Job title: smart automation manager are you a motivated and results-driven professional looking to take on a leadership role in smart automation? do you have a passion for driving team effectiveness and supporting development? we are seeking a smart automation manager to join our team. the ideal candidate will be responsible for leading and overseeing smart automation / operations in colombia, ensuring business strategies, plans, and initiatives are executed/delivered in compliance with governing regulations, internal policies, and procedures. key responsibilities: - leads and fosters a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - defines and manages projects to implement core ra program capabilities, aspects of the operating model, ra standards, or measure adherence to ra standards. - ensures the development team delivers according to the initiative's vision and goals by guiding it throughout the product lifecycle, facilitating daily scrums, managing product owner expectations, tracking project status, and documenting key decisions. - maintains accountability within the team, resolves conflicts, captures retrospectives, and supports continuous improvement practices. requirements: we are looking for a highly organized and capable individual with strong leadership skills. the ideal candidate should have: - a bachelor's degree in engineering or related field, with at least 5 years of professional experience (7+ preferred; post-secondary degree desirable). - understanding of core banking proce...
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