instructions for specific customer resolution tasks and work within a high-pressure environment. - intermediate proficiency with pc navigation while providing exceptional customer service is requ...
Are you looking for a career that combines customer service skills with sales and business development? we're seeking an experienced customer service representative to join our team. as a key member of our sales and business development team, you will play a critical role in delivering exceptional customer experiences and driving business growth. this is a fantastic opportunity to develop your skills and expertise in a fast-paced environment, working closely with clients and customers to understand their needs and provide tailored solutions. - key responsibilities: - respond to customer inquiries and resolve issues in a timely and professional manner - provide product information and recommendations to customers - collaborate with internal teams to ensure seamless customer experience - meet or exceed sales targets and performance metrics skills and qualifications: - excellent communication and interpersonal skills - ability to work independently and as part of a team - strong problem-solving and analytical skills - proven track record of meeting or exceeding sales targets benefits: - competitive salary and bonus structure - opportunities for career advancement and professional growth - comprehensive training and development programs - flexible work arrangements and remote work options what we offer: - a dynamic and supportive work environment - the opportunity to make a real impact on our customers' lives - access to cutting-edge technology and tools - recognition and rewards for outstanding performance...
Job opportunity we are looking for a sales development representative to create and qualify new business opportunities, fueling a healthy sales pipeline. the ideal candidate will be responsible for prospecting daily through cold calls, emails, social selling, and video messages to uncover decision-makers. they will tailor value pitches by running quick needs analyses and linking pain points to the company's benefits. 1. prospect daily through various channels to uncover decision-makers. 2. tailor value pitches by conducting quick needs analyses and identifying key benefits. 3. qualify leads against icp and bant/champ criteria; book discovery calls or demos for account executives. 4. log every touch and next step in crm, keeping data clean and pipeline stages current. 5. hit or exceed weekly activity metrics and monthly sql / meeting quotas. 6. partner with marketing to convert campaigns into pipeline and feed real-time market feedback. 7. track competitive moves and share insights that sharpen messaging and product direction. about the role - this is an opportunity to join a dynamic team and contribute to driving business growth. - the ideal candidate will have experience in cold outreach and lead qualification using icp, bant, or champ. - able to run quick needs analyses, tailor value pitches, and handle basic pricing recommendations. - familiar with list-building, data enrichment, and tracking market/competitor insights. - highly motivated, goal-oriented, and comfortable in a fast-paced, target-driven environment. about us we help make public spaces accessible for ...
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